Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,937 reviews across 10 portals
:
By Juan
Reviewed: 1 year ago (04/07/2025)
Date of experience: 07/2025

Fabolous. The recepcionist was very kind and the stay was comfortable.

Dear Juan,

Thank you very much for your kind words.

We’re glad to know you had a comfortable stay and that everything was to your liking, especially the service from our receptionist.

We’ll be sure to pass your compliments along to our receptionist team.

We look forward to welcoming you again on your next visit!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Caner
Reviewed: 1 year ago (03/07/2025)
Date of experience: 07/2025

Güzeldi. Çok memnun kaldık

Dear Caner,

Thank you for your kind words.

We're delighted to hear that you had an enjoyable stay and appreciated the breakfast selection.

It would be a pleasure to welcome you back on your next visit!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Xifan Yu
Reviewed: 1 year ago (02/07/2025)
Date of experience: 07/2025

The service was amazing. We had an early flight and told the reception that we needed to check out early. The staff happily arranged takeout breakfast for us when we left. Definitely one of the most hospitable hotels I have stayed at.

Dear Xifan Yu,

Thank you very much for your kind words and for highlighting the service you received from our team.

We're delighted to know your early check-out and breakfast arrangement went smoothly and contributed to a pleasant experience.

Your suggestion regarding more vegetable options at breakfast is greatly appreciated and will be shared with the relevant team.

We look forward to welcoming you again on your next visit!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Goncalo
Reviewed: 1 year ago (02/07/2025)
Date of experience: 06/2025

Guest has not commented on review

Dear Goncalo,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Martine
Reviewed: 1 year ago (28/06/2025)
Date of experience: 06/2025

Geweldig

Dear Martine,

Thank you for sharing your detailed feedback.

We're glad to hear you were satisfied with the tea and lemon, and we appreciate your suggestions regarding breakfast options.

We also note your experience with the second key and elevator, and your comments will be taken into consideration to enhance our service.

We look forward to welcoming you again in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Jászai Gyuláné
Reviewed: 1 year ago (28/06/2025)
Date of experience: 06/2025

Nagyon tetszett minden, máskor is jövünk.

Kedves Jászai Gyuláné!

Köszönjük szépen a kedves visszajelzést!

Nagy öröm számunkra, hogy elégedettek voltak mindennel, és örömmel várjuk Önöket legközelebbi látogatásukkor is.

Üdvözlettel,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Juan Manuel Blanco Heredia
Reviewed: 1 year ago (27/06/2025)
Date of experience: 06/2025

Agradable

Dear Juan Manuel Blanco Heredia,

Thank you for sharing your impressions with us.

We’re pleased to know you had a pleasant stay overall and appreciate your comments regarding the courtyard.

Your feedback is always valuable to us.

We hope to welcome you again on a future visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (24/06/2025)
Date of experience: 06/2025

Great

Dear Hahn,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (24/06/2025)
Date of experience: 06/2025

Hotellin henkilökunta oli erinomainen ja toiveemme otettiin huomioon erinomaisesti, jopa yli odotusten. Yhteydenpito hotellin kanssa sujui vaivattomasti.
Hotellihuone oli moderni ja siisti.

Dear Huisman,

Thank you very much for your kind words.

It’s truly rewarding to hear that our team was able to exceed your expectations and that communication with us was smooth and efficient.

We’re also glad you enjoyed the modern and clean room.

We look forward to welcoming you back on your next visit to Budapest!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By zzhhuuman
Reviewed: 1 year ago (24/06/2025)
Date of experience: 06/2025

Ok

Dear zzhhuuman,

Thank you for taking the time to share your kind feedback.

We're delighted to hear that you enjoyed the convenient location and the cleanliness of your room.

It’s great to know you found our hotel a good base for exploring the city sights.

We hope to have the pleasure of welcoming you again on your next visit to Budapest!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
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