No Public Name
Reviewed:
10 months ago
(11/12/2025)
Date of experience:
12/2025
No Public Name
Reviewed:
10 months ago
(11/12/2025)
Date of experience:
12/2025
No Public Name
Reviewed:
10 months ago
(11/12/2025)
Date of experience:
12/2025
No Public Name
Reviewed:
10 months ago
(10/12/2025)
Date of experience:
12/2025
By Tal
Reviewed:
10 months ago
(09/12/2025)
Date of experience:
12/2025
Guest has not commented on review
By angela
Reviewed:
10 months ago
(09/12/2025)
Date of experience:
12/2025
Guest has not commented on review
By Randy Hobbs
Reviewed:
10 months ago
(09/12/2025)
Date of experience:
12/2025
By Eleana
Reviewed:
10 months ago
(08/12/2025)
Date of experience:
12/2025
No Public Name
Reviewed:
10 months ago
(06/12/2025)
Date of experience:
11/2025
Guest has not commented on review
By Henricus Martens
Reviewed:
10 months ago
(05/12/2025)
Date of experience:
12/2025
Breakfast was disappointing — the food quality wasn’t great, and we were expecting a standard continental breakfast with scrambled eggs. Instead, there was a “Hungarian style scrambled eggs” dish with no ingredient label, which wasn’t very reassuring.
The room itself had extremely thin walls. We could hear everything from the neighbouring rooms — walking, talking, even shouting. One night, we tried to sleep from 10:30 pm because we had an early morning, but the noise from either the next room or the floor above made it impossible. We eventually called reception, but unfortunately the staff member on duty didn’t take any action. Their response was that “no other rooms complained,” which didn’t make sense and didn’t address the issue.
Overall, the stay was passable, and the location is excellent, but the noise and breakfast experience were disappointing.
Thank you for taking the time to share your thorough feedback regarding your stay.
We are pleased to hear that you found our location convenient and central, making it easy to explore the city.
Regarding breakfast, we appreciate your observations about the Hungarian-style scrambled eggs and the importance of clear ingredient labeling.
Your suggestion to provide dishes that align more closely with a traditional continental breakfast is valuable, and it will help us evaluate how we can better cater to a wider range of guest preferences while ensuring transparency and comfort for those with dietary considerations.
We also note your concerns about noise and the thin walls between rooms.
While our building’s layout in the city center means that some sound can travel between rooms, your feedback helps us consider possible improvements to guest comfort and how we can manage these situations more effectively.
We also take your comments regarding staff response seriously and will review how we can enhance assistance in cases where noise impacts guests’ rest.
Your detailed observations are extremely helpful, and we hope to have the opportunity to welcome you back in the future for a stay that fully meets your expectations, providing both comfort and a more relaxed breakfast experience.
Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel