Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,997 reviews across 10 portals
:
By Elan
Reviewed: 3 years ago (11/10/2023)
Date of experience: 10/2023

Great locatin, very nice stuff. Rooms are very comfortable and clean. Luxury bathroom. Excellent place to stay in budapest

Dear Elan Baram,

Thank you for your wonderful review!
We are thrilled to hear that you found our location convenient, our rooms comfortable, and our staff accommodating.

We hope to welcome you back soon for another excellent stay in Budapest.

Best regards,
Dorian
Front Office Supervisor
By Johnny
Reviewed: 3 years ago (10/10/2023)
Date of experience: 10/2023

Ottimo soggiorno. Siamo stati molto bene!
La pulizia delle stanze non dovrebbe iniziare prima delle 8, per non disturbare gli ospiti.
Bisogna fornire almeno un asciugamano grande in più (poiché non avete il bidet e quindi si è costretti ad entrare più volte in doccia) e lasciare in stanza anche una coperta più leggera per chi non vuole dormire sentendo caldo o con l'aria condizionata in faccia (nella mia stanza, la 301, l'aria esce dritta in faccia al letto, si rischia di stare male. Infatti non ho potuto accenderla)

Dear Jhonny Fusca,

Thank you for your positive feedback and valuable suggestions.
We appreciate your insights regarding room cleaning timing and additional amenities.

We hope to have the opportunity to welcome you back for another great stay.

Best regards,
Dorian
Front Office Supervisor
By Paulo Henrique Georgetti
Reviewed: 3 years ago (07/10/2023)
Date of experience: 10/2023

As I sad above, I have not stay at this hotel due to overbooking issues.

No Public Name
Reviewed: 3 years ago (03/10/2023)
Date of experience: 09/2023

Very happy with our stay.
Friendly staff. Hotel is clean and we had a lovely room at the front. The location is great.
The only very minor thing was there was no kettle in the room, only a coffee machine that you paid for.
But we had a great stay and would definitely recommend it.

Dear Jackson,

Thank you for taking the time to share your feedback.

We delighted to hear that you had a pleasant stay with us, enjoyed our friendly staff, clean facilities, and the great location.
We appreciate your recommendation.

Your comments are valuable to us, and we hope to welcome you back in the future.

Best regards,
Szonja
Front Office Manager
By Judit
Reviewed: 3 years ago (03/10/2023)
Date of experience: 09/2023

Guest has not commented on review

Dear Judit,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Szonja
Front Office Manager
No Public Name
Reviewed: 3 years ago (01/10/2023)
Date of experience: 09/2023

It's was nice place ana lovely service
Thank u for everything 🫶🏾

Dear Atiya,

Thank you for your kind words and for choosing to stay with us.
We're delighted to hear that you had a nice experience and appreciated our service.

Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the future.

Best regards,
Szonja
Front Office Manager
By Juan
Reviewed: 3 years ago (30/09/2023)
Date of experience: 09/2023

Very good

Dear Juan,

Thank you for taking the time to leave a review.
We're pleased to hear that you had a very good experience during your stay with us.

We hope to have the opportunity to welcome you back in the future.

Best regards,
Szonja
Front Office Manager
By Blanca
Reviewed: 3 years ago (30/09/2023)
Date of experience: 09/2023

Estupenda.
El personal muy amable.
La ubicación inmejorable.
Muy limpio.
El único inconveniente la altura de la bañera.

Dear Blanca,

Thank you for your great review.
We're pleased to hear that you found our staff very friendly, our location unbeatable, and our hotel very clean.

We appreciate your feedback and will take it into consideration for future improvements.

We hope to have the pleasure of hosting you again in the future.

Best regards,
Szonja
Front Office Manager
By Sonya
Reviewed: 3 years ago (29/09/2023)
Date of experience: 09/2023

Excellent location, wonderful hotel. Amazing staff. Highly recommend.

Dear Sonya,

Thank you for your fantastic review and kind words.
We're delighted to hear that you enjoyed our excellent location, hotel, and the service provided by our amazing staff.

We appreciate your recommendation and look forward to welcoming you back in the future.

Best regards,
Szonja
Front Office Manager
By Leslie
Reviewed: 3 years ago (29/09/2023)
Date of experience: 09/2023

Excellent front desk staff

Dear Leslie,

Thank you for your kind words about our front desk staff.
We greatly appreciate your feedback and are pleased to hear that you had a positive experience.

We look forward to welcoming you back in the future.

Best regards,
Szonja
Front Office Manager
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