Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,956 reviews across 14 portals
:
By Eleana
Reviewed: 5 months ago (08/12/2025)
Date of experience: 12/2025

Very positive

Dear Eleana,

Thank you very much for sharing your feedback with us.

We’re delighted to hear that your stay left such a positive overall impression.

It’s wonderful to know that you enjoyed the comfort of the hotel and the atmosphere we strive to provide for our guests.

We also appreciate your observation regarding the size of the breakfast room.

The space is indeed limited, and while structural changes are not possible, we continuously look for ways to organize the breakfast period efficiently so guests can enjoy a pleasant start to their day.

Your comment is helpful as we keep refining our service.

It would be our pleasure to welcome you back on your next visit to Budapest, and we hope your future stay will be just as enjoyable.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 5 months ago (06/12/2025)
Date of experience: 11/2025

Guest has not commented on review

Dear Reuven,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Henricus Martens
Reviewed: 5 months ago (05/12/2025)
Date of experience: 12/2025

Centraal gelegen in Budapest alles te voet bereikbaar

Dear Henricus Martens,

Thank you very much for sharing your review.

We’re delighted to hear that our central location contributed to a convenient and enjoyable stay, making it easy for you to reach many of Budapest’s highlights on foot.

Our proximity to restaurants, shops, and key attractions is something many guests appreciate, and it’s great to know it was useful for you as well.

We’re also pleased that you enjoyed the breakfast.

Our team takes care to offer a varied and satisfying selection each morning, and it’s wonderful to hear that it added positively to your experience.

We truly appreciate your stay with us and would be happy to welcome you back on your next visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 5 months ago (04/12/2025)
Date of experience: 12/2025

Guest has not commented on review

Dear Dogan,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 5 months ago (01/12/2025)
Date of experience: 11/2025

9 tutto perfetto solo un po più di pulizia e posizione top

Dear Casalini,

Thank you for sharing your impressions of your stay and for highlighting both our central location and the overall comfort you experienced.

It is great to know that everything met your expectations and contributed to a pleasant visit.

Your suggestion regarding adding more desserts to the breakfast selection is noted.

Many guests enjoy having a wider variety of sweet options, and your input supports our ongoing efforts to enhance the breakfast experience.

We appreciate your thoughtful comments and look forward to welcoming you back whenever your travels bring you to Budapest again.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 5 months ago (01/12/2025)
Date of experience: 11/2025

חוויה טובה מאוד. מאוד נהנינו. גם מאנשי הקבלה שעזרו לנו מאוד ובאדיבות

Dear Elmaliach,

Thank you for sharing your feedback.

It is wonderful to hear that our reception team contributed positively to your visit and that their assistance made a difference.

Your note about the breakfast area is also acknowledged.

While it can become lively during peak times, many guests appreciate the variety offered, and your observation is valuable as we continue refining the overall experience.

We are glad you had a pleasant stay and look forward to welcoming you again on your next visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By yoko
Reviewed: 5 months ago (30/11/2025)
Date of experience: 10/2025

とても良かった

Dear Yoko,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 5 months ago (29/11/2025)
Date of experience: 11/2025

Goed

Dear van der Ven,

Thank you for your feedback regarding the breakfast area.

We’re glad to hear that the expansion of the restaurant improved your experience, and we appreciate your observations about table availability and food replenishment.

Ensuring that items are consistently available and accessible for all guests is important, and your suggestion regarding staff attention during service is noted.

We’re pleased you enjoyed your stay overall and look forward to welcoming you back in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Robert Volden
Reviewed: 6 months ago (27/11/2025)
Date of experience: 11/2025

Beliggenhet er perfekt for å oppleve Budapest. Hyggelige ansatte. Hvis du skal bo sentralt og ikke er så nøye på rom og frokost så er det et godt alternativ. Kommer gjerne tilbake.

Dear Robert Volden,

Thank you for taking the time to share your detailed impressions of your stay.

It is great to hear that our location and staff contributed positively to your experience and that you would gladly return.

Your remarks regarding the room layout, particularly the window height, as well as your observations about the breakfast space and presentation, are very valuable.

Insights like yours help us better understand what guests expect and continuously refine the services we provide.

We truly appreciate your balanced feedback and the fact that you still found the hotel to be a convenient and enjoyable choice for exploring Budapest.

It would be a pleasure to welcome you back again on your next visit to the city.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 6 months ago (26/11/2025)
Date of experience: 11/2025

Guest has not commented on review

Dear Camarda,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
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