Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,983 reviews across 10 portals
:
No Public Name
Reviewed: 1 year ago (24/06/2025)
Date of experience: 06/2025

Hotellin henkilökunta oli erinomainen ja toiveemme otettiin huomioon erinomaisesti, jopa yli odotusten. Yhteydenpito hotellin kanssa sujui vaivattomasti.
Hotellihuone oli moderni ja siisti.

Dear Huisman,

Thank you very much for your kind words.

It’s truly rewarding to hear that our team was able to exceed your expectations and that communication with us was smooth and efficient.

We’re also glad you enjoyed the modern and clean room.

We look forward to welcoming you back on your next visit to Budapest!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By zzhhuuman
Reviewed: 1 year ago (24/06/2025)
Date of experience: 06/2025

Ok

Dear zzhhuuman,

Thank you for taking the time to share your kind feedback.

We're delighted to hear that you enjoyed the convenient location and the cleanliness of your room.

It’s great to know you found our hotel a good base for exploring the city sights.

We hope to have the pleasure of welcoming you again on your next visit to Budapest!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (23/06/2025)
Date of experience: 06/2025

Guest has not commented on review

Dear Benini,

Thank you for sharing your thoughts with us.

We're glad you took the time to leave a review, and we appreciate your observations regarding the breakfast selection.

Your feedback is valued and will be taken into consideration as we continue enhancing our services.

We hope to welcome you again in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (23/06/2025)
Date of experience: 06/2025

Guest has not commented on review

Dear Kucserova,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (23/06/2025)
Date of experience: 06/2025

Guest has not commented on review

Dear Helstad,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (22/06/2025)
Date of experience: 06/2025

Staff were friendly and helpful. Not crazy about a room with two windows opening unto an outside passage-way.

Dear Vance,

Thank you very much for your feedback and for highlighting the friendliness and helpfulness of our team — it's always a pleasure to hear that our staff made a positive impression.

We appreciate your thoughts regarding the room layout and breakfast preferences.

Your suggestion about freshly prepared eggs is certainly noted, and it's helpful to know what would enhance your experience.

We hope to have the opportunity to welcome you again on your next visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Raffaele Auriemma
Reviewed: 1 year ago (22/06/2025)
Date of experience: 06/2025

La posizione è buona,e questo fa' passare magari qualche pecca

Dear Raffaele Auriemma,

Thank you for sharing your impressions with us.

We're glad to hear that you appreciated our central location and found it to be a highlight of your stay.

Your observations regarding the breakfast selection and coffee service are noted and will certainly be taken into consideration as we continue to enhance the guest experience.

We hope to have the pleasure of welcoming you again on your next visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (22/06/2025)
Date of experience: 06/2025

Guest has not commented on review

Dear Sugawara,

Thank you for your feedback and for taking the time to share your thoughts with us.

We're delighted to know you enjoyed your stay, and we appreciate your suggestion regarding the breakfast selection.

We look forward to welcoming you back on your next visit to Budapest!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Hudson
Reviewed: 1 year ago (21/06/2025)
Date of experience: 06/2025

Guest has not commented on review

Dear Hudson,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (20/06/2025)
Date of experience: 06/2025

Guest has not commented on review

Dear Fiore,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
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