Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,983 reviews across 10 portals
:
By Ludmila
Reviewed: 1 year ago (19/06/2025)
Date of experience: 06/2025

Guest has not commented on review

Dear Ludmila,

Thank you for your feedback.

We appreciate you sharing your observations about the room door and the elevator noise.

Your comments are valuable as we continue to maintain a comfortable environment for our guests.

We hope to welcome you back on a future visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (19/06/2025)
Date of experience: 06/2025

Guest has not commented on review

Dear Garabello,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (18/06/2025)
Date of experience: 06/2025

Guest has not commented on review

Dear Burak,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (18/06/2025)
Date of experience: 06/2025

Very kind and helpful receipionist
(Young men)

Dear Wagner,

Thank you for highlighting the kindness and helpfulness of our reception team.

We also appreciate your suggestion regarding fruit juice and will take it into consideration.

We look forward to welcoming you back on your next visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (17/06/2025)
Date of experience: 06/2025

Muy buena

Dear Morcillo Arcas,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Elli
Reviewed: 1 year ago (17/06/2025)
Date of experience: 06/2025

Guest has not commented on review

Dear Elli,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (16/06/2025)
Date of experience: 06/2025

Guest has not commented on review

Dear Ohlstrom,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Marina
Reviewed: 1 year ago (14/06/2025)
Date of experience: 06/2025

Céntrico con bañera.

Dear Marina,

Thank you for your feedback.

We're happy to hear you enjoyed our central location and appreciated having a bathtub in your room.

Your suggestion regarding fresh juice at breakfast is noted and will be taken into consideration.

We hope to welcome you again soon!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (13/06/2025)
Date of experience: 06/2025

100% good service and all the staff is very friendly!

Dear Lai,

Thank you for your kind words about our service and team—it’s a pleasure to know you felt well cared for during your stay.

Your suggestion regarding the breakfast variety is much appreciated and will certainly be taken into consideration.

We hope to have the opportunity to welcome you back on your next visit to Budapest!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Werner
Reviewed: 1 year ago (13/06/2025)
Date of experience: 06/2025

Very good. Would tecommend

Dear Werner,

Thank you for your kind words and for recommending us.

We’re delighted to know you enjoyed your stay with us, and we hope to welcome you back again soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
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