Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 7,873 reviews across 15 portals
:
No Public Name
Reviewed: 4 months ago (01/12/2025)
Date of experience: 11/2025

חוויה טובה מאוד. מאוד נהנינו. גם מאנשי הקבלה שעזרו לנו מאוד ובאדיבות

Dear Elmaliach,

Thank you for sharing your feedback.

It is wonderful to hear that our reception team contributed positively to your visit and that their assistance made a difference.

Your note about the breakfast area is also acknowledged.

While it can become lively during peak times, many guests appreciate the variety offered, and your observation is valuable as we continue refining the overall experience.

We are glad you had a pleasant stay and look forward to welcoming you again on your next visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By yoko
Reviewed: 4 months ago (30/11/2025)
Date of experience: 10/2025

とても良かった

Dear Yoko,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 4 months ago (29/11/2025)
Date of experience: 11/2025

Goed

Dear van der Ven,

Thank you for your feedback regarding the breakfast area.

We’re glad to hear that the expansion of the restaurant improved your experience, and we appreciate your observations about table availability and food replenishment.

Ensuring that items are consistently available and accessible for all guests is important, and your suggestion regarding staff attention during service is noted.

We’re pleased you enjoyed your stay overall and look forward to welcoming you back in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Robert Volden
Reviewed: 4 months ago (27/11/2025)
Date of experience: 11/2025

Beliggenhet er perfekt for å oppleve Budapest. Hyggelige ansatte. Hvis du skal bo sentralt og ikke er så nøye på rom og frokost så er det et godt alternativ. Kommer gjerne tilbake.

Dear Robert Volden,

Thank you for taking the time to share your detailed impressions of your stay.

It is great to hear that our location and staff contributed positively to your experience and that you would gladly return.

Your remarks regarding the room layout, particularly the window height, as well as your observations about the breakfast space and presentation, are very valuable.

Insights like yours help us better understand what guests expect and continuously refine the services we provide.

We truly appreciate your balanced feedback and the fact that you still found the hotel to be a convenient and enjoyable choice for exploring Budapest.

It would be a pleasure to welcome you back again on your next visit to the city.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 4 months ago (26/11/2025)
Date of experience: 11/2025

Guest has not commented on review

Dear Camarda,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Andreas Astl
Reviewed: 4 months ago (26/11/2025)
Date of experience: 11/2025

Guest has not commented on review

Dear Andreas Astl,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 4 months ago (26/11/2025)
Date of experience: 11/2025

Guest has not commented on review

Dear GIUFFRIDA,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 4 months ago (26/11/2025)
Date of experience: 11/2025

Certainement un des meilleurs hotel en rapport qualité prix. Idéalement placé. Personnel accueillant et agréable

Dear DA CRUZ,

Thank you very much for sharing your review and for highlighting our central location as well as the hospitality of our team.

It is wonderful to know that you found our hotel to be one of the best in terms of value.

Your comment regarding Hungarian pastries is greatly appreciated.

Feedback like yours helps us continue to improve our breakfast selection, and your suggestion will certainly be taken into consideration.

We truly enjoyed having you with us and hope to welcome you again on your next visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 4 months ago (25/11/2025)
Date of experience: 11/2025

Guest has not commented on review

Dear Akagi,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Jeanette
Reviewed: 4 months ago (23/11/2025)
Date of experience: 11/2025

Great, clean hotel, polite & helpful staff.

Dear Jeanette,

Thank you very much for taking the time to share your review.

It is a pleasure to hear that you had a positive experience with us and that the cleanliness of the hotel, as well as the overall atmosphere, met your expectations.

We are especially grateful for your kind words about our team. Knowing that you found the staff polite, supportive, and helpful is truly rewarding, as delivering attentive service is something we value highly.

We hope your stay provided you with a comfortable base for exploring the city and that you enjoyed everything the area has to offer.

Your feedback is greatly appreciated, and we look forward to the opportunity of welcoming you again on your next visit.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
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