Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,842 reviews across 16 portals
:
By Angelo G.
Reviewed: 4 weeks ago (14/01/2026)
Date of experience: 01/2026

Confortevole

Dear Angelo G.,

Thank you for taking the time to share your feedback.

We are pleased to hear that you had comfortable stay.

Providing a pleasant and well-balanced experience for our guests is an important focus for us, and your comment reflects this commitment.

We would be delighted to welcome you again on a future visit and offer you another enjoyable stay at our hotel.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 5 weeks ago (08/01/2026)
Date of experience: 01/2026

Ottimo

Dear Rovero,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 5 weeks ago (07/01/2026)
Date of experience: 01/2026

.

Dear Georgiou,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Roberto
Reviewed: 5 weeks ago (07/01/2026)
Date of experience: 01/2026

Ottima soluzione in posizione centralissima, siamo stati molto bene.

Dear Roberto,

Thank you for taking the time to share your feedback.

We are delighted to read that you considered our hotel an excellent choice and that our central location contributed positively to your overall experience.

It is also appreciated that the breakfast suited your needs; remarks such as yours are helpful when reviewing and refining our offerings.

We hope to welcome you again in the future and provide another comfortable stay.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 5 weeks ago (06/01/2026)
Date of experience: 01/2026

Frindly

Dear Saher,

Thank you for sharing your review with us.

It is great to read that you appreciated the friendliness of our team and the cleanliness of your room, as these are very important aspects of the experience we aim to provide.

Our rooms are designed to be practical and comfortable, especially for guests who wish to stay in the heart of the city and spend most of their time exploring the surroundings.

We are pleased that the overall stay met your expectations and would be happy to welcome you back again in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 5 weeks ago (06/01/2026)
Date of experience: 01/2026

Un ottimo soggiorno, hotel silenzioso, pulito e con una colazione piccola ma molto varia

Dear Bau,

Thank you for sharing your feedback with us.

We are pleased to read that you enjoyed a great stay and appreciated the quiet atmosphere, cleanliness, and the varied breakfast selection.

Your comment regarding the breakfast area is noted.

We aim to provide a comfortable start to the day for all our guests and value such observations as part of our ongoing efforts to manage the space efficiently.

We would be happy to welcome you again and offer another enjoyable stay in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Tan Choo Khuan
Reviewed: 5 weeks ago (05/01/2026)
Date of experience: 01/2026

It was good especially the chubby guy at reception areas, his service was fantastic.

Dear Tan Choo Khuan,

Thank you for sharing your feedback with us.

We are delighted to hear that you had a good stay and that our colleague at the reception made such a positive impression with his service — comments like this are always appreciated by our team.

We also value your note regarding the breakfast selection.

Guest suggestions help us review and further develop our offerings to ensure a pleasant start to the day for everyone.

We hope to have the pleasure of welcoming you again on your next visit.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Matheus Silveira
Reviewed: 5 weeks ago (05/01/2026)
Date of experience: 01/2026

It was a great experience. The area where the hotel is located is excellent.

Dear Matheus Silveira,

Thank you for your kind feedback.

We are delighted to hear that you had a great experience and that you enjoyed our central location.

Being in such a central area allows our guests to easily explore the city, and it is wonderful to know this added to your stay.

We look forward to welcoming you again in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 5 weeks ago (04/01/2026)
Date of experience: 12/2025

Guest has not commented on review

Dear Zielinska,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 5 weeks ago (03/01/2026)
Date of experience: 12/2025

Todo ha sido perfecto.

Dear Lopez Moreno,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
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