Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,937 reviews across 10 portals
:
No Public Name
Reviewed: 2 years ago (18/03/2025)
Date of experience: 03/2025

Gentilissimi e posizione ottima

Dear Quintavalle,

Thank you for your lovely review!

We’re delighted to hear that you appreciated our staff and enjoyed our central location.

We hope to have the pleasure of welcoming you back again soon!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 2 years ago (18/03/2025)
Date of experience: 03/2025

Very nice location, Good rooms, overrall good.

Dear Moller,

Thank you for your kind review!

We’re pleased to hear that you enjoyed our location and found the rooms comfortable.

It’s wonderful to know that you had a good overall experience.

We look forward to welcoming you again in the future!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 2 years ago (17/03/2025)
Date of experience: 03/2025

Good

Dear Barbare,

Thank you for your review!

We’re glad you had a good stay with us.

Your feedback regarding the size of the breakfast room is appreciated, as we always strive to enhance our guests' experience.

We look forward to welcoming you again in the future!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Montejo
Reviewed: 2 years ago (15/03/2025)
Date of experience: 03/2025

Guest has not commented on review

Dear Montejo,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Arvita
Reviewed: 2 years ago (12/03/2025)
Date of experience: 03/2025

Everything was very nice

Dear Arvita,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 2 years ago (12/03/2025)
Date of experience: 03/2025

Buena

Dear Banos,

Thank you for sharing your feedback with us.

We are pleased to hear that, overall, you had a good stay.

Your observations are important and noted, as we are always working to provide the best possible experience for our guests.

We hope to welcome you again in the future!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 2 years ago (12/03/2025)
Date of experience: 03/2025

Várakozáson felüli, hogy a belváros közepén ilyen csöndes szobát lehet kapni viszonylag olcsón. Nagyon kellemes volt! Kényelem, tisztaság, finom reggeli, és ami a legfontosabb, kedves és készséges személyzet segítette a vendégeket mindenben. Köszönöm!

Dear Mária Farkas,

Thank you very much for your kind feedback!

We are delighted to know that you had a pleasant stay and enjoyed the comfort, cleanliness of our rooms, the breakfast, and the helpfulness of our staff.

It is great to hear that you appreciated the peaceful atmosphere right in the heart of the city.

We also appreciate your observation regarding the breakfast area — your thoughts are valuable to us.

We hope to have the pleasure of welcoming you again on your next visit to Budapest!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 2 years ago (11/03/2025)
Date of experience: 03/2025

Great! We loved the location!

Dear Asay,

Thank you very much for your kind feedback!

We are glad to hear that you loved the location and had a great stay with us.

We appreciate your suggestions regarding the USB ports, additional mirror, and bathroom amenities — comments like yours help us improve the guest experience.

It would be a pleasure to welcome you again on your next visit to Budapest!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Jelena
Reviewed: 2 years ago (11/03/2025)
Date of experience: 03/2025

Nice hotel with perfect location.

Dear Jelena,

Thank you for taking the time to share your feedback.

We are happy to know that you enjoyed the hotel’s location and appreciated the service at breakfast.

Your comments are valuable to us, and we are glad that overall you had a pleasant stay.

We hope to have the pleasure of welcoming you back on your next visit to Budapest.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Charlene Dowling
Reviewed: 2 years ago (10/03/2025)
Date of experience: 03/2025

The hotel was very central the staff were so nice & friendly couldn't do enough for us , moved my elderly mother to a room with a more accessible shower

Dear Charlene Dowling,

Thank you for your kindly feedback!

We are very happy to know that you enjoyed our central location and that our team could assist in making your mother’s stay more comfortable.

We also appreciate your comment about the orange juice — it's always helpful to hear what could make the experience even better.

It was a pleasure having you with us, and we hope to welcome you and your family again soon!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
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