Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,983 reviews across 10 portals
:
By Debbie
Reviewed: 1 year ago (12/08/2025)
Date of experience: 08/2025

Location was good. Staff were helpful.
Great that there was GF bread available.

Dear Debbie,

Thank you for sharing your feedback.

We’re glad to hear that you enjoyed our location, found our staff helpful, and appreciated the availability of gluten-free bread at breakfast.

Your observations regarding the room, window, and suggestion for a toaster have been noted and will be taken into consideration as we continue to improve our services and facilities.

We look forward to welcoming you again in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Ulrico
Reviewed: 1 year ago (11/08/2025)
Date of experience: 08/2025

Massimo comfort turistico

Dear Ulrico,

Thank you for your kind feedback.

We’re delighted to know that you enjoyed a comfortable stay with us and hope to welcome you again soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (11/08/2025)
Date of experience: 08/2025

Im großen und ganzen ein gutes Hotel mit hervorragender Lage

Dear Schwandtner,

Thank you for your feedback.

We’re pleased to hear that you enjoyed your stay overall and appreciated our central location.

Your comments regarding the window view and breakfast room have been noted and will be taken into consideration as we continue to improve our facilities for our guests’ comfort.

We hope to welcome you again in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Richard
Reviewed: 1 year ago (10/08/2025)
Date of experience: 08/2025

Guest has not commented on review

Dear Richard,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Anette
Reviewed: 1 year ago (09/08/2025)
Date of experience: 08/2025

Guest has not commented on review

Dear Anette,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (09/08/2025)
Date of experience: 08/2025

Guest has not commented on review

Dear Baudoux,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Radoslav Anastassov
Reviewed: 1 year ago (06/08/2025)
Date of experience: 08/2025

Great hotel and excellent service, will recommend.
Hot water, however, was not available after midnight.

Dear Radoslav Anastassov,

Thank you for taking the time to share your feedback.

We’re pleased to hear that you enjoyed your stay and appreciated the quality of our service.

It’s also wonderful to know that you would recommend our hotel, we truly appreciate.

Your comments regarding the hot water availability and the freshness of the pastries have been noted and will be shared with the relevant team as we continue to improve our guest experience.

We hope to have the pleasure of welcoming you back in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Anita
Reviewed: 1 year ago (04/08/2025)
Date of experience: 07/2025

It’s a good hotel for a weekend. It’s close to the shops and the sights.
The room we got had the window inside.

Dear Anita,

Thank you for sharing your impressions.

We're glad to hear you enjoyed the location and found the hotel suitable for your weekend stay.

Your comments regarding the room and breakfast offering are appreciated and will be taken into consideration.

We hope to welcome you back again soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Robyn Bourke
Reviewed: 1 year ago (04/08/2025)
Date of experience: 07/2025

Staff were all friendly and accommoding with information.

Location FANTASTIC

Dear Robyn Bourke,

Thank you for your kind words!

We're delighted to hear that you enjoyed our central location, and that our team was able to assist you and provide helpful information during your stay.

We hope to welcome you again on your next visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (04/08/2025)
Date of experience: 08/2025

Guest has not commented on review

Dear Stare,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
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