Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,931 reviews across 10 portals
:
By Rijs
Reviewed: 3 years ago (20/06/2023)
Date of experience: 06/2023

Excellent location and very nice staff. It is a good hotel if you want to explore budapest. breakfast is also good. I would recommend a bigger room with street view if you stay for multiple nights. The shower head was hard to use because it kept turning to the right when turned on (room 102)

Dear Kevin Rijs,

Thank you for taking the time to leave us a review.

We're delighted to hear that you found our location convenient and our staff friendly.

We hope to have the opportunity to welcome you back in the future.

Best regards,
Szonja
No Public Name
Reviewed: 3 years ago (19/06/2023)
Date of experience: 06/2023

Positive. It is a nice hotel with an excellent location. Staff was kind, professional and helpful.

Dear Guest,

Thank you for your wonderful review of our hotel.
We greatly appreciate your kind words and positive feedback.

Our team takes pride in providing kind, professional, and helpful service to our guests, so it's rewarding to know that we met your expectations.

We value your patronage and look forward to welcoming you back for another great stay in the future.

Best regards,
Szonja
By Anatoli
Reviewed: 3 years ago (19/06/2023)
Date of experience: 06/2023

Guest has not commented on review

No Public Name
Reviewed: 3 years ago (18/06/2023)
Date of experience: 06/2023

Guest has not commented on review

By Mylene
Reviewed: 3 years ago (18/06/2023)
Date of experience: 06/2023

Très beau séjour hôtel plein centre dans une rue piétonne.
Personnel agréable .
Bon qualité prix

Dear Mylene,

Thank you for your review. We're delighted to hear that you had a pleasant stay at our hotel.

We appreciate your kind words about our staff.

We hope to have the pleasure to welcoming you back for another enjoyable stay in the future.

Best regards,
Szonja
By Petr Ivančák
Reviewed: 3 years ago (18/06/2023)
Date of experience: 06/2023

Celkový dojem je asi takový "normální". Mělo to své mouchy, ale nic katastrofálního. Chtěl bych zde ocenit přístup pracovníků recepce, když mě např. navedli k bankomatu na pobočce banky místo toho, aby se spokojili s odkazem na bankomaty na ulici. Zejm. pak pracovnice recepce, která měla službu při mém příjezdu (9.6. večer) a následně pak ještě 12.6. přes den byla milá a ochotná.

Dear Petr Ivančák,

Thank you for your review.
We appreciate your feedback and are glad to hear that your overall impression was good.

We are grateful for your recognition of our reception staff's helpfulness and the service provided by the receptionist during your arrival and throughout your stay.

We value your feedback and hope to welcome you back in the future.

Best regards,
Szonja
By Stuart Jay
Reviewed: 3 years ago (16/06/2023)
Date of experience: 06/2023

Amazing

Dear Stuart Jay,

Thank you for your amazing review! We greatly appreciate your kind words.
It's wonderful to hear that you had a fantastic experience during your stay with us.

Thank you for choosing our hotel, and we look forward to welcoming you back for another amazing stay in the future.

Best regards,
Szonja
No Public Name
Reviewed: 3 years ago (15/06/2023)
Date of experience: 06/2023

Excellent location,service,breakfast!

No Public Name
Reviewed: 3 years ago (14/06/2023)
Date of experience: 06/2023

Guest has not commented on review

By Günter WEISS
Reviewed: 3 years ago (14/06/2023)
Date of experience: 06/2023

Hotel very fine, but the bathtub in the hotel is too dangerous to get in and out of (too high)

Breakfast room could be bigger, traffic jam every day around: 08:00 o'clock, guests have to wait, you feel a bit too crowded

but otherwise everything very very good

Dear Günter WEISS,

Thank you for your feedback.

We appreciate your positive comments about our hotel.
We apologize for any inconvenience caused by the bathtub height.

We're glad that overall, you had a very good experience with us.
We hope to have the opportunity to welcome you back for another enjoyable stay.

Best regards,
Szonja
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