Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 7,875 reviews across 15 portals
:
No Public Name
Reviewed: 7 months ago (09/09/2025)
Date of experience: 09/2025

Guest has not commented on review

Dear Sobol,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Negar
Reviewed: 7 months ago (08/09/2025)
Date of experience: 09/2025

Det var en god oplevelse og vi reserverer altid samme hotel :)
Bare badeværelset har ikke god ventilation

Dear Negar,

Thank you very much for your kind words and for your loyalty in always choosing our hotel when visiting Budapest.

We are delighted to hear that you had a good experience and enjoyed the welcoming atmosphere, along with the variety at breakfast.

We appreciate your feedback regarding the bathroom ventilation and the size of the dining room.

Observations like yours help us to better understand our guests’ needs and to look at areas where we can make improvements.

It is always a pleasure to have you with us, and we truly value your continued trust.

We look forward to welcoming you back again for another enjoyable stay in the near future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 7 months ago (06/09/2025)
Date of experience: 09/2025

Guest has not commented on review

Dear IOANNA,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 7 months ago (06/09/2025)
Date of experience: 09/2025

Guest has not commented on review

Dear @hm@dli,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Isaac
Reviewed: 7 months ago (06/09/2025)
Date of experience: 09/2025

Guest has not commented on review

Dear Isaac,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Pau
Reviewed: 7 months ago (04/09/2025)
Date of experience: 08/2025

Agradable

Dear Pau,

Thank you for sharing your feedback.

We are glad to hear that you enjoyed your stay overall.

We also take note of your observation regarding the shower, as feedback like yours helps us maintain and improve our facilities for all guests.

We look forward to welcoming you again on your next visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Frode Bergeland
Reviewed: 7 months ago (04/09/2025)
Date of experience: 09/2025

Guest has not commented on review

Dear Frode Bergeland,

Thank you for sharing your feedback.

We are glad to hear that aspects of your stay were satisfactory.

We also take note of your observations regarding the room and cleaning service, as feedback helps us maintain the quality and comfort of our accommodations for all guests.

We look forward to welcoming you again on your next visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 7 months ago (04/09/2025)
Date of experience: 08/2025

Very good. Good location.

Dear Amos,

Thank you for sharing your feedback.

We are delighted to hear that you enjoyed your stay and appreciated our central location, which makes it easy to explore Budapest’s attractions, restaurants, and shops.

It is always rewarding to know that our location contributes positively to our guests’ experience.

We look forward to welcoming you again on your next visit to Budapest and hope to provide another enjoyable stay.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 7 months ago (03/09/2025)
Date of experience: 08/2025

Muito boa. Os funcionários foram sempre muito prestáveis.

Dear Rei,

Thank you for sharing your feedback.

We are delighted to hear that our staff contributed to a positive experience with their helpfulness and attentiveness.

It’s wonderful to know that you enjoyed your time with us.

We also appreciate your comments regarding the breakfast area.

Our breakfast on the sixth floor offers a variety of sweet and savory options to start the day, and your suggestion about more space is noted.

We look forward to welcoming you back on your next visit to Budapest and hope to make your experience even more enjoyable.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Kevin Ewing
Reviewed: 7 months ago (03/09/2025)
Date of experience: 08/2025

Ok, but wouldn’t return due to the cold food for breakfast.

Dear Kevin Ewing,

Thank you for sharing your feedback.

We are glad to hear that you found aspects of your stay satisfactory.

We also take note of your observations regarding the breakfast, particularly the temperature of the hot items.

Your comments are appreciated and help us in maintaining the quality of our services.

We hope to have the opportunity to welcome you back to Budapest in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
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