Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,956 reviews across 14 portals
:
By Οκ
Reviewed: 3 months ago (23/02/2026)
Date of experience: 02/2026

Σουπερ

Dear Οκ,

Thank you very much for your wonderful feedback.

We are truly delighted to read that everything met your expectations and that you had such a positive experience with us.

Your kind words are highly appreciated and serve as great motivation for our entire team, who work continuously to provide a comfortable and enjoyable stay for every guest.

It was a pleasure to host you, and we look forward to welcoming you back again in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
No Public Name
Reviewed: 3 months ago (23/02/2026)
Date of experience: 02/2026

Guest has not commented on review

Dear Mescheloff,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
By Anna
Reviewed: 3 months ago (21/02/2026)
Date of experience: 02/2026

Guest has not commented on review

Dear Anna,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
By Nina
Reviewed: 3 months ago (20/02/2026)
Date of experience: 02/2026

Просто супер.

Dear Nina,

Thank you for your review.

We are pleased to know that your stay with us was so highly rated and that you were satisfied with the overall experience at the hotel.

We also appreciate your suggestion regarding the addition of lightly salted fish to the breakfast selection.

Input from our guests plays an important role in helping us evaluate and further develop our food offerings.

It was a pleasure having you with us, and we look forward to welcoming you back for another excellent visit in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
No Public Name
Reviewed: 3 months ago (19/02/2026)
Date of experience: 02/2026

Overall, we had a very good stay. The experience was positive and we enjoyed our time at the hotel, although there is some room for improvement regarding the variety of the breakfast menu.

Dear Papismedo,

Thank you for taking the time to share your thoughtful feedback.

We are pleased to hear that you had a very good stay and that your overall experience with us was positive and enjoyable.

We also appreciate your detailed comments regarding the breakfast variety.

Guest insights such as yours are valuable, particularly for multi-day stays, as they help us review our offerings and identify opportunities to further enhance the dining experience.

Your feedback has been forwarded to the relevant teams and is greatly appreciated.

We look forward to the opportunity to welcome you again for another comfortable and enjoyable visit.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
By Ines
Reviewed: 3 months ago (19/02/2026)
Date of experience: 02/2026

Hotel extremamente central. Limpo e acolhedor. Para um hotel de 3 estrelas está excelente.
Foi uma estadia muito positiva!

Dear Ines,

Thank you for taking the time to share your detailed feedback.

We are delighted to learn that you found our hotel exceptionally clean, and cozy, and that your overall stay was a very positive one.

It is especially rewarding to know that you consider our property an excellent choice within the 3-star category.

We also appreciate your specific remarks regarding the breakfast.

Your preference for hot milk and higher-quality orange juice is duly noted.

Guest insights such as yours are valuable in helping us continuously review and refine our breakfast selection to better align with expectations.

Your comments are greatly appreciated by our entire team, and we look forward to welcoming you again for another enjoyable and comfortable stay.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
No Public Name
Reviewed: 3 months ago (18/02/2026)
Date of experience: 02/2026

Guest has not commented on review

Dear Guth,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
No Public Name
Reviewed: 3 months ago (17/02/2026)
Date of experience: 02/2026

Guest has not commented on review

Dear Ferda,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
No Public Name
Reviewed: 3 months ago (17/02/2026)
Date of experience: 02/2026

Przyjemny i spokojny hotel w centrum miasta. Gwar nie dochodził z ulicy. W pokoju czysto i ciepło. Duże i wygodne łóżko. Śniadania bardzo dobre i smaczne śniadanie - jest duży wybór produktów (każdy znajdzie coś dla siebie co lubi). Bardzo miła obsługa w recepcji jak i w bufecie.

Dear Rybicka,

Thank you for taking the time to share your detailed feedback.

We are delighted to hear that you found the hotel pleasant and quiet despite our central city location.

It is especially gratifying to know that the comfort of your room, including its cleanliness, warmth, the size and quality of the bed, contributed positively to your stay.

We are also pleased that you enjoyed the breakfast selection and found the variety and taste to your liking.

Your kind remarks regarding the friendliness of our reception and cafeteria teams are truly appreciated and will be shared with the staff.

We look forward to welcoming you again for another comfortable and enjoyable stay.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
By EmB
Reviewed: 3 months ago (17/02/2026)
Date of experience: 02/2026

Lovely hotel in a great location. Staff extremely helpful. Rooms were very clean & turned over daily.
Would definitely recommend to anyone.

Dear EmB,

Thank you for taking the time to share your wonderful feedback.

We are delighted to hear that you enjoyed your stay and appreciated our central location.

It is especially rewarding to know that our team was helpful and that the cleanliness of the rooms, along with the daily housekeeping service, met your expectations.

Maintaining high standards of comfort and service is a key priority for us.

Your recommendation is truly appreciated by our entire team, and we look forward to welcoming you again for another pleasant and memorable stay.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
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