Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,893 reviews across 15 portals
:
By Gyuri
Reviewed: 3 years ago (12/07/2023)
Date of experience: 07/2023

Guest has not commented on review

No Public Name
Reviewed: 3 years ago (12/07/2023)
Date of experience: 07/2023

Guest has not commented on review

Dear Anastasiou,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Victoriano Cárcaba
Reviewed: 3 years ago (10/07/2023)
Date of experience: 07/2023

Es un hotel mediano, muy bien situado, en el centro de la ciudad.
Instalaciones correctas. Habitación y baño correctos.
Personal amable y eficiente.
El espacio de recepción es un poco pobre para la calidad global

Dear Victoriano Cárcaba,

Thank you for your review and for choosing our hotel.
We are pleased to hear that you found our hotel to be well located.

We appreciate your kind words about our friendly and efficient staff.

We appreciate your feedback regarding the reception area. We will take your comments into consideration as we strive to continuously improve the overall quality of our hotel.

Thank you for staying with us, and we hope to have the opportunity to welcome you back in the future.

Best regards,
Szonja
By Tõnis
Reviewed: 3 years ago (09/07/2023)
Date of experience: 07/2023

Good

Dear Tõnis,

Thank you for your feedback.
We are glad to hear that you had a good experience during your stay with us.

We hope to have the opportunity to welcome you back in the future for another pleasant stay.

Best regards,
Szonja
By Fabian Gutierrez
Reviewed: 3 years ago (07/07/2023)
Date of experience: 07/2023

I like the hotel, but the main elevator it’s not working

Dear Fabian Gutierrez,

Thank you for your review and for choosing our hotel.

We apologize for any inconvenience caused by the elevator not working during your visit.
We understand that this may have been an inconvenience for accessing all floors, and we appreciate your understanding.

We hope to have the opportunity to welcome you back in the future.

Best regards,
Szonja
No Public Name
Reviewed: 3 years ago (04/07/2023)
Date of experience: 07/2023

Excellent; great location; did not like the lack of window to the outside

Dear Guest,

Thank you for your excellent review and feedback.

We are pleased to hear that you enjoyed your stay.

We appreciate your stay with us and hope to have the opportunity to welcome you back for another pleasant experience.

Best regards,
Szonja
No Public Name
Reviewed: 3 years ago (03/07/2023)
Date of experience: 07/2023

Guest has not commented on review

By LEPETIT
Reviewed: 3 years ago (03/07/2023)
Date of experience: 07/2023

Guest has not commented on review

By Rikuhei Umemoto
Reviewed: 3 years ago (03/07/2023)
Date of experience: 06/2023

Guest has not commented on review

No Public Name
Reviewed: 3 years ago (01/07/2023)
Date of experience: 06/2023

Guest has not commented on review

Back to Top CERTIFICATE what's this?