PhiLeRo Hotel Köln hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 9,465 reviews across 12 portals
:
By I. Groll
Reviewed: 7 years ago (27/02/2020)
Date of experience: 02/2020

Alles prima!

No Public Name
Reviewed: 7 years ago (26/02/2020)
Date of experience: 02/2020

Guest has not commented on review

By Alexander Ratnikov
Reviewed: 7 years ago (26/02/2020)
Date of experience: 02/2020

Hotel is very nice, breakfast is great, excellent choice of food. One minor comment, when I was booking the room on the website, I left a message with request to give 2 rooms suite. After arrival, I got to know that it's actually one room suite. Although this one was good, but it would be better in the future to react to specific clients' requests. In general, everything was fine. Best regards

Dear guest, thank you very much for your feedback. We always try to fullfil all our guest's wishes. This time it wasn't possible, because our suite with 2 seperate rooms was already occupied and you have just booked your suite 1 day prior arrival. And we only have 2 suites.
But we are glad that everything else was ok and you have enjoyed your stay.
Best regards,
PhiLeRo Hotel Köln
By Stefan Fehlow
Reviewed: 7 years ago (26/02/2020)
Date of experience: 02/2020

Rundherum alles Tip Top... der Aufenthalt war wieder viel zu schnell vorbei... der nächste Köln Besuch... ist ein weiterer Besuch in Philero Hotel am Bennoplatz schon klar
P.S. Der kleine persönliche Gruß auf dem Zimmer am Anreisetag... spitze....man fühlt sich gleich zu Hause

Lieber Herr Fehlow, besten Dank für Ihre tolle Bewertung. Es freut uns wirklich sehr, dass es Ihnen wieder bei uns gefallen hat.
Es ist immer wieder schön zu sehen, dass sich unser täglicher Einsatz für unsere Gäste lohnt.
Bis hoffentlich bald ;-)
Herzlichst, Ihr PhiLeRo Hotel Köln
No Public Name
Reviewed: 7 years ago (25/02/2020)
Date of experience: 02/2020

Guest has not commented on review

By F
Reviewed: 7 years ago (25/02/2020)
Date of experience: 02/2020

Positivo

No Public Name
Reviewed: 7 years ago (25/02/2020)
Date of experience: 02/2020

Guest has not commented on review

By V Fehling
Reviewed: 7 years ago (25/02/2020)
Date of experience: 02/2020

Sauberes Hotel. Ausgebreitetes Fruehstueck.

By Christian Kohl
Reviewed: 7 years ago (24/02/2020)
Date of experience: 02/2020

Guest has not commented on review

No Public Name
Reviewed: 7 years ago (23/02/2020)
Date of experience: 02/2020

Guest has not commented on review

Back to Top CERTIFICATE what's this?