Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 7,882 reviews across 15 portals
:
No Public Name
Reviewed: 11 months ago (30/04/2025)
Date of experience: 04/2025

Posizione ottima, gentilezza del personale

Dear Costa,

Thank you for your feedback!

We're glad to hear you enjoyed our central location and found the team friendly.

Your suggestion regarding adding cakes to the breakfast has been noted and will be shared with the relevant department.

We hope to welcome you again soon!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 11 months ago (30/04/2025)
Date of experience: 04/2025

Very nice enjoy it

Dear LIU,

Thank you for your kind words.

We're pleased to hear you had a pleasent stay and that you enjoyed your time with us.

We look forward to welcoming you again in the future!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Annalisa
Reviewed: 11 months ago (29/04/2025)
Date of experience: 04/2025

Molto positivo tranne che per il sapone da bagno che ho dovuto richiedere ogni giorno perché non veniva mai sostituito

Dear Annalisa,

Thank you very much for your feedback.

We're glad to hear you had an overall positive experience.

Your comments regarding the bathroom amenities, room setup, and breakfast selection are appreciated and will be taken into consideration.

We hope to welcome you again on your next visit to the city.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Andrea
Reviewed: 11 months ago (28/04/2025)
Date of experience: 04/2025

soggiorno pienamente soddisfacente. Ottimo rapporto qualità - prezzo, personale cordiale e colazione super.

Dear Andrea,

Thank you very much for your kind feedback.

We're delighted to hear that you had a fully satisfactory stay and especially appreciated the value, the friendliness of our team, and the breakfast.

We hope to welcome you again on your next visit!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Marco
Reviewed: 11 months ago (28/04/2025)
Date of experience: 04/2025

Ottimo soggiorno, stanza pulita e comoda, albergo silenzioso e staff gentilissimo. La mia stanza si trovava nella parte posteriore dell'edificio, quindi non so dire se in altre stanza mi sarei trovato meglio.

Dear Marco,

Thank you for sharing your experience with us.

We are very pleased to know that you enjoyed the comfort and tranquility of your room, as well as the helpfulness of our staff.

Your comments regarding the breakfast area are appreciated and noted.

We look forward to welcoming you back for another enjoyable stay.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Gabriel
Reviewed: 11 months ago (27/04/2025)
Date of experience: 04/2025

Muito boa !

Dear Gabriel,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 11 months ago (27/04/2025)
Date of experience: 04/2025

Guest has not commented on review

Dear Moine,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Alessio
Reviewed: 11 months ago (27/04/2025)
Date of experience: 04/2025

Guest has not commented on review

Dear Alessio,

Thank you for sharing your thoughts with us.

We’re pleased to hear you enjoyed your stay overall.

We also appreciate your suggestion regarding the sweet offerings at breakfast, and we’ll take it into consideration for future improvements.

We hope to welcome you back soon!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Darren Gadsby
Reviewed: 11 months ago (25/04/2025)
Date of experience: 04/2025

Really liked the hotel, very pleasant staff, great location, my one complaint would be, would like to see a kettle in the room (replace the percolator) so that we can drink tea

Dear Darren Gadsby,

Thank you for your kind feedback.

We're pleased to hear that you enjoyed our central location and found the hotel and its staff to your liking.

We truly appreciate your suggestions regarding the room amenities and breakfast offerings.

We’ll certainly consider adding a kettle and expanding our breakfast selection to include cereals, more jams, and fruit cocktails.

We hope to welcome you back on your next visit to Budapest!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 11 months ago (25/04/2025)
Date of experience: 04/2025

Soddisfatta

Dear Morini,

Thank you for your feedback.

We are glad to hear that you were satisfied with your stay.

We appreciate your suggestion regarding a greater variety of sweets and will take it into consideration for future improvements.

We look forward to welcoming you again!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
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