Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 7,882 reviews across 15 portals
:
No Public Name
Reviewed: 1 year ago (30/12/2024)
Date of experience: 12/2024

Diciamo che noi abbiamo soggiornato solo 1 notte eravamo 2 adulti 1 bambino e la stanza era giusta per il prezzo pagato Ottimo posizione, hotel ben mantenuto, staf veramente gentile e cordiale... Accoglienza perfetta...

Io do un voto 10 perché penso che merita diciamo economia, pozione perfetto, staf gentile, stanza spazio e pulito, colazione ricca qualche problema non ho scontrato e io consiglio come ottimo albergo a 3*

Vorrei ringraziare allo staf e spero di tornare a presto in questo hotel.

Dear duraku,

Thank you so much for your thoughtful review! We are thrilled to hear that you enjoyed our perfect location, well-maintained hotel, and the friendly service provided by our team. It’s wonderful to know that the room and breakfast met your expectations and that you had a pleasant stay.

Your kind words and recommendation are greatly appreciated, and we look forward to welcoming you and your family back for another enjoyable visit in the future.

Best regards,
Szonja Sárándi
Front Office Manager
No Public Name
Reviewed: 1 year ago (29/12/2024)
Date of experience: 12/2024

Guest has not commented on review

Dear GEORGAKIS,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Szonja Sárándi
Front Office Manager
No Public Name
Reviewed: 1 year ago (28/12/2024)
Date of experience: 12/2024

Guest has not commented on review

Dear Langone,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Szonja Sárándi
Front Office Manager
By Stefania
Reviewed: 1 year ago (26/12/2024)
Date of experience: 12/2024

Posizione ottima. Personale gentile. Camera molto pulita. Ho trovato scomodo il bagno per disabili, ma soprattutto c'era un'odore sgradevole in camera.

Dear Stefania,

Thank you for sharing your feedback! We are glad to hear that you enjoyed our great location, friendly staff, and the cleanliness of your room.

We appreciate your comments regarding the bathroom and the unpleasant smell in the room. Your feedback is important to us as we work to improve our services and ensure a comfortable experience for all our guests.

We hope to have the opportunity to welcome you back in the future.

Best regards,
Szonja Sárándi
Front Office Manager
By Carmine
Reviewed: 1 year ago (25/12/2024)
Date of experience: 12/2024

Nel complesso buono

Dear Carmine,

Thank you for your feedback! We are glad to hear that your overall experience was positive.

We look forward to welcoming you again in the future for another enjoyable stay.

Best regards,
Szonja Sárándi
Front Office Manager
No Public Name
Reviewed: 1 year ago (24/12/2024)
Date of experience: 12/2024

Great location.
Sometimes the third floor smelled like a bathroom.
The shower was poorly designed. Hard to climb in. Water spout difficult to use without spilling water all over the floor.

Dear Penton,

Thank you for your feedback! We are pleased to hear that you enjoyed our great location.

We appreciate your comments. Your insights help us identify areas for improvement, and we will certainly take them into consideration.

We hope to welcome you back in the future for another enjoyable stay.

Best regards,
Szonja Sárándi
Front Office Manager
By Hazel
Reviewed: 1 year ago (23/12/2024)
Date of experience: 12/2024

Not too well and the staff is not attentive.

Dear Hazel,

Thank you for sharing your feedback. We value your comments and will use them to continue improving our services.

Best regards,
Szonja Sárándi
Front Office Manager
No Public Name
Reviewed: 1 year ago (23/12/2024)
Date of experience: 12/2024

If ı go to Budapest agaın, ı would stay at the same otel.

Dear SAC,

Thank you for your kind words! We are delighted to hear that you would choose to stay with us again on your next visit to Budapest.

We look forward to welcoming you back!

Best regards,
Szonja Sárándi
Front Office Manager
By Sarah
Reviewed: 1 year ago (21/12/2024)
Date of experience: 12/2024

Guest has not commented on review

Dear Sarah,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Szonja Sárándi
Front Office Manager
By Raffaelr
Reviewed: 1 year ago (20/12/2024)
Date of experience: 12/2024

Più che buono

Dear Raffaelr,

Thank you for your review! We’re happy to know that your stay with us was more than good. We appreciate your feedback and hope to welcome you back soon!

Best regards,
Szonja Sárándi
Front Office Manager
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