Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,983 reviews across 10 portals
:
By Steven
Reviewed: 1 year ago (05/04/2025)
Date of experience: 04/2025

A very enjoyable stay and hotel in great location

Dear Steven,

Thank you for taking the time to share your experience.

We’re glad to hear that you enjoyed your stay overall and appreciated our central location.

Your comment is noted, and we truly value your feedback as it helps us ensure an even better experience for all our guests.

We hope to welcome you again in the future!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Marco D’Alessandro
Reviewed: 1 year ago (02/04/2025)
Date of experience: 03/2025

Personale professionale ed attento alle richieste dei clienti, posizione ottima, colazione abbondante.

Dear Marco D’Alessandro,

Thank you very much for your kind feedback.

We're delighted to know you appreciated our team's attentiveness, the central location, and the breakfast selection.

It was a pleasure to have you with us, and we hope to see you again on your next visit!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Chih Chia
Reviewed: 1 year ago (02/04/2025)
Date of experience: 09/2024

Great experience

Dear Chih Chia,

Thank you for your kind words!

We’re truly pleased to know you had a great experience with us.

It was a pleasure having you, and we hope to welcome you back again in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (02/04/2025)
Date of experience: 04/2025

Great location, only a small walk from main attractions and on the doorstep of many restaurants, cafes and shops. Staff so friendly. Clean and big rooms.

Dear Wallace,

Thank you for sharing your kind feedback!

We’re delighted to know that you enjoyed our central location, spacious rooms, and the warm hospitality of our team.

It’s wonderful to hear that you made the most of the nearby attractions, restaurants, and cafés.

We look forward to welcoming you back soon!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Letizia
Reviewed: 1 year ago (01/04/2025)
Date of experience: 03/2025

Guest has not commented on review

Dear Letizia,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (31/03/2025)
Date of experience: 03/2025

Colazione discreta

Dear Belfiore,

Thank you for your feedback.

We’re glad you enjoyed your stay with us.

Your suggestion for more crumbly cakes will certainly be taken into consideration for future improvements.

We hope to welcome you again soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (31/03/2025)
Date of experience: 03/2025

Guest has not commented on review

Dear Cohen,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We're delighted to see that you had a generally positive experience during your stay.

We appreciate your feedback and will certainly consider your comments for future improvements.

It's important to us that all guests feel comfortable and valued during their stay.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 1 year ago (30/03/2025)
Date of experience: 03/2025

Guest has not commented on review

Dear LAMPOU,

Thank you for sharing your feedback!

We’re glad you had an overall good stay with us.

Your comments are valuable, and we appreciate your input regarding the view and bathroom.

We hope to welcome you again for another comfortable stay.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Romina Rocchetti
Reviewed: 1 year ago (29/03/2025)
Date of experience: 03/2025

Soggiorno molto piacevole in un hotel in zona centrale, personale cortese e disponibile.

Dear Romina Rocchetti,

Thank you for your review!

We’re delighted that you had a pleasant stay and appreciated our central location and friendly staff.

Your suggestion regarding gluten-free options has been noted, and we always strive to enhance our offerings to meet our guests' needs.

We hope to welcome you again soon!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By efrat mor
Reviewed: 1 year ago (29/03/2025)
Date of experience: 03/2025

great location fine room nice stuff
breakfast basic ➖️

Dear efrat mor,

Thank you for your review!

We're glad you enjoyed our central location, comfortable room, and friendly staff.

Your feedback on breakfast is appreciated, and we always strive to enhance our offerings.

We hope to welcome you back for another pleasant stay!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
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