Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,983 reviews across 10 portals
:
By Frode Bergeland
Reviewed: 11 months ago (04/09/2025)
Date of experience: 09/2025

Guest has not commented on review

Dear Frode Bergeland,

Thank you for sharing your feedback.

We are glad to hear that aspects of your stay were satisfactory.

We also take note of your observations regarding the room and cleaning service, as feedback helps us maintain the quality and comfort of our accommodations for all guests.

We look forward to welcoming you again on your next visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 11 months ago (04/09/2025)
Date of experience: 08/2025

Very good. Good location.

Dear Amos,

Thank you for sharing your feedback.

We are delighted to hear that you enjoyed your stay and appreciated our central location, which makes it easy to explore Budapest’s attractions, restaurants, and shops.

It is always rewarding to know that our location contributes positively to our guests’ experience.

We look forward to welcoming you again on your next visit to Budapest and hope to provide another enjoyable stay.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 12 months ago (03/09/2025)
Date of experience: 08/2025

Muito boa. Os funcionários foram sempre muito prestáveis.

Dear Rei,

Thank you for sharing your feedback.

We are delighted to hear that our staff contributed to a positive experience with their helpfulness and attentiveness.

It’s wonderful to know that you enjoyed your time with us.

We also appreciate your comments regarding the breakfast area.

Our breakfast on the sixth floor offers a variety of sweet and savory options to start the day, and your suggestion about more space is noted.

We look forward to welcoming you back on your next visit to Budapest and hope to make your experience even more enjoyable.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Kevin Ewing
Reviewed: 12 months ago (03/09/2025)
Date of experience: 08/2025

Ok, but wouldn’t return due to the cold food for breakfast.

Dear Kevin Ewing,

Thank you for sharing your feedback.

We are glad to hear that you found aspects of your stay satisfactory.

We also take note of your observations regarding the breakfast, particularly the temperature of the hot items.

Your comments are appreciated and help us in maintaining the quality of our services.

We hope to have the opportunity to welcome you back to Budapest in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Mqx
Reviewed: 12 months ago (03/09/2025)
Date of experience: 09/2025

Ottima esperienza. Ottima posizione, servizio. Buona Personale gentile e disponibile. Camera ampia e ben insonorizzata. Bagno ampio, con vasca / doccia. Ottima colazione (al 6 piano) e con dolce e salato rifornimento continuamente (meglio andare presto per non trovare troppa gente e dover aspettare per trovare un tavolo. In piano centro e vicina a fermate metro e stazione bus 100e. Consigliatissima.

Dear Mqx,

Thank you very much for sharing such a detailed and positive review.

We are delighted to hear that you enjoyed your stay, from our central location and convenient access to metro and bus connections, to the spacious, well-soundproofed rooms and the large bathroom with tub and shower.

It is wonderful to know that our breakfast offerings, with a variety of sweet and savory items, contributed to a great start to your day.

We are especially pleased that our staff could make your stay more enjoyable with their friendliness and helpfulness.

Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By judy finkels and levi
Reviewed: 12 months ago (02/09/2025)
Date of experience: 09/2025

Guest has not commented on review

Dear Judy Finkels and Levi,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Amanda
Reviewed: 12 months ago (29/08/2025)
Date of experience: 08/2025

Guest has not commented on review

Dear Amanda,

Thank you for taking the time to share your feedback.

We're delighted to see that you had a generally positive experience during your stay and appreciate your comments regarding the breakfast area.

Your observation is valuable, and we will certainly keep it in mind as we continue to improve the comfort and experience of our guests.

We truly hope to welcome you again on your next visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel

By Sebastiano
Reviewed: 12 months ago (29/08/2025)
Date of experience: 08/2025

Guest has not commented on review

Dear Sebastiano,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.

We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 12 months ago (28/08/2025)
Date of experience: 08/2025

Great super 👍

Dear KIRGIZ,

Thank you for your kind review and for rating your stay so positively.

We are pleased to hear that you enjoyed your stay.

Your suggestion regarding adding more beef options to our breakfast selection is very much appreciated, and will be taken into account as we continue to refine our services.

We hope to have the pleasure of welcoming you back soon for another enjoyable stay in Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 12 months ago (27/08/2025)
Date of experience: 08/2025

À very pleasant staying

Dear Elpidia Lumbreras Martinez,

Thank you for sharing your feedback.

We are delighted to hear that you had a very pleasant stay with us.

It is wonderful to know that your experience at our hotel contributed to an enjoyable visit to Budapest.

We look forward to welcoming you back on your next trip to the city.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
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