Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,933 reviews across 10 portals
:
By Luca
Reviewed: 7 months ago (03/03/2026)
Date of experience: 03/2026

Molto piacevole, staff gentile e sempre disponibile e camera silenziosa. Posizione comodissima per raggiungere i vari siti di interesse

Dear Luca,

Thank you very much for sharing your experience.

We are delighted to hear that you had found your stay to be pleasant one and that our team’s friendliness and availability contributed positively to your visit.

Providing attentive and supportive service to our guests is very important to us, and it is always rewarding to receive such encouraging feedback.

It is also wonderful to know that you found your room quiet and comfortable, allowing you to relax during your stay.

In addition, we are pleased that our convenient central location made it easy for you to reach the many points of interest the city has to offer.

We are equally glad that the breakfast selection met your expectations and provided a wide variety of options to start the day.

Your kind comments are greatly appreciated and will be shared with the entire team.

We look forward to the pleasure of welcoming you again on your next visit.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
No Public Name
Reviewed: 7 months ago (02/03/2026)
Date of experience: 03/2026

Guest has not commented on review

Dear Vecchi,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
By Toshiaki Kojima
Reviewed: 7 months ago (28/02/2026)
Date of experience: 02/2026

Guest has not commented on review

Dear Toshiaki Kojima,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.

We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
By Anna
Reviewed: 7 months ago (26/02/2026)
Date of experience: 02/2026

Ottima posizione , la camera andava bene ma la vista era in un pozzo luce.

Dear Anna,

Thank you for taking the time to share your feedback regarding your recent stay.

We are pleased that you appreciated our central location and found your room comfortable.

Regarding the view, our hotel offers a variety of room orientations: some rooms face the street, while others overlook the internal light well.

Guests are always welcome to indicate their preferred room location in advance, and our team does its utmost to accommodate such requests whenever availability permits.

We also value your observations about the breakfast selection.

Guest feedback plays an important role in the ongoing development of our services, and your suggestion concerning product quality and the addition of dessert options has been duly noted and shared with the relevant team for review.

It was a pleasure to host you, and we hope to have the opportunity to welcome you again on a future visit.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
No Public Name
Reviewed: 7 months ago (25/02/2026)
Date of experience: 02/2026

Guest has not commented on review

Dear Casais Ferreiro,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.

We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
By Jane
Reviewed: 7 months ago (23/02/2026)
Date of experience: 02/2026

Perfect location, hotel clean and staff friendly and helpful

Dear Jane,

Thank you very much for sharing your feedback.

We are very pleased to know that you enjoyed our central location, the high standards of cleanliness, and the friendly, attentive service provided by our team.

Your kind feedback is greatly appreciated and motivates us to maintain the quality our guests expect.

We also appreciate your constructive suggestion regarding larger cups for tea and coffee at breakfast.

Guest feedback is carefully reviewed as we continuously evaluate ways to enhance the comfort and overall experience of our breakfast service.

It was a pleasure to host you, and we hope to have the opportunity to welcome you back again in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
No Public Name
Reviewed: 7 months ago (23/02/2026)
Date of experience: 02/2026

Guest has not commented on review

Dear Lastra Begona,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
By Οκ
Reviewed: 7 months ago (23/02/2026)
Date of experience: 02/2026

Σουπερ

Dear Οκ,

Thank you very much for your wonderful feedback.

We are truly delighted to read that everything met your expectations and that you had such a positive experience with us.

Your kind words are highly appreciated and serve as great motivation for our entire team, who work continuously to provide a comfortable and enjoyable stay for every guest.

It was a pleasure to host you, and we look forward to welcoming you back again in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
No Public Name
Reviewed: 7 months ago (23/02/2026)
Date of experience: 02/2026

Guest has not commented on review

Dear Mescheloff,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
By Anna
Reviewed: 7 months ago (21/02/2026)
Date of experience: 02/2026

Guest has not commented on review

Dear Anna,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
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