Prestige Hotel Budapest****

Excellent experience

Wow. Where do I start? Best hotel I have ever stayed in. Best service I have ever received. Best room I have ever slept in. From the moment we got to this hotel we were treated with the utmost respect and attention. The entrance lobby is beautifully grand, and even smells great. The concierge and reception staff were so polite and friendly, and couldnt do enough to help us. We were upgraded to a suite, and allowed to check in early even though we had arrived before the allowed check in time. When we got to our room, there was a bottle of Hungarian Prosecco on the table, and a box of fine chocolates. This special touch was such a thoughtful idea. The room - WOW, luxury met with us at every corner. The sofa and chairs were made of crushed velvet, the pillows and duvet on the bed were made of feathers (Yet you could even choose from a pillow menu which had 3 different options!) and these were the most comfiest pillows i had ever slept on. The bathroom was spotless and had a really modern power shower with wooden sloped floor to drain. We had our own heating controls for both the bedroom and the living area and we could adjust this to our own desired temperature. On my birthday, the manager of the hotel left me a hand signed birthday card and a plate of fresh pastry fruit tarts which were divine! I felt like we were royalty for the weekend, and everything we asked of the Concierge they delivered beyond our expectations, from needing more coffee, more champagne flutes (drinking from the minibar!) restaurant recommendations, restaurant bookings made for us, local knowledge questions, booking a taxi for us - everything we asked we were delivered with superb customer service. The bell boys would hail us a taxi, open the doors for us and tell the driver where we wished to go. The taxis have a deal with the hotel and have a flat fare of 3300 HUFs for anywhere in Budapest excluding the airport which is very handy. I cannot reccomend this hotel enough. I wish i could give it more than 5 stars. I was so sad to leave, and really felt like i was royalty whilst I stayed here.I would come back again in a heartbeat if I am to return to Budapest.

Excellent and would recommend and go back if visiting Budapest.

Gorgeous hotel with world class service and perfect location.

Staff were very helpful and made a special effort for my mums birthday, thank you. excellent location and very clean

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We reviewed this on tripadvisor, this was an excellent experience.

Very nice and comfortable

Completely satisfied

Superb hotel, location and service