Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,932 reviews across 10 portals
:
No Public Name
Reviewed: 6 months ago (11/04/2026)
Date of experience: 04/2026

De ligging van het hotel was perfect. Ondanks dat het midden in het centrum lag, was het heel rustig.
Ligging van onze kamer was echter niet best. Buiten het feit dat we uitkeken op een blinde muur en de lift die aan de buitenkant hing, hadden we veel geluidsoverlast van deze lift.

Dear de Haan,

Thank you for taking the time to share your detailed feedback.

We are pleased to hear that you appreciated our central yet quiet location, which allows guests to enjoy the advantages of the city center while still having a restful environment.

We also take note of your comments regarding the room location and the elevator noise. Due to the layout of the building, some rooms are positioned closer to the lift shaft, where operational sounds may be more noticeable. Guests are always welcome to indicate their preferences in advance or during their stay, including quieter room locations, and our team does its best to accommodate such requests subject to availability.

Your observations regarding the breakfast are equally appreciated. We are glad to hear that you found the presentation and overall hygiene to be satisfactory, and your comment about the bakery items is valuable, as it helps us continuously review the quality and freshness of our offerings.

Thank you once again for your constructive feedback. We hope to have the opportunity to welcoming you again in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
By Kathi Aitchison
Reviewed: 6 months ago (11/04/2026)
Date of experience: 04/2026

Great location, very comfortable room.

Dear Kathi Aitchison,

Thank you very much for your kind feedback.

We are delighted to hear that you enjoyed our central location and found your room very comfortable. Being centrally situated allows our guests to easily explore the city and access many attractions, restaurants, and shops within walking distance, and providing a comfortable and convenient stay is very important to us.

It is rewarding to know that these aspects contributed positively to your experience.

Thank you once again for your comments. We hope to have the opportunity to welcome you again for another just as enjoyable stay.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
No Public Name
Reviewed: 6 months ago (10/04/2026)
Date of experience: 04/2026

Guest has not commented on review

Dear Johansson,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
No Public Name
Reviewed: 6 months ago (09/04/2026)
Date of experience: 04/2026

Guest has not commented on review

Dear Fleig,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
No Public Name
Reviewed: 6 months ago (08/04/2026)
Date of experience: 04/2026

Guest has not commented on review

Dear Mironov,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
No Public Name
Reviewed: 6 months ago (08/04/2026)
Date of experience: 04/2026

Guest has not commented on review

Dear Yavuz,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
By DANIELA
Reviewed: 6 months ago (08/04/2026)
Date of experience: 04/2026

NEL COMPLESSO SIAMO STATI BENE

Dear DANIELA,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
By paula
Reviewed: 6 months ago (07/04/2026)
Date of experience: 04/2026

Por el resto perfecto

Dear Paula,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
No Public Name
Reviewed: 6 months ago (07/04/2026)
Date of experience: 04/2026

Totalopplevelsen var bra, men kloakklukten ødela mye

Dear Borch,

Thank you for taking the time to share your review.

We are pleased to hear that your overall experience was positive. At the same time, we take note of your comment regarding the odor you encountered. Observations such as yours are important, as they allow us to review and address such matters with our maintenance team to ensure a comfortable environment for all guests.

Thank you again for your valuable comments. We hope to have the opportunity to welcoming you again in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
No Public Name
Reviewed: 6 months ago (06/04/2026)
Date of experience: 03/2026

BUENA

Dear Medina Rodriguez,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
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