Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,931 reviews across 10 portals
:
By Victoriano Cárcaba
Reviewed: 3 years ago (10/07/2023)
Date of experience: 07/2023

Es un hotel mediano, muy bien situado, en el centro de la ciudad.
Instalaciones correctas. Habitación y baño correctos.
Personal amable y eficiente.
El espacio de recepción es un poco pobre para la calidad global

Dear Victoriano Cárcaba,

Thank you for your review and for choosing our hotel.
We are pleased to hear that you found our hotel to be well located.

We appreciate your kind words about our friendly and efficient staff.

We appreciate your feedback regarding the reception area. We will take your comments into consideration as we strive to continuously improve the overall quality of our hotel.

Thank you for staying with us, and we hope to have the opportunity to welcome you back in the future.

Best regards,
Szonja
By Tõnis
Reviewed: 3 years ago (09/07/2023)
Date of experience: 07/2023

Good

Dear Tõnis,

Thank you for your feedback.
We are glad to hear that you had a good experience during your stay with us.

We hope to have the opportunity to welcome you back in the future for another pleasant stay.

Best regards,
Szonja
By Fabian Gutierrez
Reviewed: 3 years ago (07/07/2023)
Date of experience: 07/2023

I like the hotel, but the main elevator it’s not working

Dear Fabian Gutierrez,

Thank you for your review and for choosing our hotel.

We apologize for any inconvenience caused by the elevator not working during your visit.
We understand that this may have been an inconvenience for accessing all floors, and we appreciate your understanding.

We hope to have the opportunity to welcome you back in the future.

Best regards,
Szonja
No Public Name
Reviewed: 3 years ago (04/07/2023)
Date of experience: 07/2023

Excellent; great location; did not like the lack of window to the outside

Dear Guest,

Thank you for your excellent review and feedback.

We are pleased to hear that you enjoyed your stay.

We appreciate your stay with us and hope to have the opportunity to welcome you back for another pleasant experience.

Best regards,
Szonja
No Public Name
Reviewed: 3 years ago (03/07/2023)
Date of experience: 07/2023

Guest has not commented on review

By LEPETIT
Reviewed: 3 years ago (03/07/2023)
Date of experience: 07/2023

Guest has not commented on review

By Rikuhei Umemoto
Reviewed: 3 years ago (03/07/2023)
Date of experience: 06/2023

Guest has not commented on review

No Public Name
Reviewed: 3 years ago (01/07/2023)
Date of experience: 06/2023

Guest has not commented on review

No Public Name
Reviewed: 3 years ago (25/06/2023)
Date of experience: 06/2023

Guest has not commented on review

By JOSE ANGEL SAN ROMAN
Reviewed: 3 years ago (20/06/2023)
Date of experience: 06/2023

Guest has not commented on review

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