Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,984 reviews across 10 portals
:
By Olga
Reviewed: 2 years ago (24/01/2025)
Date of experience: 01/2025

Ideal location. Friendly staff.

Dear Olga,

Thank you for your kind review!

We’re delighted to hear that you enjoyed our central location and found our staff friendly.

It was a pleasure having you as our guest, and we hope to welcome you back in the future for another great stay.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Giorgio
Reviewed: 2 years ago (22/01/2025)
Date of experience: 01/2025

Posizione dell’hotel ottima , complessivamente siamo quasi alla sufficienza

Dear Giorgio,

Thank you for sharing your feedback.

We're delighted to hear that you appreciated our central location.

Your input is valuable to us, and we hope to have the pleasure of welcoming you again for an even more satisfying stay in the future.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 2 years ago (21/01/2025)
Date of experience: 01/2025

Локација одлична,све је тако близу

Dear Zejak,

Thank you for your review!

We're delighted to hear that you enjoyed our central location and found it convenient for exploring the area.

We hope to welcome you again for another great stay.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 2 years ago (19/01/2025)
Date of experience: 01/2025

Guest has not commented on review

Dear Papakhrestou,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 2 years ago (19/01/2025)
Date of experience: 01/2025

Ottima posizione ma la camera era un po’ piccola, bagno poco pratico ( vasca ingombrante) e colazione con poco parte dolce

Dear Berto,

Thank you for taking the time to share your feedback.

We're glad you appreciated our central location and found it convenient for your stay.

Your comments about the room size, bathroom setup, and the breakfast selection are valuable to us, and we will keep them in mind as we work to improve our offerings.

We hope to welcome you back in the future.

Warm regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 2 years ago (17/01/2025)
Date of experience: 01/2025

Guest has not commented on review

Dear Patouna,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 2 years ago (16/01/2025)
Date of experience: 01/2025

The location is amazing at the center of the vaci street which is close to everything
And service amazing also

Dear Khoury salameh,

Thank you for your kind words about our location and service!

We’re thrilled to hear that you enjoyed your stay.

We appreciate your suggestion regarding the breakfast options too and will certainly take it into consideration as we continue to enhance our offerings.

We look forward to welcoming you back soon!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Eszter
Reviewed: 2 years ago (15/01/2025)
Date of experience: 01/2025

Guest has not commented on review

Dear Eszter,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By rehan shams
Reviewed: 2 years ago (14/01/2025)
Date of experience: 01/2025

1) i was charged euro 38 for the taxi which never reached airport on time. i booked it through booking.com and details were sent. No confirmation was received on my email for taxi confirmation, driver name etc however i waited at the airport for some time and the left for hotel.
2) i took another taxi however i got a call on the way from the hotel that driver is waiting. i was told that driver was waiting but i couldn't find him at airport. I asked for the driver photo for confirmation but it was not provided
3) reception ronald told me that benefit of doubt should be given to taxi driver . Kindly reimburse the amount

No Public Name
Reviewed: 2 years ago (14/01/2025)
Date of experience: 01/2025

Guest has not commented on review

Dear Chaves,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
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