Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,983 reviews across 10 portals
:
By Paul Farrugia
Reviewed: 11 months ago (21/09/2025)
Date of experience: 09/2025

Great experiance

Dear Paul Farrugia,

Thank you for your kind feedback.

We are delighted to know that you had a great experience with us.

It is always a pleasure to hear that our guests enjoyed their stay, and your words motivate our team to continue providing the best service possible.

We truly hope to welcome you again on your next visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Arnie Weiss
Reviewed: 11 months ago (20/09/2025)
Date of experience: 09/2025

Very good. A bit noisy from Street but excellent location.

Dear Arnie Weiss,

Thank you for sharing your feedback with us.

We are pleased to hear that you enjoyed our excellent location and that your overall impression was good.

Many of our guests value being right in the heart of the city, close to restaurants, shops, and attractions, and we are glad this added to your stay.

We are also happy that you appreciated our breakfast service, and your observation about the breakfast room is noted.

It is encouraging to know that, despite the busy atmosphere, you still had a pleasant experience with the variety provided.

It was a pleasure hosting you, and we look forward to welcoming you again on your next visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 11 months ago (20/09/2025)
Date of experience: 09/2025

お部屋も綺麗で良かったです。

Dear WATANABE,

Thank you for sharing your impressions of your stay with us.

We are very pleased to know that you found your room nice and clean, as comfort and cleanliness are among our highest priorities.

We also appreciate your thoughts regarding the breakfast area.

Many of our guests enjoy starting their day with our breakfast selection, and your suggestion about a timed system is noted.

Feedback like yours is always valuable, as it helps us consider new ways to further enhance the guest experience.

It was a pleasure to have you with us, and we hope to welcome you back again on your next visit to the city.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 11 months ago (17/09/2025)
Date of experience: 09/2025

Guest has not commented on review

Dear Wainberg,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Annalisa
Reviewed: 11 months ago (17/09/2025)
Date of experience: 09/2025

Hotel in ottima posizione, camere confortevoli e personale cortese e disponibile. Ottima impressione

Dear Annalisa,

Thank you for sharing your kind words.

We are pleased to know that you enjoyed our central location, comfortable rooms, and the friendly assistance of our staff.

It is also wonderful to hear that the overall impression of your stay was excellent.

Your remark about the croissants is very much appreciated, and feedback like yours helps us further refine our breakfast selection.

We hope to have the pleasure of welcoming you back on your next visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 11 months ago (16/09/2025)
Date of experience: 09/2025

Super lækkert hotel med god service og beliggenhed

Dear Christensen,

Thank you for sharing your feedback with us.

We are delighted to hear that you enjoyed the service and the central location of our hotel, as well as your overall impression of your stay.

Your suggestion regarding the bread at breakfast is very much appreciated, as we always welcome ideas that help us further refine our offerings.

It was a pleasure hosting you, and we hope to welcome you back for another enjoyable stay in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 11 months ago (16/09/2025)
Date of experience: 09/2025

The hotel's location is excellent, but the rooms in the middle of the hotel are rather bleak. I would recommend the hotel for its location, but I would have to also say to a friend that the rooms are a bit depressing. I am sure that the rooms numbered 1, 2 and 3 on each floor are better with a view onto the street, but the central rooms are very much less attractive.

Dear Collingridge,

Thank you very much for taking the time to share your impressions of your stay with us.

We are pleased to know that you appreciated our central location, as well as the quality and variety of the breakfast, including the coffee service.

It is also great to hear that our housekeeping team contributed to the cleanliness and comfort of your room.

We value your detailed observations regarding the layout and atmosphere of our interior rooms.

While some guests enjoy the quiet setting of these rooms, we fully understand that others prefer the natural light and street views offered by our front-facing accommodations.

Your comments on décor and ambiance are especially helpful, and will be taken into consideration as we continuously look at ways to enhance the guest experience.

We truly appreciate your balanced feedback and recommendation, and we look forward to the opportunity of welcoming you back, perhaps in one of our street-facing rooms for a different perspective.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 11 months ago (14/09/2025)
Date of experience: 09/2025

Very good

Dear Ratafia,

Thank you for sharing your feedback about your stay.

We are delighted to hear that you enjoyed your time with us.

We also appreciate your suggestion regarding the breakfast selection.

Your input is valuable and helps us consider ways to enhance the variety and overall experience for our guests.

We look forward to welcoming you back on your next visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 11 months ago (13/09/2025)
Date of experience: 09/2025

I love the breakfast selection of what Ms. Remi has prepared for the guests. The staff are also amazing and very helpful. Love the ham or bacon and the salad.

Dear Charlene Reyes,

Thank you for sharing your experience.

We are delighted to hear that you enjoyed the breakfast selection prepared by Ms. Reni and found our staff helpful and attentive.

We also appreciate your suggestion regarding the breakfast hours.

Feedback like yours helps us consider ways to better accommodate guests with early departures.

We look forward to welcoming you again on your next visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Andrea
Reviewed: 11 months ago (13/09/2025)
Date of experience: 09/2025

La struttura è in posizione perfetta, pulita e con personale disponibile e cortese.
Unica pecca le camere con finestra nel vano ascensore che rimangono rumorose

Dear Andrea,

Thank you for taking the time to share your experience.

We are glad to hear that you enjoyed our central location, the cleanliness of the hotel, and the helpfulness of our staff.

We appreciate your observations regarding the rooms facing the elevator shaft as well as your comments on breakfast variety and quality.

Your feedback helps us understand the preferences of our guests and continually refine the experience we offer.

We look forward to welcoming you again on your next visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
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