Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,956 reviews across 14 portals
:
No Public Name
Reviewed: 3 months ago (17/02/2026)
Date of experience: 02/2026

Ottimo

Dear Pinelli,

Thank you for your review.

We are delighted to know that your experience with us met your expectations and that you found your stay optimal.

Your positive impression is greatly appreciated by our team and encourages us to continue maintaining our standards of comfort and service.

We look forward to welcoming you again in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
By Tomi
Reviewed: 3 months ago (16/02/2026)
Date of experience: 02/2026

Guest has not commented on review

Dear Tomi,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Dimitra Chrisopoulou
Reviewed: 3 months ago (16/02/2026)
Date of experience: 02/2026

Its a cozy hotel in the center of the City, the staff was kind and helpful, although you have to be more careful with the cleaning conditions. I found 2 long hair ,one on the bed one on the floor and a pice of a necklace in the toilet .

Dear Dimitra Chrisopoulou,

Thank you for taking the time to share your comprehensive feedback.

We are pleased to learn that you found our hotel cozy and well situated in the city center, and that our team’s kindness and helpfulness contributed positively to your overall experience.

Creating a welcoming and supportive environment for our guests remains one of our primary objectives.

We have carefully noted your detailed remarks regarding the housekeeping aspects you observed in the room and bathroom.

Maintaining consistent, thorough, and attentive cleaning standards across all areas of the property is of great importance to us, and guest feedback plays a significant role in supporting our internal quality monitoring procedures.

We also appreciate your evaluation of the breakfast and are glad that it met your expectations overall.

Your comments are highly valued, and we look forward to the opportunity of welcoming you again for another stay in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 3 months ago (14/02/2026)
Date of experience: 02/2026

Très bon séjour chez vous

Dear Jayet,

Thank you for taking the time to share your kind review.

We are delighted to hear that you had a wonderful stay with us and that your overall experience was a positive one.

We also appreciate your thoughtful suggestions regarding the addition of real fruit juice and hot milk at breakfast.

Guest recommendations such as yours are always valuable, as they provide helpful insight when reviewing and enhancing our breakfast offerings to meet a variety of preferences.

Your comments are greatly appreciated, and we look forward to welcoming you again for another enjoyable and comfortable stay.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Giorgia
Reviewed: 3 months ago (14/02/2026)
Date of experience: 02/2026

Ottimo soggiorno, struttura pulita, stanza spaziosa. Centralità e comodità per chi vuole visitare la città a piedi

Dear Giorgia,

Thank you very much for sharing your experience with us.

We are delighted to hear that you enjoyed stay and found the property clean and well-maintained.

It is also wonderful to know that you found your room spacious and comfortable, and that our central location provided convenient access for exploring the city on foot.

Your kind comments are greatly appreciated by our team and serve as encouragement to continue delivering high-quality experiences for our guests.

We look forward to welcoming you again for another enjoyable and memorable stay.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 3 months ago (11/02/2026)
Date of experience: 02/2026

Muy grata

Dear Leniz,

Thank you for taking the time to share your experience.

We are delighted to know that you had a very pleasant stay with us and that your overall impression was positive.

We also appreciate your thoughtful suggestion regarding the addition of fruit at breakfast.

Guest feedback and preferences are highly valued, as they provide helpful insight when reviewing and refining our breakfast selection to meet a variety of tastes and expectations.

Thank you once again for your comments.

We look forward to welcoming you back for another comfortable and enjoyable stay in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Cagatay Kaptan
Reviewed: 3 months ago (09/02/2026)
Date of experience: 02/2026

The great location of Hotel, Simple to reach public transport like subway and airport Transfer(100E), sufficient and good breakfast, Helpful Staff. Briefly, Price / Performance Hotel

Dear Cagatay Kaptan,

Thank you for taking the time to share your feedback.

We are delighted to hear that you found our location convenient, with easy access to public transport, including the subway and the airport transfer (100E).

It is wonderful to know that you enjoyed the breakfast offerings and found them sufficient and of good quality.

We are also pleased that our team was able to provide helpful and attentive service during your stay.

Your recognition of the overall value of the hotel is greatly appreciated, and we look forward to welcoming you again for another comfortable and enjoyable stay.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 3 months ago (08/02/2026)
Date of experience: 02/2026

Boa localização.

Dear BORGES HOLANDA,

Thank you for sharing your feedback.

We are pleased to hear that you found our location convenient and well-suited for exploring the city.

It is also gratifying to know that you were satisfied with our breakfast offerings.

Your positive remarks are greatly appreciated by our team, and we look forward to welcoming you again for another enjoyable and comfortable stay.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Amir
Reviewed: 3 months ago (06/02/2026)
Date of experience: 02/2026

Very good room, quiet, centrally located, friendly staff, good price.

Dear Amir,

Thank you for taking the time to share your detailed feedback.

We’re pleased to know that you found the room comfortable and quiet, appreciated our central location, and felt well assisted by our friendly team.

It is also gratifying to hear that you considered the overall experience to offer good value for money.

We’re glad that you enjoyed the breakfast and found the selection varied and fresh.

Your comment regarding the bread has been duly noted, as guest feedback is an important reference in our ongoing efforts to maintain quality and consistency.

Thank you once again for your review.

We look forward to the opportunity of welcoming you again in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 3 months ago (04/02/2026)
Date of experience: 02/2026

Guest has not commented on review

Dear De Las Heras,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
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