Palacio de Mariana Pineda hotel logohotel logo
Public Reviews Score
90%

"Very satisfied"

Based on 2,884 reviews across 9 portals
:
By MaxGoodwin
Leisure travelers
30-39 years
Reviewed: 8 years ago (29/01/2018)
Date of experience: 01/2018

A Lovely Hotel, beautiful building great location. Room was spacious and bed was comfy

No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (29/01/2018)
Date of experience: 01/2018

Location is really nice, it's very convenient for tourism. And the interiors are little bit old, but they makes nice atmosphere, I like them!

No Public Name
Business
40-49 years
Reviewed: 8 years ago (28/01/2018)
Date of experience: 01/2018

This place needs updating, this is not a 4 star hotel in terms of experience!

Dear guest,
First of all, we would like to thank you for taking your time reviewing our Hotel after your recent stay.
I´m really sorry to know that your hotel and the room didn´t meet your expectations. We are astonished to read your comments because the room you stayed in was a beautiful room with fantastic views to the Alhambra, this kind of room are the most reserved by our Guests. Our location in the heart of the ALBAYCIN, in one of the most privileged surroundings, No need of car, walking distance to main attractions of the city.
We are a XVII Century Palace, the original construction is conserved. Probably you looked for a modern hotel. We would like to apologise one more time for the inconvenience.
I hope you will give us another opportunity to better serve you in a near future.
Best regards
Customer Department Service
No Public Name
Leisure travelers
30-39 years
Reviewed: 8 years ago (26/01/2018)
Date of experience: 01/2018

Buena experiencia, nos gusto la vista desde la habitación, sin ruidos para descansar...y siempre con una temperatura agradable en el interior.

No Public Name
Leisure travelers
20-29 years
Reviewed: 8 years ago (26/01/2018)
Date of experience: 01/2018

The price was quite high. The food was average.

Dear Mrs Pineda,
First of all, we would like to thank you for taking your time reviewing our Hotel after your recent stay.
I´m really sorry to know that your hotel and the room didn´t meet your expectations. The first night you booked a double deluxe room and you enjoyed, for the same price, the Junior suite. We are astonished to read your comments because the room you stayed in was a beautiful room with fantastic views to the Alhambra, this kind of room are the most reserved by our Guests. Being a XVII Century Palace, the original construction is conserved, the building has a different charm...
We kept the same price for the other two nights, and you know that the price was highest.
Our location in the heart of the ALBAYCIN, in one of the most privileged surroundings, No need of car, walking distance to main attractions of the city.
I hope you will give us another opportunity to better serve you in a near future. Best regards
Customer Department Service
By José G
Leisure travelers
60-69 years
Reviewed: 8 years ago (26/01/2018)
Date of experience: 01/2018

Una agradable estancia cercana a la Alhambra donde evadirte de tu día a día.

By Marcia
Leisure travelers
40-49 years
Reviewed: 8 years ago (20/01/2018)
Date of experience: 01/2018

Localização ótima. Só que não quartos para 5 e não tem elevador!

By Melanie Lawrence
Leisure travelers
30-39 years
Reviewed: 8 years ago (16/01/2018)
Date of experience: 01/2018

It was an absolutely beautiful place, perfect location and beautiful view.

No Public Name
Leisure travelers
60-69 years
Reviewed: 8 years ago (07/01/2018)
Date of experience: 12/2017

Given tokens to pay for the car parking. They did not work and as a queue had built up behind me and with my car parking ticket in the machine I had to pay for the car parking myself. Not a good situation.

By François
Leisure travelers
50-59 years
Reviewed: 8 years ago (04/01/2018)
Date of experience: 01/2018

Bel Hôtel avec du charme; bien situé au pied de l'Alhambra.

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