Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,981 reviews across 10 portals
:
No Public Name
Reviewed: 9 months ago (11/11/2025)
Date of experience: 11/2025

Buena, personal agradable, hotel proximo a los monumentos en Pest, limpieza genial

Dear Ruiz Garcia,

Thank you very much for sharing your impressions with us.

We are delighted to know that you appreciated our friendly team, the convenient location near the main sights of Pest, and the overall cleanliness of the hotel.

Your observations regarding the toaster and the bathtub setup are truly valuable.

Feedback like yours helps us identify where improvements can make the guest experience even smoother and more comfortable.

It was a pleasure having you with us, and we look forward to welcoming you again on your next visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 9 months ago (10/11/2025)
Date of experience: 11/2025

Guest has not commented on review

Dear SALMAN,

Thank you for sharing your feedback with us.

We are glad to hear that you found our location convenient, as this is one of the aspects many guests appreciate when exploring the city.

Your comments regarding the cleanliness are taken very seriously.

Your observations provide valuable insight, and they help us focus on areas that require closer attention.

Maintaining a comfortable environment for our guests is important to us, and your feedback supports our ongoing efforts to improve.

We hope to have the opportunity to welcome you again and offer you a stay that meets your expectations more fully.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Joanne
Reviewed: 9 months ago (09/11/2025)
Date of experience: 11/2025

Perfect location. Couldn't fault that. Shame no view from window. Maybe mention that on booking site. Comfortable bed and great shower. I enquired if toiletries were in room, was told shampoo. Conditioner, bodywash and hand soap all supplied. Our room gad bodywash, handsoap and body lotion. Had to purchase shampoo and Conditioner (expensive too) locally

Dear Joanne,

Thank you for sharing your detailed impressions of your recent stay with us.

We are pleased to hear that you enjoyed the hotel’s central location, the comfort of the bed, and the quality of the shower — these are aspects we are delighted to see our guests appreciate.

Your feedback regarding the breakfast service, room setup, and in-room amenities is very valuable.

We are always seeking ways to enhance the guest experience, and comments like yours help us identify areas that can be refined to better meet expectations.

We truly value your thoughtful observations and your attention to detail.

We hope to have the opportunity to welcome you back on a future visit to Budapest and to provide you with an even more enjoyable and relaxing stay.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 9 months ago (08/11/2025)
Date of experience: 11/2025

Guest has not commented on review

Dear Poole,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Francesco
Reviewed: 9 months ago (05/11/2025)
Date of experience: 11/2025

Ottimo

Dear Francesco,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Pedro Barros
Reviewed: 9 months ago (05/11/2025)
Date of experience: 11/2025

Guest has not commented on review

Dear Pedro Barros,

Thank you very much for sharing your feedback.

We're delighted to see that you had a generally positive experience during your stay.

Your comment regarding the juice selection is appreciated, as we are always looking for ways to enhance our breakfast offerings and ensure they meet our guests’ expectations.

We truly value your input and hope to have the pleasure of welcoming you back in the future for another enjoyable stay.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 9 months ago (05/11/2025)
Date of experience: 11/2025

6, het hotel was prima maar de ontbijt ervaring heeft het voor ons flink verpest. Jammer dat een persoon een hele ervaring zo naar beneden kan halen.

Dear Den Hollander,

Thank you for sharing your feedback.

We’re glad to hear that you were satisfied with the hotel overall and appreciate you taking the time to let us know about your experience.

We take all guest comments seriously, as they help us maintain and improve the quality of our service.

Your observations regarding the breakfast experience have been shared with the relevant department to ensure that every aspect of our hospitality meets the high standards we aim to uphold.

We value your perspective and hope to have the opportunity to welcome you again for a stay that fully meets your expectations.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Verónica
Reviewed: 10 months ago (31/10/2025)
Date of experience: 10/2025

Guest has not commented on review

Dear Verónica,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.

We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Angelo
Reviewed: 10 months ago (30/10/2025)
Date of experience: 10/2025

Great hotel and location and the staff makes the difference!

Dear Angelo,

Thank you for sharing your feedback.

We are delighted to hear that you enjoyed our hotel and its central location.

It is especially wonderful to know that our team made a positive impression and contributed to your overall experience.

Our staff takes great pride in assisting our guests and ensuring their stay is pleasant and comfortable.

We look forward to welcoming you back on your next visit to Budapest for another enjoyable stay.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 10 months ago (28/10/2025)
Date of experience: 10/2025

Guest has not commented on review

Dear Beaudry,

Thank you for taking the time to share your feedback.

We are glad you stayed with us and appreciate your comments.

Our rooms are designed to maximize comfort and functionality, even in the more compact spaces, providing a cozy and well-equipped environment for our guests.

While some of our rooms are smaller, we aim to ensure that they include all necessary amenities for a pleasant stay.

We hope that despite the room size, you were able to enjoy your time in Budapest and the convenience of our central location.

We would be delighted to welcome you back on your next visit and assist you in selecting a room that best suits your preferences.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
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