Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,983 reviews across 10 portals
:
No Public Name
Reviewed: 1 year ago (03/08/2025)
Date of experience: 08/2025

Very nice hotel, picked because it was convenient for the city centre. The staff were all very nice and polite.

Dear Phimister,

Thank you very much for your kind feedback!

We're pleased to know that our central location and courteous staff made your stay enjoyable.

We hope to have the pleasure of welcoming you again soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (02/08/2025)
Date of experience: 08/2025

Guest has not commented on review

Dear Vourdoumpas,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Carolyn Rossiter
Reviewed: 1 year ago (31/07/2025)
Date of experience: 07/2025

Great location close to many tourist attractions in beautiful Budapest. Loved staying there and would recommend!

Dear Carolyn Rossiter,

Thank you very much for your kind words and recommendation.

We're delighted to hear that you enjoyed your stay and appreciated our central location.

It was a pleasure having you with us, and we hope to welcome you back on your next visit to Budapest!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel

No Public Name
Reviewed: 1 year ago (31/07/2025)
Date of experience: 07/2025

Guest has not commented on review

Dear Mellat doust,

Thank you for taking the time to share your impressions.

We're pleased you chose to stay with us and appreciate your observations.

Your comments regarding the breakfast room and room features have been noted and will be shared with the relevant departments for consideration.

We hope to have the opportunity to welcome you again on a future visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (31/07/2025)
Date of experience: 07/2025

Muy buena

Dear Rodriguez Fernandez,

Thank you for your feedback!

We’re glad to hear you had a very good stay with us.

Your suggestion about including fried eggs at breakfast is appreciated and will be shared with the team.

We hope to welcome you again soon!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Enrichetta
Reviewed: 1 year ago (30/07/2025)
Date of experience: 07/2025

Ottimale per le nostre esigenze: siamo state molto in giro per visitare la città e abbiamo trovato la posizione molto comoda e il personale disponibile.

Dear Enrichetta,

Thank you for your thoughtful feedback!

We're delighted to hear that our central location and helpful team contributed positively to your stay.

Your suggestion regarding breakfast variety is appreciated and will certainly be taken into consideration.

We hope to welcome you again on your next visit to Budapest!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (28/07/2025)
Date of experience: 07/2025

Orrendo il giorno dopo ho cambiato hotel .

Dear Sini,

Thank you for taking the time to share such a detailed review.

We’re glad you appreciated the cappuccino and that you took note of some aspects that worked for you.

Your observations about the room, amenities, and breakfast setup are carefully noted and contribute to our ongoing evaluation of guest experience.

Every piece of feedback helps us refine our service and facilities.

We wish you all the best in your future travels and thank you again for your visit.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel

By Robert Johansson
Reviewed: 1 year ago (28/07/2025)
Date of experience: 07/2025

Very pleased overall

Dear Robert Johansson,

Thank you for taking the time to share your feedback.

We're glad to hear you were very pleased overall with your stay.

Your comments regarding room conditions, temperature, and breakfast will be shared with the relevant teams for consideration.

We appreciate your input and hope to welcome you again in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (26/07/2025)
Date of experience: 07/2025

Guest has not commented on review

Dear Huluta,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Giulia
Reviewed: 1 year ago (25/07/2025)
Date of experience: 07/2025

Posizione ottima per visitare la cittá, la nostra stanza, che dava alla strada pedonale, molto spaziosa e comoda.

Dear Giulia,

Thank you for your kind words and for sharing your experience.

We're glad to hear that you enjoyed the central location and found your room spacious and comfortable.

Your suggestion regarding the breakfast room is appreciated and will be taken into consideration.

We hope to have the pleasure of welcoming you again in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
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