Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 8,001 reviews across 10 portals
:
By Mylene
Reviewed: 3 years ago (18/06/2023)
Date of experience: 06/2023

Très beau séjour hôtel plein centre dans une rue piétonne.
Personnel agréable .
Bon qualité prix

Dear Mylene,

Thank you for your review. We're delighted to hear that you had a pleasant stay at our hotel.

We appreciate your kind words about our staff.

We hope to have the pleasure to welcoming you back for another enjoyable stay in the future.

Best regards,
Szonja
By Petr Ivančák
Reviewed: 3 years ago (18/06/2023)
Date of experience: 06/2023

Celkový dojem je asi takový "normální". Mělo to své mouchy, ale nic katastrofálního. Chtěl bych zde ocenit přístup pracovníků recepce, když mě např. navedli k bankomatu na pobočce banky místo toho, aby se spokojili s odkazem na bankomaty na ulici. Zejm. pak pracovnice recepce, která měla službu při mém příjezdu (9.6. večer) a následně pak ještě 12.6. přes den byla milá a ochotná.

Dear Petr Ivančák,

Thank you for your review.
We appreciate your feedback and are glad to hear that your overall impression was good.

We are grateful for your recognition of our reception staff's helpfulness and the service provided by the receptionist during your arrival and throughout your stay.

We value your feedback and hope to welcome you back in the future.

Best regards,
Szonja
By Stuart Jay
Reviewed: 3 years ago (16/06/2023)
Date of experience: 06/2023

Amazing

Dear Stuart Jay,

Thank you for your amazing review! We greatly appreciate your kind words.
It's wonderful to hear that you had a fantastic experience during your stay with us.

Thank you for choosing our hotel, and we look forward to welcoming you back for another amazing stay in the future.

Best regards,
Szonja
No Public Name
Reviewed: 3 years ago (15/06/2023)
Date of experience: 06/2023

Excellent location,service,breakfast!

No Public Name
Reviewed: 3 years ago (14/06/2023)
Date of experience: 06/2023

Guest has not commented on review

By Günter WEISS
Reviewed: 3 years ago (14/06/2023)
Date of experience: 06/2023

Hotel very fine, but the bathtub in the hotel is too dangerous to get in and out of (too high)

Breakfast room could be bigger, traffic jam every day around: 08:00 o'clock, guests have to wait, you feel a bit too crowded

but otherwise everything very very good

Dear Günter WEISS,

Thank you for your feedback.

We appreciate your positive comments about our hotel.
We apologize for any inconvenience caused by the bathtub height.

We're glad that overall, you had a very good experience with us.
We hope to have the opportunity to welcome you back for another enjoyable stay.

Best regards,
Szonja
No Public Name
Reviewed: 3 years ago (13/06/2023)
Date of experience: 06/2023

Guest has not commented on review

No Public Name
Reviewed: 3 years ago (12/06/2023)
Date of experience: 06/2023

Great value; very satisfied

Dear Guest,

Thank you for taking the time to leave a review.

We're delighted to hear that you found our hotel to be of great value and that you were very satisfied with your stay.

We strive to provide excellent service and a comfortable experience for our guests, and we're glad to know that we met your expectations.

We appreciate your positive feedback and hope to have the opportunity to welcome you back in the future.

Best regards,
Szonja
By J. Th.
Reviewed: 3 years ago (12/06/2023)
Date of experience: 06/2023

Hotel super Lage, sehr freundliches und hilfsbereites Personal, sehr saubere Zimmer. Jederzeit wieder dieses Hotel. Preise- Leistung angemessen. Danke

Dear J. Th.,

Thank you for taking the time to share your feedback about your recent stay at our hotel.
It is wonderful to know that you would choose to stay with us again in the future.
We strive to provide excellent value for our guests, and we are glad that you found our prices to be reasonable.

We look forward to welcoming you back to our hotel.

Best regards,
Szonja
By Marcello
Reviewed: 3 years ago (12/06/2023)
Date of experience: 06/2023

Ottima posizione per spostarsi. Personale gentile, cortese e disponibile alle varie richieste.

Dear Marcello,

Thank you for your feedback.

We're glad to hear that you found our hotel's location convenient for getting around.
It's also great to know that our staff was kind, courteous, and helpful during your stay.
We appreciate your positive comments and look forward to welcoming you back in the future.

Best regards,
Szonja
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