Promenade City Hotel*** superior hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,487 reviews across 16 portals
:
No Public Name
Reviewed: 4 months ago (12/03/2025)
Date of experience: 03/2025

Várakozáson felüli, hogy a belváros közepén ilyen csöndes szobát lehet kapni viszonylag olcsón. Nagyon kellemes volt! Kényelem, tisztaság, finom reggeli, és ami a legfontosabb, kedves és készséges személyzet segítette a vendégeket mindenben. Köszönöm!

Dear Mária Farkas,

Thank you very much for your kind feedback!

We are delighted to know that you had a pleasant stay and enjoyed the comfort, cleanliness of our rooms, the breakfast, and the helpfulness of our staff.

It is great to hear that you appreciated the peaceful atmosphere right in the heart of the city.

We also appreciate your observation regarding the breakfast area — your thoughts are valuable to us.

We hope to have the pleasure of welcoming you again on your next visit to Budapest!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 4 months ago (11/03/2025)
Date of experience: 03/2025

Great! We loved the location!

Dear Asay,

Thank you very much for your kind feedback!

We are glad to hear that you loved the location and had a great stay with us.

We appreciate your suggestions regarding the USB ports, additional mirror, and bathroom amenities — comments like yours help us improve the guest experience.

It would be a pleasure to welcome you again on your next visit to Budapest!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Jelena
Reviewed: 4 months ago (11/03/2025)
Date of experience: 03/2025

Nice hotel with perfect location.

Dear Jelena,

Thank you for taking the time to share your feedback.

We are happy to know that you enjoyed the hotel’s location and appreciated the service at breakfast.

Your comments are valuable to us, and we are glad that overall you had a pleasant stay.

We hope to have the pleasure of welcoming you back on your next visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Charlene Dowling
Reviewed: 4 months ago (10/03/2025)
Date of experience: 03/2025

The hotel was very central the staff were so nice & friendly couldn't do enough for us , moved my elderly mother to a room with a more accessible shower

Dear Charlene Dowling,

Thank you for your kindly feedback!

We are very happy to know that you enjoyed our central location and that our team could assist in making your mother’s stay more comfortable.

We also appreciate your comment about the orange juice — it's always helpful to hear what could make the experience even better.

It was a pleasure having you with us, and we hope to welcome you and your family again soon!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 4 months ago (08/03/2025)
Date of experience: 03/2025

Hyvä

Dear Vayrynen,

Thank you for your review.

We’re glad you had a good stay and appreciate your feedback.

Your comments are valuable to us, and we will take them into consideration to improve our guests' experience.

We hope to welcome you again in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Ali Soyler
Reviewed: 5 months ago (06/03/2025)
Date of experience: 03/2025

It was nice, i like the hotel.

Dear Ali Soyler,

Thank you for your kind words!

We're delighted to hear that you enjoyed your stay and liked the hotel.

We look forward to welcoming you again in the future!

Best regards,
Peter Sajtar
Front Office Supervisor
No Public Name
Reviewed: 5 months ago (06/03/2025)
Date of experience: 03/2025

Soddisfatto

Dear Pipia,

Thank you for your review.

We're glad to hear that you had an overall satisfied stay with us.

Your observations about floor cleaning and the selection of sweets on the first day are appreciated, and we value your input.

We hope to welcome you again soon!

Best regards,
Peter Sajtar
Front Office Supervisor
By Sergio
Reviewed: 5 months ago (05/03/2025)
Date of experience: 03/2025

Confortevole

Dear Sergio,

Thank you for your review!

We’re glad to hear that you found your stay comfortable.

Your suggestion regarding more sweets is appreciated, and we will take it into consideration.

We hope to welcome you back soon!

Best regards,
Peter Sajtar
Front Office Supervisor
No Public Name
Reviewed: 5 months ago (04/03/2025)
Date of experience: 03/2025

Elégedett voltam mindennel.

Dear Tamás,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Ira
Reviewed: 5 months ago (04/03/2025)
Date of experience: 03/2025

Close to many attractions, very helpful staff. When the window was open, the noise from the elevator it was uncomfortable especially in the morning due to breakfast because I was accommodated at 6th floor. The room was warm, which was nice, every day cleaning , breakfast was tasty. Overall it was a very pleasant experience and for sure I will staying again.

Dear Ira,

Thank you for your kind feedback!

We're pleased to hear that you enjoyed our Hotel's location, the quality of your room and found our staff to be helpful.

We also appreciate your input about the elevator noise and will keep this in mind for future improvements.

We look forward to welcoming you back on your next visit!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
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