Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,934 reviews across 10 portals
:
No Public Name
Reviewed: 1 year ago (18/08/2025)
Date of experience: 08/2025

Muito bom.

Dear Gomes,

Thank you for your feedback.

We are pleased to hear that you enjoyed our varied and high-quality breakfast.

Your comment regarding the breakfast room size has been noted, and we appreciate your observations as they help us continue to improve the guest experience.

We look forward to welcoming you again in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Fredrik
Reviewed: 1 year ago (18/08/2025)
Date of experience: 08/2025

Guest has not commented on review

Dear Fredrik,

Thank you for sharing your thoughts on your recent stay with us.

We are pleased to hear that you had a good stay overall and enjoyed your time at the hotel.

Your feedback regarding the breakfast service and its presentation has been carefully noted, as we always strive to ensure a pleasant and complete dining experience for our guests.

We appreciate your comments, as they help us to focus on areas that matter most to our visitors.

It would be our pleasure to welcome you again whenever your travels bring you back to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (17/08/2025)
Date of experience: 08/2025

Very good. Good Location and good service.

Dear BERGER,

Thank you for sharing your feedback.

We’re glad you enjoyed our location and the service provided by our team.

Your suggestion regarding soft cheese for breakfast is appreciated and will be taken into consideration.

We look forward to welcoming you again in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (16/08/2025)
Date of experience: 08/2025

Guest has not commented on review

Dear Packer,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Kobydecka
Reviewed: 1 year ago (16/08/2025)
Date of experience: 08/2025

Super lokalizacja, smaczne sniadania, uprzejmy personel. Czysty i przytulny hotel - polecam.

Dear Kobydecka,

Thank you for your kind feedback.

We’re delighted to hear that you enjoyed our location, breakfasts, and the service provided by our team.

Your recommendation means a lot to us.

We hope to have the pleasure of welcoming you again in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Bury
Reviewed: 1 year ago (14/08/2025)
Date of experience: 08/2025

Excellent service at the reception – a very kind gentleman, extremely professional and polite. Highly recommended!

Dear Bury,

Thank you for your kind words.

We’re delighted to hear that you appreciated the service of our reception team and that their professionalism and courtesy made a positive impression.

Your recommendation means a great deal to us, and we look forward to welcoming you again soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (13/08/2025)
Date of experience: 08/2025

Super Lage für einen Städtetrip. Sehr freundliches und hilfsbereites Personal.

Dear Haller,

Thank you for your feedback.

We’re delighted to hear that you enjoyed our location and appreciated the friendliness and helpfulness of our staff.

Your suggestions regarding the breakfast selection, room size, and air conditioning settings have been noted and will be taken into consideration as we work to enhance the comfort and experience for our guests.

We look forward to welcoming you again on your next visit to the city.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (12/08/2025)
Date of experience: 08/2025

Guest has not commented on review

Dear Zampolini,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Debbie
Reviewed: 1 year ago (12/08/2025)
Date of experience: 08/2025

Location was good. Staff were helpful.
Great that there was GF bread available.

Dear Debbie,

Thank you for sharing your feedback.

We’re glad to hear that you enjoyed our location, found our staff helpful, and appreciated the availability of gluten-free bread at breakfast.

Your observations regarding the room, window, and suggestion for a toaster have been noted and will be taken into consideration as we continue to improve our services and facilities.

We look forward to welcoming you again in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Ulrico
Reviewed: 1 year ago (11/08/2025)
Date of experience: 08/2025

Massimo comfort turistico

Dear Ulrico,

Thank you for your kind feedback.

We’re delighted to know that you enjoyed a comfortable stay with us and hope to welcome you again soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
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