Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,981 reviews across 10 portals
:
No Public Name
Reviewed: 3 months ago (29/05/2026)
Date of experience: 05/2026

Very nice stay, everyone courtesy and helpful so much!! Thank you!!

Dear Fagen Wirges,

Thank you very much for your kind words and for sharing your experience with us.

We are delighted to hear that you had a very pleasant stay and that our team made such a positive impression. Providing courteous, helpful, and attentive service is something we strive for every day, so it is especially rewarding to know that our efforts contributed to your enjoyment of the stay.

Your appreciation means a great deal to our entire staff and serves as wonderful motivation to continue delivering the highest level of hospitality to our guests.

Thank you once again for choosing our hotel. It was a pleasure to have you as our guest, and we hope to have the opportunity to host you again in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
By Ana
Reviewed: 3 months ago (28/05/2026)
Date of experience: 05/2026

Every think well

Dear Ana,

Thank you for your kind feedback.

We are pleased to hear that everything met your expectations overall and that your experience was positive. It is always rewarding for our team to know that guests enjoyed their time with us.

We also appreciate your comment regarding the space in the breakfast area. We understand that during busier periods the breakfast room can feel more compact, and guest feedback on seating comfort and flow is very helpful for us when reviewing and improving the overall breakfast experience.

Thank you once again for choosing our hotel. We value your impressions and hope to have the opportunity to welcome you back in the future for another pleasant stay.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
By Alfred
Reviewed: 3 months ago (28/05/2026)
Date of experience: 05/2026

Alles ok

Dear Alfred,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
By Nicola
Reviewed: 3 months ago (26/05/2026)
Date of experience: 05/2026

Piacevole.

Dear Nicola,

We appreciate you taking the time to share your thoughts regarding your stay.

We are pleased to know that your overall experience was pleasant, while also carefully noting your observations concerning cleanliness and the breakfast selection.

Guest comments regarding housekeeping details, such as room condition and window areas, are extremely important to us, as maintaining a clean and comfortable environment remains one of our main priorities.

We also value your remarks about the breakfast offering, particularly concerning the variety and quality of the sweet options available. Feedback from our guests helps us continuously review our breakfast selection and better understand different tastes and expectations.

Thank you once again for sharing your impressions with us. Your comments are sincerely appreciated and contribute to the ongoing evaluation of our services and facilities. We wish you many enjoyable future travels and hope to have the opportunity to welcome you again.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
No Public Name
Reviewed: 3 months ago (26/05/2026)
Date of experience: 05/2026

Podobało mi się :)

Dear Stankiewicz,

Thank you for sharing your impressions of your stay with us.

We are very pleased to hear that you enjoyed your overall experience and especially appreciated the breakfast selection. It is wonderful to know that you found the breakfast delicious and varied, as offering a satisfying start to the day is something we consider very important.

We also appreciate your comments regarding the size of the breakfast room and the crowding during busier periods. Feedback concerning guest comfort and seating availability is highly valuable to us, as it helps us continuously evaluate and improve the breakfast experience for our visitors.

Thank you once again for your kind review and for choosing our hotel. We truly appreciate your feedback and would be happy to welcome you back again in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
By Luiza
Reviewed: 3 months ago (26/05/2026)
Date of experience: 05/2026

Guest has not commented on review

Dear Luiza,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
No Public Name
Reviewed: 3 months ago (26/05/2026)
Date of experience: 05/2026

very nice experience

Dear Skourlis,

Thank you for sharing your feedback regarding your recent stay with us.

We are very pleased to know that you had a nice experience overall. Positive impressions from our guests are always rewarding for our team and encourage us to continue providing a welcoming and comfortable environment.

We also appreciate your comment regarding the breakfast area. During busier breakfast hours, the dining room may occasionally become quite full, and guest feedback concerning comfort and seating availability is valuable in helping us continuously review the overall breakfast experience for our visitors.

Your review is greatly appreciated, and we are happy that your stay left you with positive memories of Budapest. We would be delighted to have the opportunity to welcome you again in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
No Public Name
Reviewed: 3 months ago (25/05/2026)
Date of experience: 05/2026

Guest has not commented on review

Dear Kozsokar,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
By Juan
Reviewed: 3 months ago (25/05/2026)
Date of experience: 05/2026

El hotel no ofrece ningún aliciente, si no fuese por su excelente situación difícilmente lo hubiese elegido.

Dear Juan,

Thank you for taking the time to share your thoughts with such details.

We appreciate your recognition of our central location, which is often valued by guests visiting Budapest for sightseeing, shopping, and convenient access to the city’s main attractions and public transportation.

At the same time, we carefully note your observations regarding the room layout, bathroom design, housekeeping service, and breakfast experience. Guest comfort remains extremely important to us, and feedback concerning room functionality, bathroom practicality, replenishment of amenities, and consistency of housekeeping service provides valuable insight into the overall guest experience.

We also appreciate your detailed comments regarding the breakfast area, seating availability during peak hours, product replenishment, and food freshness. Feedback of this nature is especially important, as it helps us continuously review the organisation and quality of our breakfast service and better understand guest expectations regarding comfort and variety.

Your remarks are sincerely valued, as they highlight several aspects that influence the overall stay experience.

Thank you once again for sharing your impressions with us, and we hope to have the opportunity to welcome you again in the future and provide a more fully satisfying experience on your next visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
No Public Name
Reviewed: 3 months ago (24/05/2026)
Date of experience: 05/2026

Guest has not commented on review

Dear VOTSARIS,

Thank you very much for your kind feedback.

We are delighted to know that you had such a positive experience and that everything met your expectations during your stay. Simple and kind comments like yours are truly meaningful to our team and serve as great motivation to continue providing a comfortable and enjoyable experience for all our guests.

Thank you once again for choosing to stay with us and for sharing your impressions. We hope to have the pleasure of welcoming you back again in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade Hotel by Mellow Mood Hotels
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