Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,931 reviews across 10 portals
:
By Mefi
Reviewed: 3 years ago (11/08/2023)
Date of experience: 08/2023

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Dear Mefi,

Thank you for sharing your feedback with us.

If you have any other comments or suggestions, please don't hesitate to let us know.
We value your insights and hope to have the opportunity to welcome you back in the future.

Best regards,
Szonja
By Pintérné Krizsán Erika
Reviewed: 3 years ago (11/08/2023)
Date of experience: 08/2023

A recepción és a reggelizőben dolgozók nagyon kedvesek, figyelmesek és segítőkészek voltak.
A takarítással viszont nem voltunk megelégedve. Egyik napon a franciaágy egyik felét beágyazták, a másik feléhez hozzá sem nyúltak! Négy napra egyetlen szappant kaptunk hárman, igaz, a fürdőkád feletti tartóban volt folyékony szappan. Ez utóbbin a recepciós hölgy segített.
Egyszóval, minden recepciós és reggeliztető munkatársuknak nagyon szépen köszönjük odaadó, emberséges, figyelmes munkáját!

Dear Pintérné Krizsán Erika,

Thank you for sharing your feedback with us.
We greatly appreciate your kind words about our reception and breakfast staff. Y

our recognition of their dedication and attentiveness means a lot to us.

We apologize for the cleaning oversight and the soap issue you encountered.
Your comments have been duly noted, and we will use them to improve our services.

Once again, thank you for your valuable feedback, and we look forward to the possibility of welcoming you back for a future stay.

Best regards,
Szonja
By Líbor András
Reviewed: 3 years ago (09/08/2023)
Date of experience: 08/2023

Sajnos másnapi műtét előtt töltöttem egy éjszakát, így a reggelit nem tudom értékelni de nagyon szimpatikus hotel, nagyon jó helyen, a szobával teljes mértékben elégedett vagyok.

Dear Líbor András,

Thank you for sharing your experience with us.
We're glad to hear that you found our hotel to be pleasant, well-located, and that your room met your expectations.

We hope your surgery went well and wish you a swift recovery.

Should you ever return to the area, we would be delighted to welcome you again.

Best regards,
Szonja
No Public Name
Reviewed: 3 years ago (09/08/2023)
Date of experience: 08/2023

Guest has not commented on review

Dear Perez,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Szonja
By Cristina
Reviewed: 3 years ago (08/08/2023)
Date of experience: 08/2023

Muy bien

Dear Cristina,

Thank you for taking the time to share your feedback.
We're delighted to know you had a very good experience during your stay.

If there's anything more we can do to enhance your future visits, please don't hesitate to let us know.

Best regards,
Szonja
By Marileen
Reviewed: 3 years ago (06/08/2023)
Date of experience: 08/2023

Guest has not commented on review

Dear Marileen,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Szonja
By Stewart Smith
Reviewed: 3 years ago (06/08/2023)
Date of experience: 08/2023

Guest has not commented on review

Dear Stewart Smith,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Szonja
By Luis Hernandez
Reviewed: 3 years ago (05/08/2023)
Date of experience: 08/2023

All was nice, people on the reception was very lovely

Dear Luis Hernandez,

Thank you for your kind review.
We're delighted to hear that you had a pleasant stay and found our reception team to be lovely.

We hope to welcome you back in the future.

Best regards,
Szonja
By Maxwell
Reviewed: 3 years ago (04/08/2023)
Date of experience: 08/2023

Very pleasant stay. Friendly staff in dining area and very helpful receptionists. Hotel very centrally located surrounded by shops and a variety of restaurants to suit every pallet.

Dear Maxwell,

Thank you for taking the time to share your feedback.
We are delighted to hear about your very pleasant stay and your positive experiences with our friendly dining staff and helpful receptionists.

We hope to welcome you back in the future.

Best regards,
Szonja
By Sherif Abdelmegid
Reviewed: 3 years ago (03/08/2023)
Date of experience: 07/2023

Guest has not commented on review

Dear Sherif Abdelmegid,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Szonja
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