Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,937 reviews across 10 portals
:
By Jaime
Reviewed: 1 year ago (10/06/2025)
Date of experience: 06/2025

Experiencua general muy buena. Hemos quedado bastante satisfechos. Seguramente nos alojariamos de nuevo aqui.

Dear Jaime,

Thank you for sharing your experience.

We’re glad to hear that you were satisfied with your stay and would choose to return.

Your suggestion regarding additional milk options is appreciated and noted.

We look forward to welcoming you back on your next visit to Budapest!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (09/06/2025)
Date of experience: 06/2025

It was a good experience with friendly staff. Leaving the luggage before checking in after checking out in a safe, locked room was easy.
The room was great but the soap dispenser in the shower was interesting to use.
Most importantly for any guest: having laundry carts on the landing of EACH floor in the (emergency) stairwell is dangerous and could be deadly in case of a fire. Otherwise, the stairwell was inviting, clean, wide, and well illuminated.

Dear Manz,

Thank you for taking the time to share such detailed feedback.

We're very glad to hear that you had a good experience overall and appreciated the friendliness of our team, the luggage storage convenience, and the comfort of your room.

It's also great to know that you enjoyed the coffee, yoghurt, and some of the breakfast offerings.

We truly value your observations regarding the stairwell and the breakfast selection.

Notes like yours help us ensure both guest comfort and safety remain a priority, and they are shared with the relevant departments for consideration.

We hope to welcome you again on a future visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Rachel
Reviewed: 1 year ago (09/06/2025)
Date of experience: 06/2025

Hotel muy central, en una calle peatonal pero cerca a estaciones de metro y bus

Dear Rachel,

Thank you for taking the time to share your feedback.

We're pleased to know that you enjoyed the hotel's central location and the convenience of nearby public transport options.

We hope your stay in the city was enjoyable and would be happy to welcome you again in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (07/06/2025)
Date of experience: 06/2025

Muy buena, en el mismo centro, sin ruido y muy gratificante todo

Dear Fuentes Luque,

Thank you for sharing your experience!

We're happy to hear that you enjoyed the central, peaceful setting and that everything met your expectations.

Looking forward to welcoming you back soon!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Antonio
Reviewed: 1 year ago (07/06/2025)
Date of experience: 06/2025

Great

Dear Antonio,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (05/06/2025)
Date of experience: 06/2025

Très bon accueil et très propre

Dear Cacouault,

Thank you for your kind feedback!

We're delighted to hear that you found the hotel very welcoming and very clean.

We hope to see you again soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Vincenzo
Reviewed: 1 year ago (05/06/2025)
Date of experience: 06/2025

Esclusa la prima colazione che è insufficiente e da migliorare per tutto il resto posso ritenermi molto soddisfatto, tanto da voler ritornarci.

Dear Vincenzo,

Thank you for sharing your thoughts.

It's great to hear you enjoyed your overall stay and that you're considering a return.

Your suggestions for breakfast and the coffee service are very helpful and will certainly be shared with the team.

We hope to have the pleasure of welcoming you back on your next visit soon!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Mar
Reviewed: 1 year ago (04/06/2025)
Date of experience: 06/2025

Guest has not commented on review

Dear Mar,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Sonia
Reviewed: 1 year ago (04/06/2025)
Date of experience: 06/2025

Guest has not commented on review

Dear Sonia,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (03/06/2025)
Date of experience: 05/2025

מלון מקסים מרכזי צוות מצויין . בראשות סופייה.ארוחת בוקר משביעה בהחלט. שאחזור לעיר,רק למלון הזה.

Dear Tevet,

Thank you for your kind words!

We're thrilled to know you enjoyed your stay with us and found everything to your satisfaction, including the breakfast, our central location and the service provided by our staff.

We’ll be sure to pass your kind words along to Szonja.

We look forward to welcoming you back for another pleasant stay!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
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