Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 7,873 reviews across 15 portals
:
No Public Name
Reviewed: 5 months ago (19/10/2025)
Date of experience: 10/2025

Guest has not commented on review

Dear Tola,

Thank you for taking the time to share your feedback.

We’re glad to hear that you had a good stay overall and appreciated your time with us.

Your comment about the window is noted, and it will certainly be taken into consideration as we continually work to improve our guests’ experience.

We truly appreciate your visit and hope to have the opportunity to welcome you again for another pleasant stay in Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 5 months ago (15/10/2025)
Date of experience: 10/2025

Guest has not commented on review

Dear Mendes Dias,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Claire Louise Cauchi
Reviewed: 5 months ago (14/10/2025)
Date of experience: 10/2025

Guest has not commented on review

Dear Claire Louise Cauchi,

Thank you very much for sharing your feedback.

We are delighted to hear that you had a great stay and enjoyed your time with us.

We appreciate your thoughtful suggestion regarding the breakfast selection.

Our team continuously reviews guest feedback to further enhance the variety and quality of our offerings, and your input is certainly valuable in this process.

It was a pleasure having you with us, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Desiree Leal
Reviewed: 5 months ago (12/10/2025)
Date of experience: 10/2025

Increíble, ha superado nuestras expectativas. La localización es increíble, las camas muy cómodas y el tamaño de la habitación ideal.

Dear Desiree Leal,

Thank you very much for your kind words and for sharing your experience with us.

We’re delighted to hear that your stay exceeded expectations and that you especially enjoyed our central location, comfortable beds, and spacious rooms.

We also appreciate your suggestion regarding more Spanish options such as Serrano ham — feedback like this is always valuable as we continue to refine our breakfast selection to better meet our guests’ preferences.

It would be our pleasure to welcome you again soon for another enjoyable stay in Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 5 months ago (12/10/2025)
Date of experience: 10/2025

Guest has not commented on review

Dear Aberg,

Thank you for taking the time to share your feedback with us.

We are pleased that you chose to stay at our hotel and appreciate your comments regarding the breakfast area and dining experience.

Your observations about the food availability and ventilation are valuable to us and will be taken into careful consideration as we continue working to enhance our guests’ comfort and satisfaction.

We hope to have the pleasure of welcoming you back on a future visit to Budapest for an even more enjoyable stay.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 6 months ago (10/10/2025)
Date of experience: 10/2025

Guest has not commented on review

Dear Orti Sanz,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By John Edgar
Reviewed: 6 months ago (10/10/2025)
Date of experience: 10/2025

Nice stay in great location. Check in could quicker

Dear John Edgar,

Thank you for taking the time to share your feedback.

We are delighted to hear that you enjoyed your time in Budapest and appreciated the convenient central location of our hotel, as well as the overall comfort and service provided during your stay.

We have taken note of your comments regarding the check-in process and the breakfast room.

During busy periods, it can sometimes take a little longer to check in, and the breakfast room can feel crowded due to the number of guests.

We also appreciate your feedback about the freshness of the bread, which we continuously monitor to provide the best possible experience for our guests.

Your observations are valuable to us as we continue to enhance our services.

We hope to welcome you back to our hotel on your next visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 6 months ago (10/10/2025)
Date of experience: 10/2025

Guest has not commented on review

Dear CHALVATZIS,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Lorena
Reviewed: 6 months ago (09/10/2025)
Date of experience: 10/2025

Guest has not commented on review

Dear Lorena,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Recep
Reviewed: 6 months ago (06/10/2025)
Date of experience: 10/2025

It's nice to be in a central location

Dear Recep,

Thank you for sharing your feedback about your recent stay.

We are pleased to hear that you appreciated our central location, which indeed makes it easy to explore the city’s main attractions and enjoy the vibrant surroundings.

Your observations regarding the room’s view and the breakfast selection are well noted.

While some of our rooms overlook the inner lightwell to provide a quieter environment, we understand that preferences may vary, and we always do our best to accommodate requests based on availability.

Our breakfast team also continually reviews guest comments to ensure a satisfying and balanced variety for all tastes.

We are glad you chose to stay with us and hope to have the pleasure of welcoming you back for another enjoyable visit in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
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