Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,937 reviews across 10 portals
:
No Public Name
Reviewed: 2 years ago (07/01/2025)
Date of experience: 01/2025

Muy buena, quitando el olor al entrar en la habitacion

Dear Redondo Ruiz,

Thank you for sharing your feedback with us. We’re delighted to hear that you found your stay very good, and we truly appreciate your positive note.

Your comment regarding the smell upon entering the room has been noted. We take all feedback seriously and will ensure that this aspect is looked into to enhance the comfort of our future guests.

It was a pleasure to have you with us, and we hope to welcome you back again soon!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
No Public Name
Reviewed: 2 years ago (06/01/2025)
Date of experience: 01/2025

Everything was good but bed and pillows are soft

Dear Angebrandt,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Szonja Sárándi
Front Office Manager
By Richie
Reviewed: 2 years ago (06/01/2025)
Date of experience: 01/2025

Not too bad.

Dear Richie,

Thank you for sharing your feedback. We appreciate you taking the time to let us know about your stay. If there’s anything specific that stood out to you or areas where we can enhance your experience, we’d love to hear your thoughts.

We hope to welcome you again in the future and provide an even better stay!

Best regards,
Szonja Sárándi
Front Office Manager
No Public Name
Reviewed: 2 years ago (05/01/2025)
Date of experience: 01/2025

W porządku bardzo

Dear Frelian,

Thank you for your kind review! We’re delighted to hear that you had a very good stay with us. Your feedback is greatly appreciated, and we hope to welcome you back in the future for another enjoyable visit.

Best regards,
Szonja Sárándi
Front Office Manager
No Public Name
Reviewed: 2 years ago (05/01/2025)
Date of experience: 01/2025

Minden rendben volt!

Dear Bolla,

Thank you for your positive feedback! We’re thrilled to hear that everything met your expectations during your stay. It was a pleasure having you with us, and we look forward to welcoming you back in the future.

Best regards,
Szonja Sárándi
Front Office Manager
No Public Name
Reviewed: 2 years ago (30/12/2024)
Date of experience: 12/2024

Diciamo che noi abbiamo soggiornato solo 1 notte eravamo 2 adulti 1 bambino e la stanza era giusta per il prezzo pagato Ottimo posizione, hotel ben mantenuto, staf veramente gentile e cordiale... Accoglienza perfetta...

Io do un voto 10 perché penso che merita diciamo economia, pozione perfetto, staf gentile, stanza spazio e pulito, colazione ricca qualche problema non ho scontrato e io consiglio come ottimo albergo a 3*

Vorrei ringraziare allo staf e spero di tornare a presto in questo hotel.

Dear duraku,

Thank you so much for your thoughtful review! We are thrilled to hear that you enjoyed our perfect location, well-maintained hotel, and the friendly service provided by our team. It’s wonderful to know that the room and breakfast met your expectations and that you had a pleasant stay.

Your kind words and recommendation are greatly appreciated, and we look forward to welcoming you and your family back for another enjoyable visit in the future.

Best regards,
Szonja Sárándi
Front Office Manager
No Public Name
Reviewed: 2 years ago (29/12/2024)
Date of experience: 12/2024

Guest has not commented on review

Dear GEORGAKIS,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Szonja Sárándi
Front Office Manager
No Public Name
Reviewed: 2 years ago (28/12/2024)
Date of experience: 12/2024

Guest has not commented on review

Dear Langone,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Szonja Sárándi
Front Office Manager
By Stefania
Reviewed: 2 years ago (26/12/2024)
Date of experience: 12/2024

Posizione ottima. Personale gentile. Camera molto pulita. Ho trovato scomodo il bagno per disabili, ma soprattutto c'era un'odore sgradevole in camera.

Dear Stefania,

Thank you for sharing your feedback! We are glad to hear that you enjoyed our great location, friendly staff, and the cleanliness of your room.

We appreciate your comments regarding the bathroom and the unpleasant smell in the room. Your feedback is important to us as we work to improve our services and ensure a comfortable experience for all our guests.

We hope to have the opportunity to welcome you back in the future.

Best regards,
Szonja Sárándi
Front Office Manager
By Carmine
Reviewed: 2 years ago (25/12/2024)
Date of experience: 12/2024

Nel complesso buono

Dear Carmine,

Thank you for your feedback! We are glad to hear that your overall experience was positive.

We look forward to welcoming you again in the future for another enjoyable stay.

Best regards,
Szonja Sárándi
Front Office Manager
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