Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,983 reviews across 10 portals
:
By Giuliana
Reviewed: 11 months ago (28/09/2025)
Date of experience: 09/2025

Guest has not commented on review

Dear Giuliana,

Thank you for taking the time to share your feedback.

We are glad to hear that your overall stay was a good one.

Your comments regarding the noise from the breakfast room and the desire for a wider variety of sweet breakfast options are very much appreciated, as they help us better understand the preferences of our guests.

We are pleased that you chose our hotel for your visit, and we hope to have the pleasure of welcoming you back on your next trip to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Gustavo salazar
Reviewed: 11 months ago (28/09/2025)
Date of experience: 09/2025

La ubicacion muy buena, desayuno bien, amabilidad la podria diferenciar en 2 partes, a mi llegada estuvo en recepcion una srta que no hizo el minimo esfuerzo para comunicarse conmigo, nunca nas la vi y muy por el contrario los dias posteriores estuvo una srta pequeña de lentes que fue suoer amable y estuvo siempre pendiente de mi maleta que no llegaba, muy empatica y siempre con una sonrisa, solo por eso les daria 100😊

Dear Gustavo Salazar,

Thank you for taking the time to share your impressions of your stay.

We are glad to read that you enjoyed the central location, the breakfast selection, and most of all the attentive service provided by our colleague at reception.

Your kind words about her friendliness and support will certainly be shared with her, as such feedback is truly motivating for the team.

We also appreciate your observation regarding the breakfast variety, as it helps us to further improve the experience for our guests.

It is a pleasure to know that, thanks to the service and atmosphere, you would rate your stay so highly, and we look forward to welcoming you again on your next visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Claudia
Reviewed: 11 months ago (27/09/2025)
Date of experience: 09/2025

Staff helpful, accommodating and great communicators.

Dear Claudia,

Thank you very much for your kind words.

We are delighted to know that our team’s helpfulness and communication made a positive impression and that you enjoyed the variety and freshness of our breakfast.

Your feedback is truly encouraging for all of us.

We look forward to the pleasure of welcoming you again on your next visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Jéssica Leenders
Reviewed: 11 months ago (27/09/2025)
Date of experience: 09/2025

Zeer fijn verblijf gehad! Een prima kamer met een mooie ruime badkamer en ook tv incl. Netflix. Mensen die er werken waren erg gastvrij en een erg uitgebreid ontbijt. Gelegen hartje centrum dus je bent meteen in het midden van de stad voor leuke terrasjes en kleine maar ook grote/bekende winkels! Top!

Dear Jéssica Leenders,

Thank you for sharing such a detailed and kind review.

It is wonderful to hear that you enjoyed your room with its spacious bathroom and Netflix option, as well as our extensive breakfast selection.

We are especially pleased that the hospitality of our team and the unbeatable central location contributed to making your stay a fantastic experience.

We appreciate your observation regarding the breakfast room, and it is valuable to us as we continue striving to make each guest’s experience as comfortable as possible.

It would be our pleasure to welcome you again whenever your travels bring you back to the city.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Gsozio
Reviewed: 11 months ago (26/09/2025)
Date of experience: 09/2025

Guest has not commented on review

Dear Gsozio,

Thank you for sharing your feedback with us.

We are very pleased to hear that you enjoyed your stay and especially enjoyed the breakfast selection.

Knowing that everything met your expectations without any suggestions for improvement is wonderful encouragement for our team.

We truly appreciate your kind words and would be delighted to welcome you back on your next visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 11 months ago (26/09/2025)
Date of experience: 09/2025

Guest has not commented on review

Dear Thorgrimson,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Kjeld
Reviewed: 11 months ago (26/09/2025)
Date of experience: 09/2025

Great stay - perfect lokation.

Dear Kjeld,

Thank you very much for sharing your review.

We are delighted to hear that you had a great stay with us and that our central location contributed positively to your experience.

Your feedback regarding the dining room is appreciated, and we will certainly take it into consideration for future improvements.

We truly value your kind words and would be happy to welcome you again on your next visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 11 months ago (23/09/2025)
Date of experience: 09/2025

Guest has not commented on review

Dear Frassl,

Thank you for sharing your feedback.

We are pleased to hear that you enjoyed your stay with us.

Our breakfast area can get busy during peak hours, and we appreciate your understanding in this regard.

We are glad that overall, our central location and service contributed to an enjoyable visit to Budapest.

We look forward to welcoming you again on a future trip.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 11 months ago (22/09/2025)
Date of experience: 09/2025

Reasonable price for a location in the middle of the markets, through which many tourist places can be reached as well

Dear Almoukdad,

Thank you for your kind review.

We are delighted that you enjoyed our central location, which makes exploring Budapest’s main attractions both easy and enjoyable.

Offering our guests a convenient base at a good value is something we are glad you appreciated.

We hope to have the pleasure of welcoming you again on your next visit to the city.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Sandra
Reviewed: 11 months ago (21/09/2025)
Date of experience: 09/2025

Perfecto!! Buen servicio, confortable, buena ubicación.

Dear Sandra,

Thank you very much for sharing your kind words.

We are delighted to hear that you enjoyed the comfort of our rooms, the attentive service, and our central location.

It is wonderful to know that everything met your expectations and contributed to a perfect stay.

Your positive feedback is greatly appreciated, and we would be glad to welcome you back whenever your travels bring you to Budapest again.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
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