Promenade City Hotel*** superior hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,537 reviews across 16 portals
:
No Public Name
Reviewed: 1 year ago (01/05/2024)
Date of experience: 04/2024

Very good

Dear Hurn,

Thank you for your positive feedback! We are delighted to hear that you had a very good experience during your stay with us.

We look forward to welcoming you back in the future.

Best regards,
Szonja Sárándi
Front Office Manager
No Public Name
Reviewed: 1 year ago (01/05/2024)
Date of experience: 04/2024

Guest has not commented on review

Dear Caruso,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Dorian Prem
Front Office Supervisor
By Susana
Reviewed: 1 year ago (29/04/2024)
Date of experience: 04/2024

No geral, a experiencia foi boa. A localização do Hotel é perfeita, o staff é, na generalidade simpático e prestável(em especial a senhora que esteve durante a semana no pequeno almoço, muito querida e sempre com um sorriso e dois rapazes da recepção. Fiquei no quarto 506 e foi complicado dormir depois das 7 horas porque o quarto está mesmo por baixo da sala do pequeno almoço, ouvi as cadeiras a arrastar e talheres a caírem no chão, por isso deveriam colocar algumas protecções nas pernas das cadeiras. As corinas black out que estão no quarto deviam estar mais junto das janelas, por a luz entre pelas laterais mal amanhece.

Dear Susana,

Thank you for sharing your experience with us.

We're pleased to hear that you found our hotel's location perfect and that our staff, especially the breakfast attendant and the receptionists, were friendly and helpful.
We apologize for the noise disturbance you experienced in your room, particularly in the morning during breakfast service.
We appreciate your suggestion about putting protection on the legs of the chairs to minimize noise.
Additionally, we will look into ways to improve the window coverings to block out light more effectively.

Your feedback is valuable to us, and we will take it into consideration to enhance the experience for our guests.

We hope to have the opportunity to welcome you back in the future for an even better stay.

Best regards,
Dorian Prem
Front Office Supervisor
By Vigdis
Reviewed: 1 year ago (27/04/2024)
Date of experience: 04/2024

Veldig bra.

Dear Vigdis,

Thank you for your positive feedback.

We're delighted to hear that you had a very good experience during your stay with us.

We look forward to welcoming you back soon.

Best regards,
Dorian Prem
Front Office Supervisor
By Lukas
Reviewed: 1 year ago (24/04/2024)
Date of experience: 04/2024

Perfect stay -
Close to city center

Dear Lukas,

Thank you for sharing your feedback.

We're glad to hear that you enjoyed your stay with us and found our location convenient.

We hope to have the pleasure of welcoming you back on your next visit to the city.

Best regards,
Dorian Prem
Front Office Supervisor
No Public Name
Reviewed: 1 year ago (23/04/2024)
Date of experience: 04/2024

Guest has not commented on review

Dear Di Pardo,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Dorian Prem
Front Office Supervisor
No Public Name
Reviewed: 1 year ago (23/04/2024)
Date of experience: 04/2024

Ottimo albergo per posizione, pulizia e cordialità dello staff.

Dear Alfei,

Thank you for your kind words regarding our hotel's location, cleanliness, and the friendliness of our staff.
We strive to provide a memorable experience for all our guests, and we're delighted to hear that we met your expectations.

Your feedback is greatly appreciated, and we hope to welcome you back again soon.

Best regards,
Dorian Prem
Front Office Supervisor
By Mustafa
Reviewed: 1 year ago (23/04/2024)
Date of experience: 04/2024

Perfect location, hospitability is at top level by staff. Room was quite hot during the night despite the command button on the wall was off. I always recommend your hotel to my friends.

Dear Mustafa,

Thank you for sharing your feedback with us.

We're delighted to hear that you enjoyed our hotel's perfect location and experienced top-level hospitality from our staff.
Your recommendation to your friends means a lot to us.
We apologize for any inconvenience caused by the room temperature and appreciate your understanding.

We look forward to welcoming you back in the future.

Best regards,
Dorian Prem
Front Office Supervisor
No Public Name
Reviewed: 1 year ago (20/04/2024)
Date of experience: 04/2024

狭かったが場所がよいので仕方がないと思う。

Dear ITO,

Thank you for your feedback.

We're glad to hear that you found our location convenient.
If you have any further comments or suggestions, please feel free to share them with us.

We hope to welcome you back in the future.

Best regards,
Dorian Prem
Front Office Supervisor
No Public Name
Reviewed: 1 year ago (18/04/2024)
Date of experience: 04/2024

Guest has not commented on review

Dear Shlomo,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Dorian Prem
Front Office Supervisor
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