Promenade City Hotel*** superior hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,592 reviews across 16 portals
:
By Radoslav Anastassov
Reviewed: 4 weeks ago (06/08/2025)
Date of experience: 08/2025

Great hotel and excellent service, will recommend.
Hot water, however, was not available after midnight.

Dear Radoslav Anastassov,

Thank you for taking the time to share your feedback.

We’re pleased to hear that you enjoyed your stay and appreciated the quality of our service.

It’s also wonderful to know that you would recommend our hotel, we truly appreciate.

Your comments regarding the hot water availability and the freshness of the pastries have been noted and will be shared with the relevant team as we continue to improve our guest experience.

We hope to have the pleasure of welcoming you back in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Anita
Reviewed: 4 weeks ago (04/08/2025)
Date of experience: 07/2025

It’s a good hotel for a weekend. It’s close to the shops and the sights.
The room we got had the window inside.

Dear Anita,

Thank you for sharing your impressions.

We're glad to hear you enjoyed the location and found the hotel suitable for your weekend stay.

Your comments regarding the room and breakfast offering are appreciated and will be taken into consideration.

We hope to welcome you back again soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Robyn Bourke
Reviewed: 4 weeks ago (04/08/2025)
Date of experience: 07/2025

Staff were all friendly and accommoding with information.

Location FANTASTIC

Dear Robyn Bourke,

Thank you for your kind words!

We're delighted to hear that you enjoyed our central location, and that our team was able to assist you and provide helpful information during your stay.

We hope to welcome you again on your next visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 4 weeks ago (04/08/2025)
Date of experience: 08/2025

Guest has not commented on review

Dear Stare,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 5 weeks ago (03/08/2025)
Date of experience: 08/2025

Very nice hotel, picked because it was convenient for the city centre. The staff were all very nice and polite.

Dear Phimister,

Thank you very much for your kind feedback!

We're pleased to know that our central location and courteous staff made your stay enjoyable.

We hope to have the pleasure of welcoming you again soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 5 weeks ago (02/08/2025)
Date of experience: 08/2025

Guest has not commented on review

Dear Vourdoumpas,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Carolyn Rossiter
Reviewed: 5 weeks ago (31/07/2025)
Date of experience: 07/2025

Great location close to many tourist attractions in beautiful Budapest. Loved staying there and would recommend!

Dear Carolyn Rossiter,

Thank you very much for your kind words and recommendation.

We're delighted to hear that you enjoyed your stay and appreciated our central location.

It was a pleasure having you with us, and we hope to welcome you back on your next visit to Budapest!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel

No Public Name
Reviewed: 5 weeks ago (31/07/2025)
Date of experience: 07/2025

Guest has not commented on review

Dear Mellat doust,

Thank you for taking the time to share your impressions.

We're pleased you chose to stay with us and appreciate your observations.

Your comments regarding the breakfast room and room features have been noted and will be shared with the relevant departments for consideration.

We hope to have the opportunity to welcome you again on a future visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 5 weeks ago (31/07/2025)
Date of experience: 07/2025

Muy buena

Dear Rodriguez Fernandez,

Thank you for your feedback!

We’re glad to hear you had a very good stay with us.

Your suggestion about including fried eggs at breakfast is appreciated and will be shared with the team.

We hope to welcome you again soon!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Enrichetta
Reviewed: 5 weeks ago (30/07/2025)
Date of experience: 07/2025

Ottimale per le nostre esigenze: siamo state molto in giro per visitare la città e abbiamo trovato la posizione molto comoda e il personale disponibile.

Dear Enrichetta,

Thank you for your thoughtful feedback!

We're delighted to hear that our central location and helpful team contributed positively to your stay.

Your suggestion regarding breakfast variety is appreciated and will certainly be taken into consideration.

We hope to welcome you again on your next visit to Budapest!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
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