Promenade City Hotel*** superior hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,732 reviews across 16 portals
:
By Robert Volden
Reviewed: 6 weeks ago (27/11/2025)
Date of experience: 11/2025

Beliggenhet er perfekt for å oppleve Budapest. Hyggelige ansatte. Hvis du skal bo sentralt og ikke er så nøye på rom og frokost så er det et godt alternativ. Kommer gjerne tilbake.

Dear Robert Volden,

Thank you for taking the time to share your detailed impressions of your stay.

It is great to hear that our location and staff contributed positively to your experience and that you would gladly return.

Your remarks regarding the room layout, particularly the window height, as well as your observations about the breakfast space and presentation, are very valuable.

Insights like yours help us better understand what guests expect and continuously refine the services we provide.

We truly appreciate your balanced feedback and the fact that you still found the hotel to be a convenient and enjoyable choice for exploring Budapest.

It would be a pleasure to welcome you back again on your next visit to the city.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 6 weeks ago (26/11/2025)
Date of experience: 11/2025

Guest has not commented on review

Dear Camarda,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Andreas Astl
Reviewed: 6 weeks ago (26/11/2025)
Date of experience: 11/2025

Guest has not commented on review

Dear Andreas Astl,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 6 weeks ago (26/11/2025)
Date of experience: 11/2025

Guest has not commented on review

Dear GIUFFRIDA,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 6 weeks ago (26/11/2025)
Date of experience: 11/2025

Certainement un des meilleurs hotel en rapport qualité prix. Idéalement placé. Personnel accueillant et agréable

Dear DA CRUZ,

Thank you very much for sharing your review and for highlighting our central location as well as the hospitality of our team.

It is wonderful to know that you found our hotel to be one of the best in terms of value.

Your comment regarding Hungarian pastries is greatly appreciated.

Feedback like yours helps us continue to improve our breakfast selection, and your suggestion will certainly be taken into consideration.

We truly enjoyed having you with us and hope to welcome you again on your next visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 6 weeks ago (25/11/2025)
Date of experience: 11/2025

Guest has not commented on review

Dear Akagi,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Jeanette
Reviewed: 6 weeks ago (23/11/2025)
Date of experience: 11/2025

Great, clean hotel, polite & helpful staff.

Dear Jeanette,

Thank you very much for taking the time to share your review.

It is a pleasure to hear that you had a positive experience with us and that the cleanliness of the hotel, as well as the overall atmosphere, met your expectations.

We are especially grateful for your kind words about our team. Knowing that you found the staff polite, supportive, and helpful is truly rewarding, as delivering attentive service is something we value highly.

We hope your stay provided you with a comfortable base for exploring the city and that you enjoyed everything the area has to offer.

Your feedback is greatly appreciated, and we look forward to the opportunity of welcoming you again on your next visit.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Erika
Reviewed: 7 weeks ago (21/11/2025)
Date of experience: 11/2025

Esperienza ottima. Abbiamo soggiornato in questo hotel per 4 notti.
Posizione centrale.
Personale accogliente, gentile e disponibile per eventuali richieste. Ho mandato qualche e-mail per delle informazioni prima della partenza e ho ricevuto risposte in tempi molto rapidi. Essendo arrivati prima del check-in, ci hanno fatto lasciare le valigie in hotel.
Colazione ricca e varia, dal dolce al salato. Camera spaziosa e silensiosa, dotata di tutti i comfort. Abbiamo trovato anche una bottiglia d’acqua e due cialde per il caffè sulla scrivania.
Sconsiglio vivamente di soggiornare in questa struttura🔝

Dear Erika,

Thank you very much for sharing such a detailed and thoughtful review.

It is wonderful to know that your four-night stay with us was an excellent experience and that our central location, welcoming team, and attentive service contributed positively to your visit.

We are glad that you found our responses helpful before your arrival and that the luggage storage service made your early arrival more convenient.

It is also great to hear that you enjoyed the generous and varied breakfast selection, as well as the comfort and quiet atmosphere of your room.

Your remark about the additional amenities, such as the water and coffee, is highly appreciated.

Your warm recommendation means a great deal to us.

It would be a pleasure to welcome you back on your next visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 7 weeks ago (21/11/2025)
Date of experience: 11/2025

Location was perfect, people were very friendly and helpful, check-in/check-out was easy, but for other items like room , breakfast price/quallity was low

Dear Aksan,

Thank you for taking the time to share your impressions of your stay.

We are pleased to hear that you appreciated our central location, the friendliness of our team, and the smooth check-in and check-out process.

Creating a welcoming and efficient experience is very important to us, and your comments are greatly valued.

We also appreciate your observations regarding the room and breakfast setup.

Your insights about breakfast space, available options, and room presentation are helpful, and they allow us to continue improving the services and facilities we offer.

Thank you once again for your balanced and thoughtful feedback.

We hope to have the opportunity to welcome you again and provide an even better experience on your next visit.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 7 weeks ago (20/11/2025)
Date of experience: 11/2025

Guest has not commented on review

Dear Mizser,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
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