Promenade Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 7,984 reviews across 10 portals
:
By ziva
Reviewed: 2 years ago (29/09/2024)
Date of experience: 09/2024

Very good location. Towels are very stiff - Need new towels.

Dear ziva,

Thank you for your feedback! We're glad you enjoyed our convenient location. We appreciate your suggestion regarding the towels and will keep it in mind for future improvements. We hope to welcome you back soon!

Best regards,
Szonja Sárándi
Front Office Manager
No Public Name
Reviewed: 2 years ago (29/09/2024)
Date of experience: 09/2024

こじんまりとしていてよい。

Dear Jun,

Thank you for your feedback! We're glad to hear you found our hotel cozy. We appreciate your choice to stay with us and hope to welcome you back soon!

Best regards,
Szonja Sárándi
Front Office Manager
No Public Name
Reviewed: 2 years ago (26/09/2024)
Date of experience: 09/2024

Guest has not commented on review

Dear Alimi,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Szonja Sárándi
Front Office Manager
By astrid
Reviewed: 2 years ago (25/09/2024)
Date of experience: 09/2024

very lovely

Dear astrid,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Szonja Sárándi
Front Office Manager
By Kwok Wing Lee
Reviewed: 2 years ago (25/09/2024)
Date of experience: 09/2024

Guest has not commented on review

Dear Kwok Wing Lee,

Thank you for choosing to stay at Promenade City Hotel during your recent visit to Budapest.

We appreciate you taking the time to provide us with feedback about your experience.

We're delighted to see that you had a generally positive experience during your stay.
We value your constructive feedback.

If there is anything specific you'd like to share or if you plan to visit us again, please feel free to reach out.

Thank you for choosing Promenade City Hotel, and we hope to welcome you back soon.

Best regards,
Szonja Sárándi
Front Office Manager
No Public Name
Reviewed: 2 years ago (23/09/2024)
Date of experience: 09/2024

It was a relaxing and convenient experience. The stuff was all the time very friendly and supportive.

Dear Post,

Thank you for your kind words! We’re delighted to hear that you had a relaxing and convenient stay with us, and that our staff made your experience even more enjoyable. We look forward to welcoming you back soon!

Best regards,
Szonja Sárándi
Front Office Manager
By Walter
Reviewed: 2 years ago (23/09/2024)
Date of experience: 09/2024

Stanze comode e personale gentile e disponibile. Cambierei la vasca da bagno ( molto alta e scomoda per entrare) con un box doccia

Dear Walter,

Thank you for your feedback! We're glad to hear you enjoyed the comfortable rooms and found our staff helpful. Your suggestion regarding the bathtub is appreciated, and we’ll certainly keep it in mind for future improvements.

Best regards,
Szonja Sárándi
Front Office Manager
No Public Name
Reviewed: 2 years ago (22/09/2024)
Date of experience: 09/2024

good

Dear Alghassani,

Thank you for your feedback! We’re glad to hear you had a good stay with us and hope to welcome you again soon.

Best regards,
Szonja Sárándi
Front Office Manager
No Public Name
Reviewed: 2 years ago (19/09/2024)
Date of experience: 09/2024

A lovely hotel & all staff we dealt with were friendly & helpful.
The room was a little warm & we were unable to adjust the air conditioning

Dear Heffernan,

Thank you for your kind words about our hotel and staff. We're glad to hear you had a pleasant stay. Your feedback regarding the air conditioning will be noted for our team to address. We look forward to welcoming you back soon!

Best regards,
Szonja Sárándi
Front Office Manager
By Mazard
Reviewed: 2 years ago (19/09/2024)
Date of experience: 09/2024

Excellent séjour dans votre établissement, tout le personnel est d'une extrême gentillesse.

Dear Mazard,

Thank you for your wonderful feedback! We're thrilled to hear you had an excellent stay and that our staff made a positive impression. We look forward to welcoming you back in the future!

Best regards,
Szonja Sárándi
Front Office Manager
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