Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,956 reviews across 14 portals
:
By Johan Acevedo
Reviewed: 7 months ago (04/10/2025)
Date of experience: 10/2025

Excelent service and recently reformed hotel, very close to the train station

Dear Johan Acevedo,

Thank you very much for your kind words.

We are delighted that you enjoyed our service and appreciated the comfort of our facilities.

The hotel’s proximity to the train station is indeed a great advantage for many of our guests, and we are glad it was convenient for you as well.

It was a pleasure to have you with us, and we would be happy to welcome you back on your next visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 7 months ago (03/10/2025)
Date of experience: 09/2025

Guest has not commented on review

Dear Steinberg,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 7 months ago (03/10/2025)
Date of experience: 10/2025

Very nice and friendly staff. Totally enjoyed the hitel and location wS great!

Dear Mcclintock,

Thank you for sharing your experience with us.

We are delighted to hear that you enjoyed both the hotel and its location, and that our staff made such a positive impression during your stay.

Creating a welcoming atmosphere is very important to us, and your kind words are truly rewarding.

We look forward to the pleasure of welcoming you again on your next trip to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Brigitte Altmann
Reviewed: 7 months ago (02/10/2025)
Date of experience: 09/2025

Sehr nette Mitarbeiterinnen, alle Fragen wurden höflich und kompetent beantwortet

Dear Brigitte Altmann,

Thank you very much for taking the time to share your feedback.

We are delighted to hear that our team could assist you and answer all your questions with competence and care.

Providing attentive service is always our priority, and your recognition is truly appreciated.

We would be delighted to welcome you again on a future trip to Budapest and to have the opportunity to make your stay just as pleasant once more.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 7 months ago (02/10/2025)
Date of experience: 09/2025

Guest has not commented on review

Dear Prokopiou,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Tamer
Reviewed: 7 months ago (30/09/2025)
Date of experience: 09/2025

Guest has not commented on review

Dear Tamer,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Shalom
Reviewed: 7 months ago (30/09/2025)
Date of experience: 09/2025

Very good

Dear Shalom,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Silvia
Reviewed: 7 months ago (29/09/2025)
Date of experience: 09/2025

Guest has not commented on review

Dear Silvia,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 7 months ago (29/09/2025)
Date of experience: 09/2025

muy buena ubiación y habitaciones confortables, y desayuno variado

Dear Canela Llaurado,

Thank you very much for sharing your feedback.

We are delighted to hear that you enjoyed our central location, the comfort of your room, and the variety offered at breakfast.

It is wonderful to know that everything met your expectations and contributed to a pleasant stay.

We truly appreciate your kind words and would be happy to welcome you again on your next visit to the city.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Inna
Reviewed: 7 months ago (29/09/2025)
Date of experience: 09/2025

Very good location. Hotel is nice.

Dear Inna,

Thank you for sharing your feedback.

We are glad to hear that you enjoyed our central location and found the hotel to your liking.

Our team takes pride in providing a comfortable and welcoming environment for all our guests, and it’s wonderful to know that your stay reflected that.

We look forward to welcoming you again on your next visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
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