Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,984 reviews across 10 portals
:
By Melanie Collins
Reviewed: 2 years ago (02/02/2025)
Date of experience: 02/2025

Absolutely fine

Dear Melanie Collins,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

We appreciate your thoughts regarding improving our breakfast service and will keep them in mind as we continue to enhance our services.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 2 years ago (31/01/2025)
Date of experience: 01/2025

Guest has not commented on review

Dear Kakalicoglu,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 2 years ago (29/01/2025)
Date of experience: 01/2025

Guest has not commented on review

Dear Shor,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Ramzia
Reviewed: 2 years ago (29/01/2025)
Date of experience: 01/2025

Great hotel!
Highly recommend!
Location next to a beautiful street with a huge number of shops, cafes, restaurants. 5 minutes to the metro.
We took the metro a couple of times to the Sechen baths! Just perfect! Good breakfast, delicious coffee! We were there at the end of January, the room was very warm!
Left our luggage until the evening, very convenient!
Great staff! We will definitely come back, the perfect combination of price and quality!

Dear Ramzia,

Thank you for your wonderful review!

We are delighted to hear that you enjoyed our central location, the breakfast, and the comfort of your room. It's great that you had a pleasant experience exploring the city

We're also happy to know that our staff was able to assist you and make your stay more convenient.

We look forward to welcoming you back on your next visit to Budapest!

We look forward to welcoming you again in the future!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Chema
Reviewed: 2 years ago (28/01/2025)
Date of experience: 01/2025

Ha sido un estancia fantástica, personal muy atento y amable, habitación limpia y cómoda, muy tranquilo, buen desayuno y sobre todo con una ubicación genial. Gran elección para mi estancia en budapest

Dear Chema,

Thank you for sharing your wonderful feedback!

We are so glad to hear you enjoyed our friendly staff, clean and comfortable room, and manage to take advantage of our central location.

We look forward to welcoming you again during your next visit to Budapest!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 2 years ago (27/01/2025)
Date of experience: 01/2025

hotel extremement bien situé dans la ville. C'est un hotel pratique et propre, mais sans charme.

Dear Gueny,

Thank you for sharing your feedback!

We're glad to hear that you appreciated our central location and the cleanliness of the hotel.

We also value your comments about the room and will keep them in mind for future improvements.

We hope to have the opportunity to welcome you back soon!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Antonio
Reviewed: 2 years ago (26/01/2025)
Date of experience: 01/2025

El servicio, la habitacion y limpieza son inmejorables

Dear Antonio,

Thank you for your kind words!

We’re thrilled to hear that you enjoyed our services, your room, and the cleanliness of our hotel.

Your satisfaction means a lot to us, and we hope to welcome you back for another great stay in the future!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel







No Public Name
Reviewed: 2 years ago (26/01/2025)
Date of experience: 01/2025

Reception was very helpful. Room was okay, however, there should have been a double blanket The location was outstanding

Dear Yirmiyahu,

Thank you for sharing your feedback!

We're glad to hear that you found our reception team helpful and enjoyed the central location.

We appreciate your suggestion about the blanket and will take it into consideration for future stays.

We hope to welcome you again soon!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Nikos
Reviewed: 2 years ago (26/01/2025)
Date of experience: 01/2025

Guest has not commented on review

Dear Nikos,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Paulo Correa
Reviewed: 2 years ago (25/01/2025)
Date of experience: 01/2025

The location is a must and the employees are very attentive

Dear Paulo Correa,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay, enjoyed our central location and found our staff attentive.

We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
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