Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,934 reviews across 10 portals
:
No Public Name
Reviewed: 1 year ago (24/08/2025)
Date of experience: 08/2025

das Hotel hat eine sehr gute Lage. Alles ist sehr sauber und das Personal sehr freundlich

Dear Motsch,

Thank you for sharing your impressions of your stay.

We are delighted that you enjoyed our central location, the cleanliness of our facilities, and the friendliness of our team, as these are areas we take great pride in.

We also value your feedback regarding the room size.

While some of our rooms are more compact due to the structure of the building, we aim to make them as comfortable and well-equipped as possible for our guests.

It would be our pleasure to welcome you back on a future visit to Budapest, and we will be glad to assist you in finding a room type that best suits your preferences.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Nik
Reviewed: 1 year ago (24/08/2025)
Date of experience: 08/2025

Amazing !

Dear Nik,

Thank you for sharing your impressions of your recent stay.

We are delighted to know that you enjoyed your stay and that your overall experience was so positive.

Your comment regarding breakfast is appreciated, as we are always looking for ways to enhance our services and ensure every detail contributes to a pleasant stay.

If there is anything specific you'd like to share, please feel free to reach out to us.

We hope to have the pleasure of welcoming you back soon for another enjoyable visit.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (23/08/2025)
Date of experience: 08/2025

A szobából nagyon hiányzott még egy szék - ha már két személyes a szoba. De ez apróság, nagyon jó hely, megfizethető ár, csak ajánlani tudom.

Kedves Turóczi Tamás,

Köszönjük szépen, hogy megosztotta velünk a véleményét.

Örömmel olvastuk, hogy összességében elégedett volt a nálunk töltött idővel, és értékelte szállodánk kedvező ár-érték arányát, valamint elhelyezkedését.

Megjegyzését a szoba berendezésével kapcsolatban nagyra értékeljük, vendégeink visszajelzése segít abban, hogy folyamatosan javítsuk szolgáltatásainkat és még kényelmesebbé tegyük a tartózkodást.

Nagy öröm számunkra, hogy jó szívvel ajánlja szállodánkat másoknak is.

Reméljük, hogy a jövőben ismét vendégül láthatjuk Önt, és még kellemesebbé tehetjük az itt tartózkodását.

Üdvözlettel,
Sajtár Péter
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (22/08/2025)
Date of experience: 08/2025

Overall our stay was most positive than unsatisfactory. We enjoyed the room & the hotel is in an excellent location in Pest.

Dear Bognar,

Thank you for taking the time to share your experience with us.

We are delighted to hear that you enjoyed your room and found our location in the heart of Pest to be convenient for exploring the city.

It’s wonderful to know that your overall stay was more positive than not.

We also appreciate your observations regarding the Danish pastries and the variety of hot breakfast options.

Feedback like yours is very valuable, as it helps us identify areas where we can enhance our breakfast offerings and ensure an even more enjoyable experience for all our guests.

It was a pleasure hosting you, and we look forward to welcoming you back in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Sofia
Reviewed: 1 year ago (22/08/2025)
Date of experience: 08/2025

Em geral gostei do hotel e recomendaria. Muito central e óptimo para fazer um fim de semana prolongado pela cidade.

Dear Sofia,

Thank you for sharing your review and for recommending our hotel.

We are delighted to hear that you enjoyed our central location, which indeed makes exploring the city convenient and enjoyable, especially for a weekend getaway.

We also appreciate your detailed observations regarding breakfast.

Your feedback about the yogurt storage and the availability of items during later breakfast hours has been carefully noted, and it is valuable for us as we continuously work to improve the guest experience.

It was a pleasure having you with us, and we would be glad to welcome you back on your next visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (21/08/2025)
Date of experience: 08/2025

Eccellente. Se dovessi tornare a Budapest, tornerei da voi. Grazie

Dear TURSI,

Thank you very much for your kind words.

We are delighted to hear that everything met your expectations and that you enjoyed our hospitality.

It’s wonderful to know that you would choose to stay with us again on your next visit to Budapest.

We look forward to welcoming you back in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Fabio
Reviewed: 1 year ago (20/08/2025)
Date of experience: 08/2025

Ottimo

Dear Fabio,

Thank you for your feedback.

We’re delighted to hear that you enjoyed your stay.

Your suggestion regarding the addition of cakes or other traditional items to our breakfast selection is appreciated, as it helps us continue to enhance the guest experience.

We look forward to welcoming you again on your next visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Jackiewicz
Reviewed: 1 year ago (20/08/2025)
Date of experience: 08/2025

Bardzo pozytywnie

Dear Jackiewicz,

Thank you for sharing your feedback.

We’re pleased to hear that your stay was overall positive.

Your comment regarding the breakfast room is noted, as it helps us continue to improve the guest experience.

We look forward to welcoming you again in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (19/08/2025)
Date of experience: 08/2025

Excellente, personnel d'accueil a l'écoute et arrangeant

Dear Baudin,

Thank you for your kind feedback.

We’re delighted to hear that you enjoyed the attentiveness and helpfulness of our reception staff, as well as the variety and quality of our savory breakfast dishes.

We look forward to welcoming you again on your next visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Fiore
Reviewed: 1 year ago (18/08/2025)
Date of experience: 08/2025

Guest has not commented on review

Dear Fiore,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.

Your comment regarding the breakfast room has been noted and will be taken into consideration as we continue to enhance the guest experience.

We look forward to welcoming you again in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel


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