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Public Reviews Score
91%

"Very satisfied"

Based on 4,048 reviews across 7 portals
:
No Public Name
Reviewed: 3 years ago (21/08/2022)
Date of experience: 08/2022

Cela fait 2 fois que nous venons dans cet établissement. Nous avons encore passé un agréable séjour.

Salut, merci beaucoup pour vos aimables paroles. Nous sommes heureux d'apprendre que vous avez séjourné deux fois avec nous et que vous avez apprécié votre séjour avec nous. Nous espérons vous revoir, un jour.
By Richard
60-69 years
Reviewed: 3 years ago (19/08/2022)
Date of experience: 08/2022

As close to perfect as you can get!

Dear Richard, many thanks for your kind words and rating. We are happy that you did enjoy your stay with us and we do hope to see you again, one day.
By Patricia
50-59 years
Reviewed: 3 years ago (19/08/2022)
Date of experience: 08/2022

Guest has not commented on review

Hi Patricia, many thanks for your rating. We do hope to see you again, some day.
No Public Name
40-49 years
Reviewed: 3 years ago (18/08/2022)
Date of experience: 08/2022

Comfortable stay. Nice and clean room and facilities. Close to the Blue Lagoon.

Many thanks for your kind words and rating. We do hope to see you again, one day.
No Public Name
40-49 years
Reviewed: 3 years ago (16/08/2022)
Date of experience: 08/2022

Parfaite agréable propre à côté du blue lagoon arrive de l aéroport a 1h00 du matin parfait parking lit très confortable et petit déjeuner délicieux merci je recommande

Salut, merci beaucoup pour votre avis et nous sommes heureux d'apprendre que vous avez apprécié votre séjour avec nous. Nous vous remercions de nous recommander et espérons vous revoir un jour.
By Jiarui cui
20-29 years
Reviewed: 3 years ago (14/08/2022)
Date of experience: 08/2022

Guest has not commented on review

Dear jiarui cui, many thanks for your rating. We do hope to see you again, some day.
By Jelena
30-39 years
Reviewed: 3 years ago (14/08/2022)
Date of experience: 08/2022

It was great apart from the restaurant :( the food was not delicious at all. After couple of days in Reykjavik and having amazing food experience, we were so disappointed :( the menu looks fine in terms of choice, just the execution was very poor.

Dear Jelena, many thanks for your rating and kind words. We are sorry to hear about our restaurant and truly sorry that we did not meet your expectation there. We do hope to see you again, some day.
No Public Name
30-39 years
Reviewed: 3 years ago (14/08/2022)
Date of experience: 08/2022

Location, nice rooms and upscale spa and restaurant. Staff were very accommodating and helpful. Definitely would stay here again. Wanted to stay longer but they were fully booked and now I know why!

Hi, many thanks for your kind words and rating. We do hope to see you again, some day.
No Public Name
60-69 years
Reviewed: 3 years ago (14/08/2022)
Date of experience: 07/2022

Had a great time. Very friendly staff!

Many thanks for your review and rating.
By MJ Curry
40-49 years
Reviewed: 3 years ago (13/08/2022)
Date of experience: 08/2022

The hotel exceeded my expectations! If I can give a higher rating, I would. I booked the room with the wrong date and learned about it when we checked in. The hotel manager/staff handled everything for us and made everything work. We even got our money back from the wrong reservation I made cause the room got reserved less than an hour when it was released. My kids loved their complementary afternoon waffles until 4 PM. They have a nice restaurant and open lounge/hangout area. I would definitely recommend this hotel specially if you are going to the Blue lagoon. They also have a free shuttle to take you to the Blue Lagoon. They also have a gym and spa but we didn't have time to check it out. We only stayed one night to go Blue Lagoon and flew out the next morning. They also gave us tip on when to head to the airport to avoid Europe flight travel rush and lines.

Hi MJ Curry, many thanks for your kind words and rating. We are happy that we could arrange this and that we were able to sell the room booked on the wrong date. Sometimes, everything just falls into place. We are happy that you did enjoy your stay with us and we do hope to see you again, one day.
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