Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,981 reviews across 10 portals
:
No Public Name
Reviewed: 9 months ago (17/11/2025)
Date of experience: 11/2025

Guest has not commented on review

Dear Pivovarova,

Thank you for taking the time to share your feedback.

We’re glad you chose to stay with us and appreciate you highlighting the aspects that mattered to you.

Your remarks regarding the room’s interior-facing window and the Wi-Fi speed are important to us.

Many of our rooms are designed with courtyard-style windows to maintain a quiet environment, but we understand some guests prefer traditional street-facing windows, and our team is always happy to assist with room preferences when availability allows.

Regarding the Wi-Fi, your comment is valuable, and it helps us continue working toward a smoother experience for all guests.

We truly appreciate your insights and hope to have the opportunity to welcome you again and offer a stay that better matches your expectations.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 9 months ago (17/11/2025)
Date of experience: 11/2025

Guest has not commented on review

Dear NUALART MASSAGUER,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Kassandra Thanopoulou
Reviewed: 9 months ago (17/11/2025)
Date of experience: 11/2025

Lovely!!I would like to come again!

Dear Kassandra Thanopoulou,

Thank you for your kind words.

It is wonderful to hear that you had such a lovely stay and that you would like to return—your enthusiasm means a lot to our team.

We’re delighted that you enjoyed your time with us and truly look forward to welcoming you again on your next visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Spyros
Reviewed: 9 months ago (17/11/2025)
Date of experience: 11/2025

The experience was outstanding. Fully happy with everything.

Dear Spyros,

Thank you very much for sharing your feedback.

It is truly rewarding to hear that your experience with us was outstanding and that everything met your expectations so well.

Our team is always committed to providing a pleasant and seamless stay, and knowing that you left fully satisfied is the best compliment we can receive.

We greatly appreciate your visit and would be delighted to welcome you back on your next trip to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Andrew
Reviewed: 9 months ago (16/11/2025)
Date of experience: 11/2025

Guest has not commented on review

Dear Andrew,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.

We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 9 months ago (15/11/2025)
Date of experience: 11/2025

Guest has not commented on review

Dear Provot,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.

We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 9 months ago (15/11/2025)
Date of experience: 11/2025

Excelente

Dear Amorim,

Thank you for taking the time to share your feedback.

We are delighted to know that your overall experience with us was excellent.

Your suggestion regarding increasing the breakfast area is greatly appreciated.

Comments like yours play an important role in helping us evaluate future improvements to enhance guest comfort.

We look forward to the opportunity of welcoming you back on your next visit.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Gina Quirarte
Reviewed: 9 months ago (15/11/2025)
Date of experience: 11/2025

Very convenient, you walk to the river and to other important places.

Dear Gina Quirarte,

Thank you for taking the time to share your impressions.

It’s wonderful to hear that our central location made it easy for you to explore the city and reach the river and nearby attractions on foot.

We’re also glad the breakfast met your expectations.

Your suggestion regarding extending the breakfast time is very much appreciated.

Feedback like yours helps us evaluate how we can further enhance the guest experience.

We hope to have the pleasure of welcoming you back on a future visit.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Gabriel Defranco
Reviewed: 9 months ago (13/11/2025)
Date of experience: 10/2025

Muy buena. Bien en el centro de Pest. Buena relación tarifa calidad.

Dear Gabriel Defranco,

Thank you for sharing your feedback and for choosing to stay with us.

It’s wonderful to hear that you enjoyed our central location and found the hotel to offer good value for money.

We appreciate your comment regarding the breakfast room layout.

Your observation is valuable, and it helps us as we continue working on improving the overall experience for our guests.

We hope to have the pleasure of welcoming you back on your next visit to the city.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 9 months ago (11/11/2025)
Date of experience: 11/2025

Very nice located and very quiet.
Even better if there has been a proper window(stayed at room 308)

Dear Birk-Soerensen,

Thank you for sharing your impressions with us.

We’re glad to hear that you enjoyed the quiet atmosphere and the convenience of our location.

We also appreciate you mentioning your room number for clarity.

Your comments regarding the window in your room as well as the breakfast space are very helpful.

Insights like yours give us a clearer understanding of what guests value during their stay and what aspects can be improved for greater comfort.

It was a pleasure having you with us, and we hope to welcome you back on a future visit.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
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