Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,937 reviews across 10 portals
:
By Marco
Reviewed: 1 year ago (28/04/2025)
Date of experience: 04/2025

Ottimo soggiorno, stanza pulita e comoda, albergo silenzioso e staff gentilissimo. La mia stanza si trovava nella parte posteriore dell'edificio, quindi non so dire se in altre stanza mi sarei trovato meglio.

Dear Marco,

Thank you for sharing your experience with us.

We are very pleased to know that you enjoyed the comfort and tranquility of your room, as well as the helpfulness of our staff.

Your comments regarding the breakfast area are appreciated and noted.

We look forward to welcoming you back for another enjoyable stay.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Gabriel
Reviewed: 1 year ago (27/04/2025)
Date of experience: 04/2025

Muito boa !

Dear Gabriel,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (27/04/2025)
Date of experience: 04/2025

Guest has not commented on review

Dear Moine,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Alessio
Reviewed: 1 year ago (27/04/2025)
Date of experience: 04/2025

Guest has not commented on review

Dear Alessio,

Thank you for sharing your thoughts with us.

We’re pleased to hear you enjoyed your stay overall.

We also appreciate your suggestion regarding the sweet offerings at breakfast, and we’ll take it into consideration for future improvements.

We hope to welcome you back soon!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Darren Gadsby
Reviewed: 1 year ago (25/04/2025)
Date of experience: 04/2025

Really liked the hotel, very pleasant staff, great location, my one complaint would be, would like to see a kettle in the room (replace the percolator) so that we can drink tea

Dear Darren Gadsby,

Thank you for your kind feedback.

We're pleased to hear that you enjoyed our central location and found the hotel and its staff to your liking.

We truly appreciate your suggestions regarding the room amenities and breakfast offerings.

We’ll certainly consider adding a kettle and expanding our breakfast selection to include cereals, more jams, and fruit cocktails.

We hope to welcome you back on your next visit to Budapest!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (25/04/2025)
Date of experience: 04/2025

Soddisfatta

Dear Morini,

Thank you for your feedback.

We are glad to hear that you were satisfied with your stay.

We appreciate your suggestion regarding a greater variety of sweets and will take it into consideration for future improvements.

We look forward to welcoming you again!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (23/04/2025)
Date of experience: 04/2025

Buono

Dear Galbarini,

Thank you for sharing your feedback.

We’re pleased to hear that you had an overall pleasent stay and found the room to be nearly perfect.

We appreciate you letting us know about your experience.

Your comments regarding the morning noise have been noted as well and will be shared with the relevant team.

We hope to have the pleasure of welcoming you again on your next visit.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Emidio e caterina
Reviewed: 1 year ago (20/04/2025)
Date of experience: 04/2025

Guest has not commented on review

Dear Emidio e caterina,

Thank you for taking the time to leave a review.

We're pleased to know you enjoyed your stay with us.

Your comment about the breakfast room is appreciated and has been noted.

We look forward to the opportunity of welcoming you again soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Steen Christophersen
Reviewed: 1 year ago (19/04/2025)
Date of experience: 04/2025

Fine. We got what we paid for. Friendly, helpful staff.

Dear Steen Christophersen,

Thank you for taking the time to share your impressions.

It's great to hear that you found our team friendly and helpful, and that you enjoyed the coffee during your stay.

Your observations regarding the lighting and breakfast room setup are appreciated and noted.

We’re always glad to receive feedback that helps us continue improving.

We hope to welcome you back on a future visit.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Yuliya
Reviewed: 1 year ago (19/04/2025)
Date of experience: 04/2025

+ Идеальное местоположение отеля. Просторный, чистый номер, тихо. Уборка и смена полотенец каждый день. Приветливый персонал, сытные завтраки. Нам очень понравилось.

- Дополнительную кровать нужно бы заменить. Очень скрипит. Ребенку было спать некомфортно. Днем было душновато в номере, кондиционер с охлаждением не справлялся. Если устранить мелкие недостатки, будет просто идеально.

Dear Yuliya,

Thank you for taking the time to share your experience.

We’re very pleased to hear that you enjoyed the spacious and quiet room, the daily cleaning service, and our central location. It's also lovely to know that our staff and breakfast made a positive impression.

Your remarks regarding the extra bed and the air conditioning are appreciated and will be taken into consideration as we continue working on providing an even better stay for our guests.

We look forward to welcoming you back in the future!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
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