Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,934 reviews across 10 portals
:
No Public Name
Reviewed: 2 years ago (19/10/2024)
Date of experience: 10/2024

Buena

Dear MARTINEZ,

Thank you for sharing your feedback with us.

We're glad to hear that you had a good experience while staying with us overall.

We appreciate your input regarding the juices and will certainly consider it for future improvements.

We hope to welcome you again soon!

Best regards,
Peter Sajtar
Front Office Supervisor
Promenade City Hotel
By Rob
Reviewed: 2 years ago (17/10/2024)
Date of experience: 10/2024

Really enjoyed our stay,fantastic location and friendly staff. A varied breakfast with fresh fruit available
Thank you

Dear Rob,

Thank you for your fantastic review! We are delighted to hear that you enjoyed your stay with us, particularly the friendly staff, and the variety of breakfast options. It’s great to know that we met your expectations in all areas.

We’re also happy to welcome you to our newsletter subscription, and we look forward to keeping you updated on future promotions and news.

We hope to have the pleasure of hosting you again soon!

Best regards,
Szonja Sárándi
Front Office Manager
By Julianne
Reviewed: 2 years ago (16/10/2024)
Date of experience: 10/2024

The front desk staff went above and beyond the call of duty. Dorien was especially the most helpful to us. Everyone was very friendly.

Dear Julianne,

Thank you so much for your kind words and for taking the time to complete our survey. We're thrilled to hear that Dorien and the rest of our front desk team were able to assist you in making your stay even more enjoyable. It’s great to know you appreciated the cleanliness of the room, our service, and the breakfast offerings!

Your perfect scores mean a lot to us, and we look forward to welcoming you back in the future!

Warm regards,
Szonja Sárándi
Front Office Manager
No Public Name
Reviewed: 2 years ago (14/10/2024)
Date of experience: 10/2024

Hôtel idéalement situé. Equipe au top. Petit déjeuner très bien. Chambre juste un peu petit

Dear COCHET,

Thank you for your feedback! We're glad you enjoyed the ideal location, our great team, and the breakfast. We appreciate your comments about the room size and hope it didn't impact your overall experience.

Looking forward to welcoming you back soon!

Best regards,
Szonja Sárándi
Front Office Manager
By Therese
Reviewed: 2 years ago (14/10/2024)
Date of experience: 10/2024

Guest has not commented on review

Dear Therese,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Szonja Sárándi
Front Office Manager
By MikeGR
Reviewed: 2 years ago (14/10/2024)
Date of experience: 10/2024

Guest has not commented on review

Dear MikeGR,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Szonja Sárándi
Front Office Manager
By Vlado
Reviewed: 2 years ago (14/10/2024)
Date of experience: 10/2024

maximálne spokojní sme boli

Dear Vlado,

Thank you for your kind words! We're delighted to hear that you were extremely satisfied with your stay.

We hope to welcome you back again soon!

Best regards,
Szonja Sárándi
Front Office Manager
By Raúl
Reviewed: 2 years ago (12/10/2024)
Date of experience: 10/2024

Good

Dear Raúl,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Szonja Sárándi
Front Office Manager
No Public Name
Reviewed: 2 years ago (12/10/2024)
Date of experience: 10/2024

Muy buena

Dear Oliver Belmar,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Szonja Sárándi
Front Office Manager
By Ignacio Olascoaga
Reviewed: 2 years ago (12/10/2024)
Date of experience: 10/2024

Hotel muy agradable y muy bien situado. El servicio es amable y atento. Por poner un pequeño inconveniente las habitaciones me parecen un poco justas de espacio, pero la experiencia ha sido muy satisfactoria.

Dear Ignacio Olascoaga,

Thank you for your lovely feedback! We're thrilled to hear that you enjoyed our central location and attentive service.
While the room size wasn't ideal for you, we're glad your overall experience was satisfactory.

We hope to welcome you back for another great stay!

Best Regards,
Szonja Sárándi
Front Office Manger
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