Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,937 reviews across 10 portals
:
No Public Name
Reviewed: 1 year ago (15/05/2025)
Date of experience: 05/2025

Molto buono. Posizione perfetta, staff gentile. Unici piccoli nei sono stati il rumore dell'ascensore e le finestre della camera che davano su un ballatoio dove gli altri ospiti in attesa dell'ascensore transitavano per curiosità

Dear Trudu,

Thank you for your kind words about our location and staff.

We’re pleased to know you enjoyed your stay overall.

Your observations regarding the elevator area and your suggestion for more sweet breakfast options are much appreciated and will be taken into consideration.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Simona
Reviewed: 1 year ago (14/05/2025)
Date of experience: 05/2025

Guest has not commented on review

Dear Simona,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Maria
Reviewed: 1 year ago (14/05/2025)
Date of experience: 05/2025

Guest has not commented on review

Dear Maria,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Sonia
Reviewed: 1 year ago (13/05/2025)
Date of experience: 05/2025

Buono

Dear Sonia,

Thank you for your feedback.

We appreciate you sharing your experience with us and delighted to see that you had a generally positive experience during your stay.

Your comment regarding the taxi service is appreciated and we will certainly review this matter to ensure all guest requests are handled efficiently in the future.

We hope to welcome you again soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Beninati Monica
Reviewed: 1 year ago (13/05/2025)
Date of experience: 05/2025

Molto bene, la struttura rispetta perfettamente quello che pubblicizza. Camera ampia e molto pulita. Molto gradita in camera la bottiglia dell'acqua e 2 cialde per il caffè Nespresso!

Dear Beninati Monica,

Thank you for your kind review!

We are delighted to hear that you enjoyed your stay and appreciated the amenities in your room.

It’s great to know the space and comfort met your expectations.

We hope to welcome you again soon!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (13/05/2025)
Date of experience: 05/2025

Ottimo

Dear Ferrini,

Thank you for your feedback!

We’re delighted to hear that enjoyed your stay with us.

We appreciate your suggestion regarding the sweet options, and we’ll certainly take it into consideration.

Looking forward to your next visit!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (12/05/2025)
Date of experience: 05/2025

Hotel generelt ok

Dear Bergmann,

Thank you for sharing your feedback.

We're glad to hear you found the hotel generally satisfactory.

Your comments about the breakfast and dining room space are appreciated, and we will consider them as we continue to enhance our services.

We hope to welcome you back in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Michele Ferrari
Reviewed: 1 year ago (10/05/2025)
Date of experience: 05/2025

Guest has not commented on review

Dear Michele Ferrari,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Fanny on
Reviewed: 1 year ago (09/05/2025)
Date of experience: 05/2025

Excellent

Dear Fanny,

Thank you for choosing to stay with us again—it’s always a pleasure to welcome returning guests.

We’re glad to know you enjoyed your visit and truly appreciate you taking the time to let us know your thoughts, and we’ll certainly keep your comment in mind as we continue to improve our services.

We look forward to your next stay and to making it just as enjoyable.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Luisa Merchán
Reviewed: 1 year ago (08/05/2025)
Date of experience: 05/2025

En general estamos satisfechos con la atención recibida. hemos estado cómodos en la habitación y valoramos el amplio escritorio. Valoramos sobre todo la ubicación. Es un punto muy importante. En esto me basaría sobre todo para recomendar el hotel.

Dear Luisa Merchán,

Thank you for your kind feedback.

We're glad to hear that you found the room comfortable and the desk useful during your stay.

It's great to know that our central location was a highlight for you—we agree it's one of our key advantages.

Your recommendation is truly appreciated.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
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