Plaza Hotel Catania hotel logohotel logo
Public Reviews Score
81%

"Very satisfied"

Based on 2,196 reviews across 12 portals
:
By Miriana
Couple
20-29 years
Reviewed: 2 years ago (13/09/2022)
Date of experience: 09/2022

Ottimo, dà consigliare

Gentile Ospite,

Grazie per averci scelto e aver condiviso con noi la sua esperienza al Plaza Hotel Catania.

Confidiamo di accoglierla nuovamente come nostra Ospite nel suo prossimo soggiorno a Catania.

Cordiali saluti,

Asia Troisio
Guest Relations
No Public Name
Family
40-49 years
Reviewed: 2 years ago (03/09/2022)
Date of experience: 09/2022

Dobry hotel, świetne śniadanie na tarasie na dachu.

Dear Guest,

Thank you for your positive comments regarding your stay at Plaza Hotel Catania.

We are happy to read that you appreciated our hotel and our breakfast on our contemporary sea-view Roof Top.

As per our location, we are 3 kms far from the city centre, which can be reached by taxi, underground, bus or walking. We are sorry if it did not meet your expectations.

We look forward to welcoming you again in the future.

Best regards,

Asia Troisio
Guest Relations
No Public Name
Couple
30-39 years
Reviewed: 2 years ago (28/08/2022)
Date of experience: 08/2022

Personale attento a tutti i dettagli

Gentile Ospite,

Grazie per averci scelto e aver condiviso con noi la sua esperienza al Plaza Hotel Catania. Siamo lieti che abbia sottolineato l'attenzione per i dettagli di tutto il nostro Staff: ci impegniamo per far sentire i nostri graditi Ospiti accolti e a proprio agio.

Restiamo a sua completa disposizione e confidiamo di riaccoglierla presto come nostro Ospite.

Cordiali saluti,

Asia Troisio
Guest Relations
No Public Name
Couple
40-49 years
Reviewed: 2 years ago (23/08/2022)
Date of experience: 08/2022

Roof-Top: Apericena in terrazza il top, servizio eccellente molto gentili e cocktails spettacolari.
Reception: molto gentili tranne una collaboratrice che ho incontrato per cena.
La terrazza della stanza è bella grande pero' un po trasandata soprattutto i divani in rattan spaccati e senza cuscini.
La donna delle pulizie è stata gentilissima e molto professionale. Colazione in terrazza: : lo staff è molto gentile e disponibile.

By Simon Zammit
Couple
40-49 years
Reviewed: 2 years ago (23/08/2022)
Date of experience: 08/2022

Hotel staff was very friendly and helpful. Breakfast amazing with a great panorama. Very positive experience. Highly recommended and would be my choice for next time.

Dear Guest,

Thank you for your positive review. We were more than happy to help you with your beach club booking during your stay at Plaza Hotel Catania. We are glad that you appreciated our breakfast service and would recommend our hotel to a friend.

We look forward to welcoming you for your next trip to Catania.

Best regards,

Asia Troisio
Guest Relations
By Ponty
Friends
60-69 years
Reviewed: 2 years ago (22/08/2022)
Date of experience: 08/2022

Overall a very pleasing experience except the breakfast which I think needs significant improvement

Dear Guest,

Thank you for your positive comments regarding your stay at Plaza Hotel Catania. As per our breakfast, your suggestion has been forwarded to the involved Department. Your opinion and all of our Guest's is appreciated and valued.

We look forward to welcome you again in the future and show you our improvement.

Best regards,

Asia Troisio
Guest Relations
No Public Name
Family
50-59 years
Reviewed: 2 years ago (22/08/2022)
Date of experience: 08/2022

Overall experience was good.

Dear Guest,

Thank you for your positive comments regarding your stay at Plaza Hotel Catania.

We look forward to welcoming you again in the future

Best regards,

Asia Troisio
Guest Relations
By Prime Cars Italy by Mikael Far..
Couple
30-39 years
Reviewed: 2 years ago (31/07/2022)
Date of experience: 07/2022

Ottimo. Letti molto comodi, pulizia e gentilezza e professionalità del personale.

Gentile Ospite,

Grazie per averci scelto e aver condiviso con noi la sua esperienza al Plaza Hotel Catania. Ci rallegra apprendere come abbia apprezzato la comodità dei letti, la pulizia, la professionalità del nostro personale, così come la qualità del cibo proposto dal nostro ristorante panoramico Roof Top. La sua opinione ci sprona a migliorare costantemente la qualità dei servizi offerti ai nostri graditi Ospiti.

Speranzosi di riaverla presto in struttura come nostro Ospite, porgiamo

Cordiali saluti,

Asia Troisio
Guest Relations
No Public Name
Family
50-59 years
Reviewed: 2 years ago (12/05/2022)
Date of experience: 04/2022

On s'attendait à un hôtel de grand standing, un vrai 4 étoiles. C'était bien mais vraiment basique. Beaucoup trop bruyant la nuit donc difficile de dormir sans être réveillé plusieurs fois. Le petit-déjeûner est bien mais pourrait être largement être amélioré: une personne supplémentaire au service serait un minimum car trop d'articles n'étaient plus disponibles car la personne responsable avait déjà trop à faire au bar et n'arrivait pas à remplir les bacs. Il pourrait y avoir plus de fruits, plus de pains différents, plus de céréales, etc. Par contre, on a beaucoup apprécié de pouvoir prendre le petit-déjeûner sur le roof top.

Dear Guest,

Thank you for choosing Plaza Hotel Catania a sharing your experience. Your feedback helps us improving our overall service to our valued guests. We are sorry you were bothered by our guests and by the street during your stay. We will take your suggestion about the breakfast into consideration for the future.

Looking forward to welcoming you again,

Luca Trovato
General Manager
By Graham
Leisure travelers
60-69 years
Reviewed: 6 years ago (27/04/2018)
Date of experience: 04/2018

Very good, all staff in reception and restaurant

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