Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,981 reviews across 10 portals
:
No Public Name
Reviewed: 7 months ago (21/01/2026)
Date of experience: 01/2026

Satisfaisante

Très positif: Pouvoir laisser nos bagages la journée après le check-out, avant de prendre l'avion

Dear Buchmann,

Thank you for taking the time to share your impressions of your stay.

We are glad to know that our luggage storage service provided convenience and flexibility, allowing you to make the most of your time in the city after check-out.

Ensuring a smooth and practical experience for our guests is an important aspect of our service.

Your observations regarding the mattress, bathtub size, and the breakfast selection are appreciated.

Feedback like yours is valuable for assessing guest comfort and refining our offerings, including the variety and quality of breakfast items.

We are pleased that, overall, your stay was satisfactory and we would be happy to welcome you again in the future, providing another comfortable and convenient experience in the heart of the city.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 7 months ago (21/01/2026)
Date of experience: 01/2026

Eligiria otro en el caso de regresar, no recomendable.

Dear Alfonso,

Thank you for taking the time to share your detailed feedback.

We appreciate you highlighting your experience regarding the room layout, comfort, and breakfast offerings.

Guest impressions provide important insight into how our services and facilities are perceived, and they are carefully reviewed as part of our ongoing quality standards.

Our hotel offers different room categories, each designed to reflect its central-city location, and all photos aim to represent these as accurately as possible.

Your comments regarding the breakfast selection and product quality have been noted and will be considered during future evaluations of our food service.

We strive to provide an experience that meets the expectations of a wide range of travelers visiting the city.

We wish you pleasant travels ahead and thank you again for sharing your perspective.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By לנה
Reviewed: 7 months ago (20/01/2026)
Date of experience: 01/2026

מעולה

Dear לנה,

Thank you for taking the time to share your feedback.

We are pleased to know that you had an excellent stay with us and that your overall experience was a positive one.

Your comment regarding the breakfast variety is appreciated, as guest observations are valuable when reviewing and refining our services.

It would be a pleasure to welcome you again in the future and provide you with another enjoyable stay in the heart of the city.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Veronica De Lorenzo
Reviewed: 7 months ago (20/01/2026)
Date of experience: 01/2026

Molto soddisfatta.L'unico neo è per i prodotti da bagno scarsi e sicuramente insufficienti.

Dear Veronica De Lorenzo,

Thank you for taking the time to share your feedback.

We are delighted to read that you were satisfied with your stay.

Your comments regarding the toiletries and the variety of baked goods are appreciated, as they highlight areas that can further enhance the guest experience.

Input like yours is valuable in helping us refine our services and offerings.

We would be pleased to welcome you again and provide another enjoyable stay in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 7 months ago (20/01/2026)
Date of experience: 01/2026

Guest has not commented on review

Dear Porras,

Thank you for sharing your feedback with us.

We are pleased to hear that you found the breakfast buffet sufficient and well balanced.

Our aim is to offer a selection that covers all the essentials for a good start to the day.

Your comment regarding table clearing is duly noted, as maintaining a comfortable and pleasant breakfast environment is an important part of the overall experience.

We appreciate you taking the time to share your observations and hope to welcome you again on a future visit.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Asvydė
Reviewed: 7 months ago (19/01/2026)
Date of experience: 01/2026

Supper great, luch was very good.

Dear Asvydė,

Thank you for taking the time to share your impressions with us.

We are pleased to know that your stay was a great experience and that the breakfast met your expectations.

Our team places strong emphasis on offering a satisfying start to the day, and it is rewarding to hear that this was appreciated.

It would be our pleasure to welcome you back on a future visit and to provide you with another enjoyable stay in the heart of the city.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 7 months ago (18/01/2026)
Date of experience: 01/2026

Fantastico.Confortevole

Coccoloso

Dear Enza,

Thank you for sharing your impressions with us.

We are delighted to know that you found our Hotel fantastic and comfortable, and that you felt a warm, welcoming atmosphere throughout your visit.

It is especially pleasing to know that everything met your expectations and that you enjoyed all of the food offered during your stay.

Your positive feedback means a great deal to our team and confirms our commitment to providing a pleasant and relaxing experience for our guests.

We would be happy to welcome you again and offer you another enjoyable stay in the heart of the city.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By David
Reviewed: 7 months ago (14/01/2026)
Date of experience: 01/2026

Muy buena, gran ubicación y servicios. Muy atenta la chica de recepción.

Dear David,

Thank you for taking the time to share your feedback with us.

It is a wonderful to hear that you appreciated our central location and the range of services offered, along with the attentiveness of our receptionist contributed positively to your stay.

We place great importance on providing helpful and professional service at all times, and your comment reflects this commitment.

Your observation regarding breakfast is also noted.

While the quantity available is intended to ensure all guests are comfortably served, remarks about variety are always valuable in helping us better understand guest expectations.

We are delighted that your overall experience was good and would be pleased to welcome you back on a future visit.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Angelo G.
Reviewed: 7 months ago (14/01/2026)
Date of experience: 01/2026

Confortevole

Dear Angelo G.,

Thank you for taking the time to share your feedback.

We are pleased to hear that you had comfortable stay.

Providing a pleasant and well-balanced experience for our guests is an important focus for us, and your comment reflects this commitment.

We would be delighted to welcome you again on a future visit and offer you another enjoyable stay at our hotel.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 7 months ago (08/01/2026)
Date of experience: 01/2026

Ottimo

Dear Rovero,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
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