By Theo Tacx
Couple
50-59 years
Reviewed:
2 months ago
(02/11/2025)
Date of experience:
11/2025
By Dr. Frauke Meyer-Gosau
Couple
70-79 years
Reviewed:
2 months ago
(31/10/2025)
Date of experience:
10/2025
No Public Name
Family
60-69 years
Reviewed:
2 months ago
(31/10/2025)
Date of experience:
10/2025
Guest has not commented on review
By Michael Pätsch
Couple
70-79 years
Reviewed:
2 months ago
(30/10/2025)
Date of experience:
10/2025
By Leonore Hanck
Alone
80+ years
Reviewed:
2 months ago
(30/10/2025)
Date of experience:
10/2025
By Ralph Pethke
Family
50-59 years
Reviewed:
2 months ago
(28/10/2025)
Date of experience:
10/2025
Guest has not commented on review
By Philipp Ferber
Family
40-49 years
Reviewed:
2 months ago
(28/10/2025)
Date of experience:
10/2025
No Public Name
Couple
40-49 years
Reviewed:
2 months ago
(28/10/2025)
Date of experience:
10/2025
By Lars Mühlenhort
Couple
40-49 years
Reviewed:
2 months ago
(27/10/2025)
Date of experience:
10/2025
By Angelika Neels
Alone
70-79 years
Reviewed:
3 months ago
(26/10/2025)
Date of experience:
10/2025
Overall we have had a joyfull time in your hotel. However to call it a 5-star hotel some thinks are missing, e.g. valet parking, bringing luggage to the room, turndown service at night, indoor swimming pool. The hotel needs some renovation here and there both on the interior and exterior.
It is very important for us to learn from you "first hand" which points we can optimize.
Please be assured that we take your valuable comments very seriously and will discuss them with our employees.
We ourselves set the high standards of our services, which you can rightly expect as a guest of a Hommage Luxury Collection hotel.
So I am sincerely sorry that we were unable to provide you with the perfect experience during your stay that we wish for all our guests.
I can only apologize to you and hope that you will give us another chance in the future to convince you of our hotel and our service.
Best regards from the Bürgerpark
Hanno Meyer
Guest Relations Manager