Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,983 reviews across 10 portals
:
By Steen Christophersen
Reviewed: 1 year ago (19/04/2025)
Date of experience: 04/2025

Fine. We got what we paid for. Friendly, helpful staff.

Dear Steen Christophersen,

Thank you for taking the time to share your impressions.

It's great to hear that you found our team friendly and helpful, and that you enjoyed the coffee during your stay.

Your observations regarding the lighting and breakfast room setup are appreciated and noted.

We’re always glad to receive feedback that helps us continue improving.

We hope to welcome you back on a future visit.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Yuliya
Reviewed: 1 year ago (19/04/2025)
Date of experience: 04/2025

+ Идеальное местоположение отеля. Просторный, чистый номер, тихо. Уборка и смена полотенец каждый день. Приветливый персонал, сытные завтраки. Нам очень понравилось.

- Дополнительную кровать нужно бы заменить. Очень скрипит. Ребенку было спать некомфортно. Днем было душновато в номере, кондиционер с охлаждением не справлялся. Если устранить мелкие недостатки, будет просто идеально.

Dear Yuliya,

Thank you for taking the time to share your experience.

We’re very pleased to hear that you enjoyed the spacious and quiet room, the daily cleaning service, and our central location. It's also lovely to know that our staff and breakfast made a positive impression.

Your remarks regarding the extra bed and the air conditioning are appreciated and will be taken into consideration as we continue working on providing an even better stay for our guests.

We look forward to welcoming you back in the future!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Juan
Reviewed: 1 year ago (17/04/2025)
Date of experience: 04/2025

Guest has not commented on review

Dear Juan,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Barbara
Reviewed: 1 year ago (17/04/2025)
Date of experience: 04/2025

hotel in posizione centrale con tantissimi punti di interesse turistico raggiungibili a piedi.

Dear Barbara,

Thank you for taking the time to share your thoughts.

We're pleased to know that you appreciated our central location, which made it easy to explore the city on foot.

Your observations regarding the room and breakfast variety are noted with attention.

Guest feedback is always helpful in guiding future improvements, and your comments are very much valued.

We hope to have the pleasure of welcoming you back again soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Fabiana
Reviewed: 1 year ago (16/04/2025)
Date of experience: 04/2025

L hotel è pulito,comodo perché è in pieno centro, locali,negozi, abbiamo girato a piedi ed era tutto facile da raggiungere.

Dear Fabiana,

Thank you for taking the time to share your feedback.

We're glad to hear you enjoyed the comfort of our central location and found everything within easy reach.

It’s also great to know the room met your needs and your observations are appreciated and help us enhance the overall guest experience.

We hope to welcome you back on your next visit to Budapest!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Yolanda
Reviewed: 1 year ago (15/04/2025)
Date of experience: 04/2025

Buenas ubicación. Personal atento. Habitacion confortable: camas cómodas y cuarto de baño correcto.
Sin duda volvería a elegir este hotel.

Dear Yolanda,

Thank you very much for your kind words.

We’re happy to hear that you enjoyed the location, found the room comfortable, and appreciated the attentiveness of our staff.

It’s wonderful to know you would choose us again — we look forward to welcoming you back!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Eli
Reviewed: 1 year ago (14/04/2025)
Date of experience: 04/2025

Very good experience

Dear Eli,

Thank you for sharing your kind feedback.

We’re pleased to know you had a good experience with us.

It was a pleasure having you, and we hope to welcome you again on your next visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (13/04/2025)
Date of experience: 04/2025

Very central location ideal for sightseeing. Room was large with coffee making facilities. Toiletries were of good quality.

Dear Reilly,

Thank you for sharing your experience with us.

We’re glad you enjoyed the central location, spacious room, and thoughtful in-room amenities.

Your comments regarding the breakfast selection are appreciated and have been noted.

It was a pleasure having you, and we hope to welcome you again in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Sophie AURIA
Reviewed: 1 year ago (13/04/2025)
Date of experience: 04/2025

Nous avons été ravies par ka gentillesse et la disponibilité du personnel.
L'hôtel est idéalement placé, nous avons fait nos déplacements à pieds , pratiquement tous.

Sinon bus et métro tout proches.

Dear Sophie AURIA,

Thank you for your lovely feedback!

We're so pleased to hear that you enjoyed our central location and that our team made a positive impression during your stay. It's also great to know you took advantage of the nearby transport options and appreciated the welcome coffee capsule.

Your suggestion regarding the daily capsule is noted—thank you for sharing it.

We truly hope to have the pleasure of welcoming you again soon!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Alexander
Reviewed: 1 year ago (12/04/2025)
Date of experience: 04/2025

Guest has not commented on review

Dear Alexander,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
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