Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,983 reviews across 10 portals
:
No Public Name
Reviewed: 10 months ago (27/10/2025)
Date of experience: 10/2025

Guest has not commented on review

Dear Dharsi,

Thank you for taking the time to share your detailed feedback.

We truly appreciate your comments regarding your stay, as they help us gain a clearer understanding of our guests’ experiences.

We are glad to know that you took advantage of the air conditioning during your visit, and we also take note of your observations about the room temperature and ventilation.

Your insights regarding the breakfast area and seating capacity are equally valuable, and we will certainly review these aspects to ensure our guests enjoy a comfortable and relaxed dining experience.

We hope that despite these points, you were able to enjoy your time with us and the hotel’s central location.

It would be our pleasure to welcome you again on your next trip to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Teresa Evangelista
Reviewed: 10 months ago (23/10/2025)
Date of experience: 10/2025

The bathroom is spacious, and the hotel’s location is very convenient — close to public transport, including the 100E bus to the airport. There are plenty of restaurants and shops nearby. The reception staff are helpful, especially Sonia, who made our stay even more pleasant.

Dear Teresa Evangelista,

Thank you very much for sharing your experience and for your kind words.

We’re delighted to know that you enjoyed your stay, especially our convenient central location and the comfort of your room.

It’s also wonderful to hear that our reception team, and in particular Szonja, contributed to making your visit even more pleasant.

We truly appreciate your suggestion regarding fresh fruit juice at breakfast.

Feedback like yours helps us continue to refine and enhance our services to meet our guests’ preferences.

We hope to have the pleasure of welcoming you back soon for another enjoyable stay in Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Corget Marianne
Reviewed: 10 months ago (23/10/2025)
Date of experience: 10/2025

Très bon rapport qualité prix. Très belle situation et personnel très agréable. Nous avons passé un très beau séjour

Dear Corget Marianne,

Thank you very much for your kind words and for sharing your experience with us.

We’re delighted to know that you enjoyed your stay and appreciated both our central location and the friendliness of our team.

It’s wonderful to hear that you found your visit to be of excellent value and that you had a pleasant overall experience.

We also appreciate your comment regarding the breakfast room.

Our team always strives to ensure that all guests can enjoy a relaxed and satisfying start to their day, and your feedback helps us continue improving our services.

We would be very happy to welcome you again on your next visit to Budapest for another enjoyable stay.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Gaute
Reviewed: 10 months ago (20/10/2025)
Date of experience: 10/2025

Guest has not commented on review

Dear Gaute,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 10 months ago (19/10/2025)
Date of experience: 10/2025

Guest has not commented on review

Dear Tola,

Thank you for taking the time to share your feedback.

We’re glad to hear that you had a good stay overall and appreciated your time with us.

Your comment about the window is noted, and it will certainly be taken into consideration as we continually work to improve our guests’ experience.

We truly appreciate your visit and hope to have the opportunity to welcome you again for another pleasant stay in Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 10 months ago (15/10/2025)
Date of experience: 10/2025

Guest has not commented on review

Dear Mendes Dias,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Claire Louise Cauchi
Reviewed: 10 months ago (14/10/2025)
Date of experience: 10/2025

Guest has not commented on review

Dear Claire Louise Cauchi,

Thank you very much for sharing your feedback.

We are delighted to hear that you had a great stay and enjoyed your time with us.

We appreciate your thoughtful suggestion regarding the breakfast selection.

Our team continuously reviews guest feedback to further enhance the variety and quality of our offerings, and your input is certainly valuable in this process.

It was a pleasure having you with us, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Desiree Leal
Reviewed: 10 months ago (12/10/2025)
Date of experience: 10/2025

Increíble, ha superado nuestras expectativas. La localización es increíble, las camas muy cómodas y el tamaño de la habitación ideal.

Dear Desiree Leal,

Thank you very much for your kind words and for sharing your experience with us.

We’re delighted to hear that your stay exceeded expectations and that you especially enjoyed our central location, comfortable beds, and spacious rooms.

We also appreciate your suggestion regarding more Spanish options such as Serrano ham — feedback like this is always valuable as we continue to refine our breakfast selection to better meet our guests’ preferences.

It would be our pleasure to welcome you again soon for another enjoyable stay in Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 10 months ago (12/10/2025)
Date of experience: 10/2025

Guest has not commented on review

Dear Aberg,

Thank you for taking the time to share your feedback with us.

We are pleased that you chose to stay at our hotel and appreciate your comments regarding the breakfast area and dining experience.

Your observations about the food availability and ventilation are valuable to us and will be taken into careful consideration as we continue working to enhance our guests’ comfort and satisfaction.

We hope to have the pleasure of welcoming you back on a future visit to Budapest for an even more enjoyable stay.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 10 months ago (10/10/2025)
Date of experience: 10/2025

Guest has not commented on review

Dear Orti Sanz,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
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