Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 7,873 reviews across 15 portals
:
By Francesco
Reviewed: 5 months ago (05/11/2025)
Date of experience: 11/2025

Ottimo

Dear Francesco,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Pedro Barros
Reviewed: 5 months ago (05/11/2025)
Date of experience: 11/2025

Guest has not commented on review

Dear Pedro Barros,

Thank you very much for sharing your feedback.

We're delighted to see that you had a generally positive experience during your stay.

Your comment regarding the juice selection is appreciated, as we are always looking for ways to enhance our breakfast offerings and ensure they meet our guests’ expectations.

We truly value your input and hope to have the pleasure of welcoming you back in the future for another enjoyable stay.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 5 months ago (05/11/2025)
Date of experience: 11/2025

6, het hotel was prima maar de ontbijt ervaring heeft het voor ons flink verpest. Jammer dat een persoon een hele ervaring zo naar beneden kan halen.

Dear Den Hollander,

Thank you for sharing your feedback.

We’re glad to hear that you were satisfied with the hotel overall and appreciate you taking the time to let us know about your experience.

We take all guest comments seriously, as they help us maintain and improve the quality of our service.

Your observations regarding the breakfast experience have been shared with the relevant department to ensure that every aspect of our hospitality meets the high standards we aim to uphold.

We value your perspective and hope to have the opportunity to welcome you again for a stay that fully meets your expectations.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Verónica
Reviewed: 5 months ago (31/10/2025)
Date of experience: 10/2025

Guest has not commented on review

Dear Verónica,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.

We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Angelo
Reviewed: 5 months ago (30/10/2025)
Date of experience: 10/2025

Great hotel and location and the staff makes the difference!

Dear Angelo,

Thank you for sharing your feedback.

We are delighted to hear that you enjoyed our hotel and its central location.

It is especially wonderful to know that our team made a positive impression and contributed to your overall experience.

Our staff takes great pride in assisting our guests and ensuring their stay is pleasant and comfortable.

We look forward to welcoming you back on your next visit to Budapest for another enjoyable stay.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 5 months ago (28/10/2025)
Date of experience: 10/2025

Guest has not commented on review

Dear Beaudry,

Thank you for taking the time to share your feedback.

We are glad you stayed with us and appreciate your comments.

Our rooms are designed to maximize comfort and functionality, even in the more compact spaces, providing a cozy and well-equipped environment for our guests.

While some of our rooms are smaller, we aim to ensure that they include all necessary amenities for a pleasant stay.

We hope that despite the room size, you were able to enjoy your time in Budapest and the convenience of our central location.

We would be delighted to welcome you back on your next visit and assist you in selecting a room that best suits your preferences.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 5 months ago (27/10/2025)
Date of experience: 10/2025

Guest has not commented on review

Dear Dharsi,

Thank you for taking the time to share your detailed feedback.

We truly appreciate your comments regarding your stay, as they help us gain a clearer understanding of our guests’ experiences.

We are glad to know that you took advantage of the air conditioning during your visit, and we also take note of your observations about the room temperature and ventilation.

Your insights regarding the breakfast area and seating capacity are equally valuable, and we will certainly review these aspects to ensure our guests enjoy a comfortable and relaxed dining experience.

We hope that despite these points, you were able to enjoy your time with us and the hotel’s central location.

It would be our pleasure to welcome you again on your next trip to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Teresa Evangelista
Reviewed: 5 months ago (23/10/2025)
Date of experience: 10/2025

The bathroom is spacious, and the hotel’s location is very convenient — close to public transport, including the 100E bus to the airport. There are plenty of restaurants and shops nearby. The reception staff are helpful, especially Sonia, who made our stay even more pleasant.

Dear Teresa Evangelista,

Thank you very much for sharing your experience and for your kind words.

We’re delighted to know that you enjoyed your stay, especially our convenient central location and the comfort of your room.

It’s also wonderful to hear that our reception team, and in particular Szonja, contributed to making your visit even more pleasant.

We truly appreciate your suggestion regarding fresh fruit juice at breakfast.

Feedback like yours helps us continue to refine and enhance our services to meet our guests’ preferences.

We hope to have the pleasure of welcoming you back soon for another enjoyable stay in Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Corget Marianne
Reviewed: 5 months ago (23/10/2025)
Date of experience: 10/2025

Très bon rapport qualité prix. Très belle situation et personnel très agréable. Nous avons passé un très beau séjour

Dear Corget Marianne,

Thank you very much for your kind words and for sharing your experience with us.

We’re delighted to know that you enjoyed your stay and appreciated both our central location and the friendliness of our team.

It’s wonderful to hear that you found your visit to be of excellent value and that you had a pleasant overall experience.

We also appreciate your comment regarding the breakfast room.

Our team always strives to ensure that all guests can enjoy a relaxed and satisfying start to their day, and your feedback helps us continue improving our services.

We would be very happy to welcome you again on your next visit to Budapest for another enjoyable stay.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Gaute
Reviewed: 5 months ago (20/10/2025)
Date of experience: 10/2025

Guest has not commented on review

Dear Gaute,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
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