Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,955 reviews across 14 portals
:
By Erika Souza
Reviewed: 3 days ago (10/05/2026)
Date of experience: 05/2026

Muito boa

By Nyiri Zoltán
Reviewed: 3 days ago (10/05/2026)
Date of experience: 05/2026

A recepción egy fiatal kolléga nem volt túl kedves. Arra hogy: "Jó estét" az volt a válasz hogy: "Mi?"

No Public Name
Reviewed: 4 days ago (09/05/2026)
Date of experience: 05/2026

Guest has not commented on review

By giulia
Reviewed: 4 days ago (09/05/2026)
Date of experience: 05/2026

ottimo hotel per turisti, in una posizione eccellente, con personale gentile. Da migliorare però l’insonorizzazione delle camere

By RIKA
Reviewed: 4 days ago (09/05/2026)
Date of experience: 05/2026

とても清潔で明るいホテルです。

By Boris Braginsky
Reviewed: 5 days ago (08/05/2026)
Date of experience: 05/2026

Guest has not commented on review

Dear Boris Braginsky,

Thank you very much for your wonderful feedback.

We are truly delighted to know that you had such a positive experience and that your impression of the hotel was so enthusiastic. Comments like yours are incredibly rewarding for our entire team and serve as wonderful motivation for us all.

It is also greatly appreciated that you did not feel there was anything missing from the breakfast experience. Knowing that our selection and service met your expectations so completely is very encouraging.

Thank you once again for your kind words and support. We would be delighted to welcome you back for another memorable stay in Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
No Public Name
Reviewed: 1 week ago (05/05/2026)
Date of experience: 05/2026

Super

Dear Basque,

Thank you very much for your thoughts regarding your stay.

We are delighted to hear that you had a pleasant overall stay with us. It is also greatly appreciated that you took the time to share your suggestions regarding the breakfast service.

Your recommendations concerning additional hot breakfast options, such as eggs and bacon, as well as your comments about the toaster, are valuable and helpful for us as we continuously review and improve the breakfast experience we provide for our guests.

Constructive feedback such as yours plays an important role in helping us further enhance both the variety and the efficiency of the morning service.

We truly appreciate your remarks and have already passed them along to the relevant team.

We hope to have the pleasure of welcoming you again for another enjoyable stay in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
No Public Name
Reviewed: 1 week ago (04/05/2026)
Date of experience: 05/2026

Guest has not commented on review

Dear Bogucki,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
No Public Name
Reviewed: 1 week ago (03/05/2026)
Date of experience: 05/2026

Very good

Dear Wright,

We appreciate you taking the time to share your feedback.

We are pleased to know that you had a very good overall experience during your stay. Your positive impression is greatly appreciated.

At the same time, we take careful note of your comments regarding the breakfast service. Ensuring that food items and crockery are promptly replenished is an essential part of maintaining a smooth and comfortable breakfast experience, and your observations are valuable in helping us review this aspect more closely.

We also thank you for your remark about the size of the breakfast area. During peak periods, the space may feel more limited, and feedback such as yours supports our ongoing efforts to improve the overall flow and guest comfort.

We truly value your input and hope to have the opportunity to welcome you again for an even more seamless and enjoyable stay in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
No Public Name
Reviewed: 1 week ago (03/05/2026)
Date of experience: 05/2026

Guest has not commented on review

Dear Kaya,

We appreciate your kind message.

It is wonderful to hear that you are planning to return, as this is one of the greatest compliments we can receive.

Knowing that you had a positive experience and would choose our hotel again is very rewarding for our entire team.

We look forward to welcoming you back for another pleasant and comfortable stay in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
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