Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,931 reviews across 10 portals
:
By Marius P
Reviewed: 3 years ago (28/12/2023)
Date of experience: 12/2023

Guest has not commented on review

Dear PIETRICICA,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Szonja
Front Office Manager
By Ugur Öztürk
Reviewed: 3 years ago (27/12/2023)
Date of experience: 12/2023

Das Zimmer mit der Nummer 201 war leider gegenüber vom Lift. Deswegen hat man immer wieder den Lift gehört und wurden auch durch den erzeugten Lärm aufgeweckt. Ansonsten war ich mit dem Gesamtpaket zufrieden.

Dear Ugur Öztürk,

Thank you for sharing your experience.

We're glad to hear that you were overall happy with your stay.

We appreciate your feedback regarding the elevator, and we will take it into account as we continuously aim to enhance our guests' comfort.

We hope to have the pleasure of welcoming you back on your next visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 3 years ago (25/12/2023)
Date of experience: 12/2023

Guest has not commented on review

Dear Vasile-Tudor,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Szonja
Front Office Manager
By Carol Davies
Reviewed: 3 years ago (24/12/2023)
Date of experience: 12/2023

Staff very personable. Shower inaccessible for my 76 year old husband. Modernise! Ditch the bath. A walk in shower needed. Unhappy about beverage arrangements. No milk. 2 coffee capsules free then we had to purchase them. In all the hotels we've stayed in, never has this happened before. Bed was lovely.

Dear Carol Davies,

Thank you for sharing your thoughts with us.
We're pleased to hear that you found our staff personable and enjoyed the comfort of the bed.

Your feedback on the shower accessibility and beverage arrangements is duly noted.
We appreciate your insights as we continually strive to enhance our guests' experiences.

We hope to have the opportunity to welcome you back in the future.

Best regards,
Dorian
Front Office
By Inma
Reviewed: 3 years ago (24/12/2023)
Date of experience: 12/2023

Super céntrico para ir a las zonas más visitadas de la ciudad. Muy limpio y muy amables en general.

Dear Inma,

Thank you for taking the time to share your positive feedback.
We're delighted to hear that you found our hotel super central, facilitating easy access to the most visited areas of the city.
We're also pleased to know that you appreciated the cleanliness and the overall friendliness of our team.

We look forward to welcoming you back in the future.

Best regards,
Dorian
Front Office Supervisor
No Public Name
Reviewed: 3 years ago (23/12/2023)
Date of experience: 12/2023

Veľmi dobrý, rada sa vrátim a odporúčam aj známym

Dear Stallinger,

Thank you for taking the time to share your positive feedback.
We're delighted to hear that you had a very good experience with us.

We appreciate your intention to return and recommend our hotel to your friends.

We look forward to welcoming you back in the future.

Best regards,
Dorian
Front Office Supervisor
By Michael Banks
Reviewed: 3 years ago (23/12/2023)
Date of experience: 12/2023

Very nice and happy to have chosen this location. Loved the bathroom and the design but the bed was a bit too firm for me but I did get some rest.

Dear Michael Banks,

Thank you for sharing your feedback with us.
We're pleased to hear that you found our location to your liking and enjoyed the design of our bathroom.
We appreciate your insights on the bed comfort and are glad to know you were still able to get some rest.

We look forward to hosting you again in the future.

Best regards,
Dorian
Front Office Supervisor
By Salvatore
Reviewed: 3 years ago (22/12/2023)
Date of experience: 12/2023

Ottimo

Dear Salvatore,

Thank you for sharing your feedback with us.
We're pleased to hear that your experience was optimal.
If you have any specific insights or suggestions you'd like to share, we'd love to hear more to continue providing the best service possible.

We look forward to welcoming you back in the future.

Best regards,
Dorian
Front Office Supervisor
By Jake
Reviewed: 3 years ago (21/12/2023)
Date of experience: 12/2023

A great hotel in an amazing location. Very friendly and helpful staff and hotel was very clean throughout.

Dear Jake,

Thank you for taking the time to share your positive experience with us!
We're thrilled to hear that you found our hotel great, with an amazing location.
It's wonderful to know that our friendly and helpful staff contributed to your stay, and we appreciate your recognition of the cleanliness throughout the hotel.

We look forward to welcoming you back in the future.

Best regards,
Dorian
Front Office Supervisor
By Jack Hellen
Reviewed: 3 years ago (19/12/2023)
Date of experience: 12/2023

Guest has not commented on review

Dear Jack Hellen ,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Szonja
Front Office Manager
Back to Top CERTIFICATE what's this?